We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Amazing Service and Spotless Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Luxury Bahia Principe Cayo Levantado Don Pablo Collection
Ranked #1 of 60 Hotels in Samana Province
Certificate of Excellence
Edison, New Jersey
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Amazing Service and Spotless Hotel”
Reviewed 6 July 2014

Although the hotel is a long drive from the airport (Santo Domingo) the hotel is located on an island and is absolutely amazing. The short 7 minute boat shuttle ride to the island is very enjoyable. There is a time schedule listed to inform when the shuttle would take you to and from the island. The rooms are very spacious and immaculately clean. The grounds of the hotel were spotless. The entire hotel staff was focused on providing the best service. Anna who placed the oil fragrances in the room in the evening was wonderful and helpful and helped us to get room service very early on our day of departure. She was a gem and could not have been nicer.
The food was incredible. Each day had a different theme for supper. My wife and I especially enjoyed Friday's Dominican food night and also the gala night with the grilled lobster. Mr Florencio Lorente was extremely attentive and helpful, he made us feel like we were part of his family. He also had recommendations with regard to the excursions to see the Marketplace in Samana.
Walking on the island was a delight with the big decision being whether to go to the beach with the calm waves or to go to one of the pools which were spotless. Whatever we decided we were able to thoroughly relax and enjoy the wonderful island scenery and atmosphere.
The shows at night were also entertaining. There was more music and dancing afterwards at the "public beach" although my wife and I never went.
We are definitely planning on returning to enjoy the relaxing atmosphere and the hospitality of the staff, We are definitely looking forward to seeing Mr Florencio Lorente again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank JONING527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, 8 July 2014
Dear joning527

Thank you very much for your comments you do not know how we appreciate your time that you took to post such a nice feedback.

We really hope that we can receive you in the near future in any of our hotels Bahia Principe Hotels & Resort in the meantime we wish you all the best!!!

Many greetings from Samana – Cayo Levantado!!
Martin Veron
Luxury Bahia Principe Cayo Levantado
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

5,149 reviews from our community

Traveller rating
    4,145
    714
    188
    69
    33
See reviews for
512
3,884
48
19
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,350)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Portsmouth, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 July 2014

We have just returned from the lovely Bacardi island,not a holiday for the faint hearted it was so hot! we had a wonderful time the staff were outstanding the worked very hard to keep all the guests happy.
A few out shone the rest a big thank you to Maria our lovely little waitress in the evenings who was always happy and seemed to love to fuss over people, also the lady not sure how to spell her name who showed us to our table in the mornings ,she always had a smile for us. there was one waiter whose english was maybe just a little bit suspect as we asked for red wine and he bought us bottled water , we couldn't stop laughing about that one.

Our room was lovely so big ! with a fantastic view of the ferry it was keep clean by our lovely chambermaid with chocolates left every night and the mini bar in the room topped up daily.
We actually booked this holiday for my partners birthday he's not one for bit surprises but while we were out the staff pinned balloons to our four poster bed and put his age in flower petals across the bed plus left a cake and a bottle of champayne in the room as well what a lovely touch .
The quiet pool and the beach bar were brilliant as was the snack bar our only issue was the beach pool the water looked murky probably due to people using the pool after being in the sea .
All in all we had a lovely holiday maybe not suited to people who are looking for a party atmosphere.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank robchar91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, 8 July 2014
Dear robchar91,

Thank you very much for your comments and we are glad to know that your holiday here was amazing, thanks for highlighting the good food, lovely beach and our excellent staff.

We hope to see you again at our Bahia Principe Cayo Levantado Don Pablo Collection.

Kind Regards

Martin Veron
Luxury Bahia Principe Cayo Levantado
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 6 July 2014 via mobile

We picked this fantastic resort for our honeymoon after reading the excellent reviews on Trip Advisor & we weren't disappointed.

The flight from Manchester on the new Thomson Dreamliner was fabulous. The coach trip was a nightmare with no air conditioning on our coach but, once we arrived at the resort, the jaunt to get there was forgotten.

We had emailed the hotel in advance asking for a sea view & they didn't let us down. We were allocated an upstairs room in block 6 which had a sea view. It was a fair walk to reception but we did it a couple of times every day.

The beach was a 5 minute walk away, with the jacuzzi pool being less than 2 minutes so we were spoilt for choice on where to spend our days. We used all 3 pools & both of the hotel beaches & all were kept very clean.

The food in all the restaurants was excellent with plenty of choice for anyone. Drink service & choice is excellent especially when you consider that you are on an island in the Caribbean.

Overall I would say this is one of the resorts you should visit at least once in your life, you won't be disappointed !!!

Stayed May 2014
Helpful?
9 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, 8 July 2014
Dear Mr. David M,

Receive cordial greetings from all the team working at Luxury Bahia Principe Hotel, especially from our Management Department.

