Spent one week here with my wife at the end of February 2014. There are multiple pro's to this resort, and minimal negatives. Some of the previous reviews on here are almost laughable with the things they have complained about (e.g., "variety of foliage??") so I will try to be short and realistic:
- BEAUTIFUL grounds: lush greenery, nice walkways, beautiful beaches all around
- SPACE: compared to other resorts, the "towel game" and finding space seemed like less of an issue here. We would often start the morning at the beach and switch to the pools in the afternoon. At other resorts that would be impossible as people don't give up seats, but here we noticed (for the most part) when people were done they took their towels and allowed others a chance at their seats. We really appreciated that. Aside from some very specific spots, we almost always had our pick of spot even after a relaxed breakfast (e.g., 9-10am) whereas other places I've been to you need to snag a seat by 7am!
- VARIETY: We loved that there was a range of places to spend the day depending on what you wanted. Intense sun and strong breeze - head to the "wavy beach," a bit of shade and calm waters but still ocean - head to the "calm beach" right next door. Three pools, each different ("Activity pool" was loudest, "Quiet Pool" was obviously quiet and calm mostly for sunbathers, and "Jacuzzi Pool" was actually deserted most of the time we were there!). We tried each at least once - all areas were stocked, clean, and drinks are never far out of reach.
- ROOMS: We stayed in Villa 6. I think there aren't many villas with "bad views." Our room was spacious, clean, no complaints. Restocked daily.
- FOOD & DRINK: Overall no complaints here. Our expectations were lowered for DR compared to what we've had in Jamaica & elsewhere, but we were surprised. A la cartes were fine (reservations weren't that tough to get although Portofino isn't open every day so make sure you reserve when you can - it was fully booked for our stay). Drinks were not always "top shelf" but met our needs just fine. Pre-dinner drinks on the beautiful balcony/patio are a must - try a Capirinha!
Con's: (for the most part these are all admittedly very minor)
- MOBILITY: This was NOT an issue for us directly, but if you have severe mobility issues this resort may be a challenge. It is spread out and there are hills, steps, etc. I am certain they could accommodate this as they have these little carts that can whisk you around, but just as a warning it could be an issue for some.
- LANGUAGE: I admittedly speak ZERO Spanish, and truly for the most part language is fine. That said, if you ever go "off-script" and require something unique or out of the ordinary, many staff members have a really hard time understanding. We required them to freeze ice packs for medication, and it took about 30 minutes of drawn out explanation to explain something relatively straight forward ("Can you freeze these for me and I'll pick them up when I check-out"). A little Spanish here would go a long way, but really for 95% of things this was not a big deal.
- DRINKS/SERVICE: This was also on my pro's list, but if you are really fussy about quality and variety of drinks while on the beach or at the pool this is a con. Basic drinks are never an issue, but if you want anything above that (e.g., margarita level of difficulty or above) I find the bar staff struggled a bit at pool/beach bars whereas other resorts I've been to you can name any drink and they'll make it for you no questions asked. Again, not a big issue for most people (or me), but if you are used to having no difficulty in this area it's worth noting. Also the drink service staff seemed variable - we noticed they would come around and ask for drinks in the late morning but suddenly stop around lunch time after about an hour or so. Some resorts staff walk around continuously asking if you'd like a drink, whereas here you go up to get your drinks. A lot of people were using travel mugs, which I would do next time I go as the cup size was pretty small (easy to get around if you just order 2 drinks at a time, etc).
Overall the Pro's vastly outweighed the con. Many of my above comparisons were made to Iberostar Grand Rose Hall (Montego Bay) and while both are excellent I would actually choose this resort over that in the future, all things considered. If you are over the top fussy about drinks being perfect and food being out of this world, you may be left wanting slightly more, but if you are like so many people at this resort who want to relax, have a few drinks and eat some good food then this resort should meet (and exceed) most of your needs.
- Official Description (provided by the hotel):
- Facilities and services 2 pools 3 Jacuzzis with bar Large sun terrace and gardens with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 1 tennis court Motorised water sports (additional charge) Store Heliport WiFi access in the lobby and in rooms (free of charge) Main buffet-style restaurant and 3 speciality restaurants 4 Bars Cocktail Lounge Snack-bar Wedding gazebo Rooms 268 rooms including 5 types Superior, Junior Suite, Superior Junior Suite, Deluxe Junior Suite and Beach Villas. Superior Junior Suites, Deluxe Junior Suites and Beach Villas are larger than the Junior Suite and Superior. Room facilities: King size four poster bed Air conditioning Ceiling fan Sitting area with desk Balcony or terrace Fully-equipped marble bathroom with hydromassage bath tub, separate shower, bidet, hair dryer and magnifying mirror Telephone in bathroom Don Pablo Collection amenities Bathrobe and slippers Radio alarm clock with iPod docking station Direct phone line (additional charge for external calls) Flat screen satellite TV Safe Mini-bar with alcoholic drinks Wifi Coffee-making facilities Ironing set 24 hour room service Evening downturn service Outdoor Jacuzzi (Deluxe Junior Suites) Butler service Pillow menu Aroma menu Beach Villas: Seafront location with outdoor Jacuzzi, pillow menu available on request, baggage unpacking and ironing service, laundry service (optional) Other services Medical and pharmacy service (additional charge for both) Stores in the hotel Heliport and private boat (available on request for an additional charge) Mainland reception and transfer by boat (included in the booking fee) Specialised service for organising weddings, events and anniversaries. ... more less
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- Also Known As:
- Gran Bahia Principe Cayo Levantado Hotel
- Cayo Levantado Samana
- Cayo Levantado Dominican Republic
- Bahia Principe Cayo Levantado
- Cayo Levantado Hotel Samana
- Luxury Bahia Principe Cayo Levantado Don Pablo Collection Dominican Republic/Samana