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“Cayo Levantado --Bacardi Island”

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Luxury Bahia Principe Cayo Levantado Don Pablo Collection
Ranked #1 of 60 Hotels in Samana Province
Certificate of Excellence
Leicester, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Cayo Levantado --Bacardi Island”
5 of 5 bubbles Reviewed 1 March 2014

A beautiful island setting, with pretty gardens and pools. Food is very good with the buffet offering practically anything. Seafood evenings with lobster, langoustines, king prawns, crabs, caviar. All evenings themed with food from that country, but always steaks chops or fish available for instant grill. Plenty of salad for starters with charcuterie table always available. Breakfast was anything you could imagine including Bucks Fizz, smoked salmon, omelettes to order muesli etc etc.
Rooms are very large and kept immaculate, bar refilled each day and drinks available all day at lots of different bars around the island.
Staff very helpful and if you need a buggy to the beach or to one of the villas dotted around the island, pick up the phone and it is there within a few minutes.

Room Tip: Villas in gardens have Jacuzzi on the terrace overlooking the sea. Rooms in hotel are very large and...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Joy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, 2 March 2014
Dear Joy G,

We are very pleased to read that this trip was fabulous and you spent an amazing vacation in our Luxury Bahia Principe Cayo Levantado. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence.

Looking forward to seeing you soon at Bahia Principe Hotels & Resorts, all-inclusive hotels in the Caribean

Thank you for this nice comment!!

Martin Veron
Luxury Bahia Principe Cayo Levantado

Vianca Graciano
Bahia Principe Bavaro Resort
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5,155 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,351)
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English first
Salisbury, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 February 2014

Took private transfer from peurto plata. I believe the free coach transfer takes even longer. However, when you finally get there it's well worth the long journey.

If you want a relaxing holiday with a choice of beaches and an island feel but you don't want full on night life/entertainment, then this is the place.

Beautiful location. Samana area unspoilt and uncommercial.

Room Tip: all superior jnr suits offered by Thompsons are good. Stayed in villa 5 room 5202. Some trees in f...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Izzy5202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, 3 March 2014
Dear lzz5202,

Receive warm greetings from all the Staff working at Luxury Bahia Principe Cayo Levantado.
We are so glad after having received your message letting us know your experience in our Hotel, and that you have enjoyed the service.

Looking forward to welcome you again in Bahia Principe Hotels & Resorts Best all inclusive in the Dominican Republic.

Kindest regards,

Martin Veron
Luxury Bahia Principe Cayo Levantado
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London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 28 February 2014

I visited the Cayo Levantado ‘Don Pablo Collection’ resort on 19th February – 27th February 2014. For those who are flying to Puerto Plata airport please prepare for a 3.5 – 4 hour transfer time. The coach does stop half way in a basic hut for toilet and snack break. Once you have completed the coach transfer you will then take a pleasant 10 minute boat ride to the resort. You are greeted by friendly staff with a cocktail. They explain the basics very quickly (which is useful after such a long journey) and then you are escorted to your rooms or villas by a golf cart. You don’t have to lift a finger as the staff carry all of your luggage. I am 24 and went with my best friend for her 25th Birthday. This resort isn’t for partying, its pure relaxation and luxury, JUST WHAT WE NEEDED…. The resort is really ideal for couples, older people and for those who don’t want to be disturbed. The animation team are great, they are not forceful and will leave you alone if you don’t want to be bothered. You are served drinks throughout the day at your sun loungers near the pool and beach. The resort has lots of staff continually cleaning and maintaining the grounds. I have no complaints about the cleanliness and presentation of the resort. The staff are really helpful and you can call zero from any phone in the resort to get assistance or a free ride to a different part of the island. I will definitely be coming back. I visited ‘Don Pablo’ and the ‘Mediterranean’ restaurant with a reservation. The food is very nice, I recommend the steak and lobster! The buffet restaurants are great, only complaint is for those who have sensitive allergies to food, the servers are used for multiple dishes, so I would advise asking for assistance. This resort is definitely 5 star class so don’t believe the bad reviews on here. I went during peak season and it always felt like the island was empty. I stayed in villa 6 – room 6202 – lovely sea view and not too far from the private beach or lobby but if I didn’t feel up to walking I called for a buggy to take me there! - I stayed in a junior deluxe suite.

Room Tip: Get a villa - much nicer, bigger rooms
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank Loocay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, 4 March 2014
Dear loocay,

Receive warm greetings from all the Staff working at Luxury Bahia Principe Cayo Levantado.

We are so glad after having received your message letting us know you enjoyed your first visit to our Hotel, and that you enjoyed the Service from our Staff, especially the service from our animation team.

Hope to see you soon on your next vacation experience in Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in the Dominican Republic.

Thank you for posting your photos on Trip Advisor!