We are so glad after having received your message letting us know you had an amazing honeymoon experience in our Hotel, Your comments are a valuable reference for other customers who are considering Bahia Principe Hotels & Resorts for their holidays.

Looking forward to welcome you again in Bahia Principe Hotels & Resorts Best all inclusive in the Dominican Republic.

Sincerely yours,
Martin Veron
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pickering, Canada
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 July 2014

This is my first review though I read trip advisor all the time to get a feel of a resort. I must admit i was a bit worried returning to this resort after a year. We had such a great time in May 2013 I didn't think it could be surpassed , boy was I wrong. Our trip June 14 - 21 was the best we ever had.
Leaving from Toronto on West Jet at a reasonable time we arrived on time, got our connection and was at the dock 45 minutes later to board the cat to paradise.
When we arrived at the island there was no Mr. Roake at the dock but his presence is felt all over the island through the staff and their positive attitude to help make your stay the best ever.
Our room in villa 9 had a jacuzzi on the back deck and was kept spotless by the friendly cleaning staff who couldn't do enough for you.
Every person I came into contact with at the resort was friendly and approachable I won't single out any individual as i don't remember every persons name i met but impressions are important and as the old speedy muffler commercial said "your a somebody" and that was the way we were treated.
The rooms are great the only improvement would be for an outdoor balinese shower like Rio du Oro in their royal section.
We ate at all the a la cartes at least once and they were above par, no one hurrying you thru your dinner a nice relaxing meal. The buffet is nothing to sneeze at with many choices which change daily, desserts to die for and the gala dinner on Thursday night is spectacular, get there early to see the food presentation. Food also by the pool and beach was very good with lots of choice and the ice cream is pretty good too.
There are 3 pools but if I travel that far I want to sit by the ocean and swim with the fishes which I did on a daily basis. No problem getting chairs at any time of day though there were a few people who would reserve a lounge and then turn up several hours later. it seems it is their rite.
R&R was what I came for and that's what I got. The bars were never that busy and everybody seemed to walk away with enough to drink to make them happy. Everyone working there seems to care about making you happy.
My only regret about the trip was that it was to short I wanted it to be longer but I do have great memories and can't wait to return to see what changes the new buildings and restaurant make.
Gran Bahia Cayo Levantado keep doing what your doing by making great memories.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank Randy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, 6 July 2014
Dear Mr. Randy B,

Please receive a warm greeting from our Hotel Luxury Bahia Principe Cayo Levantado - Don Pablo Collection. First of all, we would like to express our gratitude for sharing your impressions of your recent stay with us.

At our hotel we have the commitment to provide quality service beyond our guests’ expectations.

We appreciate your compliments to our staff and it is a real pleasure for us to learn that we have achieved our goal, the complete satisfaction of our guests'.

In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guests' opinion.

We hope we can have once again the opportunity to welcome you at our Hotel or at any of the Bahia Principe Hotels & Resorts in a near future, to be able to make of your vacations an unforgettable experience.

Best regards,
Martin Veron
Luxury Bahia Principe Cayo Levantado
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2014 via mobile

We were known as the 5 American princesses and were treated as such. We had the best time ever. The staff was so accommodating always available to assist as needed. The Island and beaches are breath taking. We look forward to returning.

Stayed July 2014, travelled with family
Helpful?
1 Thank Carrie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, 8 July 2014
Dear Mrs Carrie J,

Receive warm greetings from all the Staff working at Luxury Bahia Principe Cayo Levantado.

We are so glad after having received your message letting us know you had an espectacular vacation in our Hotel, and that you specially enjoyed the Service from our Staff, we will send your greetings to all the team!!

Hope to see you soon on your next vacation experience in Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in the Dominican Republic.

Sincerely yours,

Martin Veron
Luxury Bahia Principe Cayo Levantado
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 July 2014

Truely a wonderfull destination. The hotel prides itself on providing 5* customer service. Nothing is too much fot them! The staff are amazing!
The food never disappointed! Everyday there was something different to try. Chicken, fish, steak, pork, plenty of lobster and even tried crocodile! ! Non meat eaters wont be disappointed either!
Despite an hourly boat that can take you off the Island if you wanted to explore further afield. ...we didnt! Where could be better than Cao Levantado!!
There is not one single thing I can criticise.
I would definitely come back. A perfect location to get away from life's chaos and a wonderfull place for a wedding.
PAULA & MIKE

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Hany32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, 6 July 2014
Dear Hany32,

Thank you very much for your comments you do not know how we appreciate your time that you took to post such a nice feedback.

We really hope that we can receive you in the near future in any of our hotels Bahia Principe Hotels & Resort in the meantime we wish you all the best!!!