Sincerely yours,

Martin Veron
Luxury Bahia Principe Cayo Levantado
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wirral
Level Contributor
154 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 bubbles Reviewed 27 February 2014

We reviewed this hotel on 25th February 2013, so this was a return trip for us. Before visiting the hotel last year we read a number of reviews, the vast majority were good but there were a few with adverse comments. After our stay last year I said, as part of our review, "if you find anything to complain about with regard to this hotel or resort, you will find heaven a big disappointment!". Before returning we read the reviews and sadly there remain a small number of people who are prepared to voice trivial complaints and the very real danger is that this would deter people from booking. Our stay this year was even more enjoyable than last year and we were amazed by the number of people we met who had stayed here last year and who we had met then (four couples in all). I believe this bears out both our view of the hotel and those of the vast majority of contributors to this site. The island is a true paradise, the hotel and grounds are immaculately maintained and the staff friendly, attentive and really contribute to making your time here truly memorable. We stayed in villa 4 which has truly fabulous views and our thanks go to both Stephanie and Alexis who we contacted prior to arrival and who welcomed us back. They really do take on board any comments and will go all out to ensure your stay is memorable. Having said that, all the staff make your stay memorable and are always ready to ensure your needs are met. We cannot fault the hotel and would recommend it to anyone. Our main tip would be to visit the bar on the public beach once the entertainment at the hotel ends, it's one of the best ways to meet people. The only downside of the holiday was the long transfer time from Puerto Plata, which is beyond the hotel's control. It's a shame that more tour operators don't use the nearer Samana airport, but once on the island the memory of the trip soon disappears!

Room Tip: Contact the hotel and state a preference, they cannot guarantee your choice but from experience will...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank PandFB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, 4 March 2014
Dear PandFB,

Receive warm greetings from all the Staff working at Luxury Bahia Principe Cayo Levantado.

We cannot thank you enough for your comments. We truly appreciate that you took the time to share about your heavenly vacation in our Luxury Bahia Principe Cayo Levantado. Your comments are a valuable reference for other customers who are considering us for their vacations.

We hope to have you once again in Bahia Principe Hotels & Resorts for your summer holidays in Dominican Republic.

Best regards,

Martin Veron
Luxury Bahia Principe Cayo Levantado
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Criccieth, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 27 February 2014

We stayed at Cayo Levantado (Villa 11 Room 104) for three weeks end of January into February.Yes the transfer is long, but there are enough reports on TA letting you know in advance and don't let that spoil your holiday. The roads are alot better than they were and enjoy them for what they are...three/four on a moped(that's just what they do, our record so far is three on a moped and a gas canister...take a photo and giggle).
Our room was beautiful, comfortable, clean, well maintained and with a lovely view. Also with the added bonus of being very quiet. The food was generally excellent and the staff service also very good. Special thanks to William and Pedro in the Animations team who gave Claire her Spanish lessons, she really enjoyed them. The Dominicans seem to have a fabulous knack of smiling all the time and it becomes infectious.... we are still smiling...so thank you. Alexis and Stephanie were always very friendly and pleasant and are very good at ensuring you have everything you want/need..so again thank you.
All of the staff were very good and very efficient which always helps add to the quality of your holiday. A real credit to the hotel.
If you are there between latter part of January and end of March the whale watching with Kim Baddell is wonderful we also did a trip with Thomson but they do not come close to the trips we did with Kim. Her professional and calm approach was unsurpassed.

Room Tip: Only concern I have a seafood allergy and the serving spoons did get mixed up on the salad bar which...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank clairecriccieth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, 4 March 2014
Dear hattieGwynedd,

Receive warm greetings from all the Staff working at Luxury Bahia Principe Cayo Levantado.

We are so glad after having received your message letting us know you had a great vacation in our Hotel, and that you enjoyed the Service from our Staff. Your tips are very useful for other guests who are considering Grand Bahia Principe La Romana for their holidays.

Hope to see you soon on your next vacation experience in Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in the Dominican Republic.

Sincerely yours,

Martin Veron
Luxury Bahia Principe Cayo Levantado
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
erin, ontario
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 26 February 2014

Hello everyone, My husband, myself and our good friends travelled to the Cayo Levantado early February for one week. Our flights with Air Canada Rouge were fantastic. No delays everything ran smoothly. The bus ride from the Samana airport to the dock where we got on the boat to head to the island was also very picturesque and quick. Once we arrived at the dock our luggage was quickly put on a separate boat as we headed over to the island.

Once we arrived we were greeted by hotel staff and taken in for lunch at the buffett as our rooms were not quite ready. Lunch was excellent. We stayed in the main building, room 514 and loved everything about it EXCEPT the poorly designed shower which left our bathroom floor flooded every time we took a shower. The room itself was airy with a private balcony, the view was not the greatest but who spends much time in their rooms anyway.

The grounds, the food and the service was all very good, sometimes better than others but that is what you learn to expect when travelling all inclusive.

Overall we all had a great relaxing week away.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank grajam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, 4 March 2014
Dear grajam,

We would like to thank you for your positive comments and we take good note from your suggestions to continue working hard improving our quality in all our services. We are glad to hear you loved the service from our staff, specially our dearest Mildred. Your experience is a valuable reference for other customers who are considering Cayo Levantado for their holidays.

Looking forward to welcome you again in Bahia Principe Hotels & Resorts Best all inclusive in the Dominican Republic.

Kindest regards,

Martin Veron
Luxury Bahia Principe Cayo Levantado
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Ontario, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 bubbles Reviewed 25 February 2014

My husband and I spent our honeymoon at this gorgeous resort this past August and are still raving about it!! We are planning another vacation next month and cannot find any hotels that compare to the beautiful grounds, views and extraordinary service we received at the Bahia Cayo Levantado!

From the minute we arrived we were greeted with mimosas and a refreshing towel, dropped off our luggage, had some lunch and within an hour or so, our Junior Superior Suite (11101) was ready for us to enjoy! check in was a breeze, shuttle brought us to our room and by noon we were on the beach! melting away the wedding stresses and enjoying the private island and sunshine! <3

We have been to many Grand Bahia Properties (Mayan Riviera, Jamaica, Punta Cana, La Romana) and love this chain! The luxury collection certainly stands out in terms of food quality and choices- we had smoked salmon and caviar for breakfast!! at the buffet!! on top of the premium liquor and alcohol (None of that brandless headache inducing cheap stuff you find at other resorts) Pools are beautiful, surrounded by lush greenery and quiet (one more relaxing and the other with some more activities around the beach area), top noch food at all of the restaurants! buffet theme nights were superb as well as the a la cartes- no issues booking all of them which were beyond amazing (Don Pablo especially)!,

We've been to over 10 all inclusives throughout Mexico, Dominican and the Caribbean, and are well rounded travellers and can honestly say this was the BEST resort we have ever been to!! location, grounds, service and price inclusive!! and the best part...it's ADULTS ONLY!!! no screaming children! simply peace and tranquility ! you truly feel like you're the only ones on this island resort! would return in a hearbeat! <3 Thank you Grand Bahia Principe for an AMAZING HONEYMOON!!

Room Tip: Asked for a quiet room with a nice view and got it!! Room 11101! HUGE patio area, gorgeous ocean vie...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank roxy333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, 2 March 2014
Dear Roxy333,

We thank you for this amazing and fantastic comment. We really appreciate your words. We are pleased to read that you spent a quiet and spotless days in Luxury Bahia Principe Cayo Levantado, enjoying our well-kept grounds, lobbies and restaurants.

Looking forward to seeing you soon for a longer time! Bahia Principe Hotels & Resorts, your best hotel in the Caribean.

Martin Veron
Luxury Bahia Principe Cayo Levantado
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Additional Information about Luxury Bahia Principe Cayo Levantado Don Pablo Collection

Property: Luxury Bahia Principe Cayo Levantado Don Pablo Collection
Address: | Bahia de Samana, Isla de Cayo Levantado, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > Samana Province
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Samana Province
#1 Top resorts Hotel in Samana Province
#1 Luxury Hotel in Samana Province
#1 Spa Hotel in Samana Province
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Luxury Bahia Principe Cayo Levantado Don Pablo Collection 4*
Number of rooms: 268
Official Description (provided by the hotel):
Facilities and services 2 pools 3 Jacuzzis with bar Large sun terrace and gardens with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 1 tennis court Motorised water sports (additional charge) Store Heliport WiFi access in the lobby and in rooms (free of charge) Main buffet-style restaurant and 3 speciality restaurants 4 Bars Cocktail Lounge Snack-bar Wedding gazebo Rooms 268 rooms including 5 types Superior, Junior Suite, Superior Junior Suite, Deluxe Junior Suite and Beach Villas. Superior Junior Suites, Deluxe Junior Suites and Beach Villas are larger than the Junior Suite and Superior. Room facilities: King size four poster bed Air conditioning Ceiling fan Sitting area with desk Balcony or terrace Fully-equipped marble bathroom with hydromassage bath tub, separate shower, bidet, hair dryer and magnifying mirror Telephone in bathroom Don Pablo Collection amenities Bathrobe and slippers Radio alarm clock with iPod docking station Direct phone line (additional charge for external calls) Flat screen satellite TV Safe Mini-bar with alcoholic drinks Wifi Coffee-making facilities Ironing set 24 hour room service Evening downturn service Outdoor Jacuzzi (Deluxe Junior Suites) Butler service Pillow menu Aroma menu Beach Villas: Seafront location with outdoor Jacuzzi, pillow menu available on request, baggage unpacking and ironing service, laundry service (optional) Other services Medical and pharmacy service (additional charge for both) Stores in the hotel Heliport and private boat (available on request for an additional charge) Mainland reception and transfer by boat (included in the booking fee) Specialised service for organising weddings, events and anniversaries. ... more   less 
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Also Known As:
Gran Bahia Principe Cayo Levantado Hotel
Cayo Levantado Samana
Cayo Levantado Dominican Republic
Bahia Principe Cayo Levantado
Cayo Levantado Hotel Samana
Luxury Bahia Principe Cayo Levantado Don Pablo Collection Dominican Republic/Samana

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