Many greetings from Samana!!
Martin Veron
Luxury Bahia Principe Cayo Levantado
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redditch, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 July 2014

we have just returned from 2 spectacular weeks at this amazing hotel. we expected peace and quiet and found total chill out. the setting is fantastic, people are so friendly and the service for an all inclusive resort was way beyond expectations. we celebrated 2 birthdays during our holiday and the hotel really stepped up to the plate with balloons in the bedroom, wine in the mini bar and birthday cake at the restaurant. we are definately going back. my only complaint is the construction work taking place on site. it does definately takethe shine off the quiet pool and the area around the Don Pablo Restaurant. well done Alexis and team!!

Room Tip: room 406 was ideal, sea view, brilliant A/C looking out over terrace and entertainment area which fi...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank alisonhill747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martín V, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, 6 July 2014
Dear Alisonhill747,

Receive warm greetings from all the Staff working at Luxury Bahia Principe Cayo Levantado.
It is a pleasure to know that you enjoyed your vacation in our Hotel.

Thank you for highlighting our outstanding pools and beach, lovely staff and all that you mentioned.

We hope to see you again at Bahia Principe Hotels & Resorts, your best hotel in the Caribean.

You are a big treasure for us!!!!

Martin Veron
Luxury Bahia Principe Cayo Levantado
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Samana Province
22.0 mi away
Sublime Samana
Sublime Samana
#1 of 35 in Las Terrenas
439 reviews
49.2 mi away
Zoetry Agua Punta Cana
Zoetry Agua Punta Cana
#3 of 110 in Punta Cana
3,880 reviews
62.7 mi away
Iberostar Grand Hotel Bavaro
Show Prices
Show Prices
Show Prices
65.9 mi away
The Reserve at Paradisus Palma Real
63.6 mi away
The Reserve at Paradisus Punta Cana
0.0 mi away
Luxury Bahia Principe Samana Don Pablo Collection
Luxury Bahia Principe Samana Don...
#2 of 60 in Samana Province
715 reviews
Show Prices
Show Prices
Show Prices

Been to Luxury Bahia Principe Cayo Levantado Don Pablo Collection? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Luxury Bahia Principe Cayo Levantado Don Pablo Collection

Property: Luxury Bahia Principe Cayo Levantado Don Pablo Collection
Address: | Bahia de Samana, Isla de Cayo Levantado, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > Samana Province
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Spa Hotel in Samana Province
#1 Luxury Hotel in Samana Province
#1 On the Beach Hotel in Samana Province
#1 Top resorts Hotel in Samana Province
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Luxury Bahia Principe Cayo Levantado Don Pablo Collection 4*
Number of rooms: 268
Official Description (provided by the hotel):
Facilities and services 2 pools 3 Jacuzzis with bar Large sun terrace and gardens with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 1 tennis court Motorised water sports (additional charge) Store Heliport WiFi access in the lobby and in rooms (free of charge) Main buffet-style restaurant and 3 speciality restaurants 4 Bars Cocktail Lounge Snack-bar Wedding gazebo Rooms 268 rooms including 5 types Superior, Junior Suite, Superior Junior Suite, Deluxe Junior Suite and Beach Villas. Superior Junior Suites, Deluxe Junior Suites and Beach Villas are larger than the Junior Suite and Superior. Room facilities: King size four poster bed Air conditioning Ceiling fan Sitting area with desk Balcony or terrace Fully-equipped marble bathroom with hydromassage bath tub, separate shower, bidet, hair dryer and magnifying mirror Telephone in bathroom Don Pablo Collection amenities Bathrobe and slippers Radio alarm clock with iPod docking station Direct phone line (additional charge for external calls) Flat screen satellite TV Safe Mini-bar with alcoholic drinks Wifi Coffee-making facilities Ironing set 24 hour room service Evening downturn service Outdoor Jacuzzi (Deluxe Junior Suites) Butler service Pillow menu Aroma menu Beach Villas: Seafront location with outdoor Jacuzzi, pillow menu available on request, baggage unpacking and ironing service, laundry service (optional) Other services Medical and pharmacy service (additional charge for both) Stores in the hotel Heliport and private boat (available on request for an additional charge) Mainland reception and transfer by boat (included in the booking fee) Specialised service for organising weddings, events and anniversaries. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, TripOnline SA, Traveltool, S.L.U., TravelUp, Hotels.com, Booking.com, Evoline ltd, Cancelon and HotelQuickly so you can book your Luxury Bahia Principe Cayo Levantado Don Pablo Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Bahia Principe Cayo Levantado Hotel
Cayo Levantado Samana
Cayo Levantado Dominican Republic
Bahia Principe Cayo Levantado
Cayo Levantado Hotel Samana
Luxury Bahia Principe Cayo Levantado Don Pablo Collection Dominican Republic/Samana

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing