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“An average hotel all round, proximity to the airport the only bonus”

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Grooms Beach Villas and Resort
London
Level 4 Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“An average hotel all round, proximity to the airport the only bonus”
Reviewed 6 July 2014

We stayed at the hotel for 2 weeks from 2-16 June. We were put in room no. 2 the entrance to which was on the roadside which was not really a problem but sometimes you could here people leaving their cars quite late at night. The view was not brilliant inside just onto the car park and the houses nearby.

The hotel is average in its furnishings and design, nothing special to write home about, having stayed in a number of hotels around the world. We had a deluxe studio room for 2 people with AC which thankfully worked as it was quite hot whilst we were there. I could not understand why we had to pay upfront for the room so people beware should you have any queries with the hotel as this will at least give you some bargaining power. There were very few people at the hotel in fact my room mate and I were the only people on site for the duration of our stay apart from some students form St. George's university. Although this was not a problem, it did cause a major upset in terms of the chef and food availability on site. During the 2 weeks we ate at the restaurant once and had breakfast once. We were not informed that during the "quiet season" that the chef would not be on site and rarely given the option bar one occasion to request him being there. The hotel is a little off the beaten track so there are no nearby shops. There is the Beach house hotel a few minutes walk away but it is very expensive and does not open at lunch time. As a result you have to either cook, do you really want to do that on holiday? Or take the bus to Grand Anse.

You might think that as the hotel was virtually empty that we might have been given an upgrade but this was never forthcoming even after we subtely asked what would be the cost to do so. Similarly when we left the hotel we asked for a late check out which is normally charged at 15EC dollars. I stated under the circumstances of chefs absence and the lack of people checking in that this was waived. They did do this. On the food side of things there were a number of adverts placed in reception referring to a poolside BBQ on Fridays and the opening times of the restaurant. This was false advertising as neither happened whilst we were there, bar the one night when she did make a lovely chicken roti.

The staff were very nice particularly Sadra whose smiling face was always a pleasure to see when she was in. Carol also did her best to accommodate us but I'm not convinced that enough was done to contact the owner when we wanted to query our stay there. Up to this day, having been back in the Uk for a month we still have not heard from the elusive Ms Forrester even though we were assured that she would contact us. Ms. Forrester you have your chance now! We have given our email addresses to the staff so would appreciate some response to our queries.

A few points to remember if staying here, it does cost extra to take the bus back to the hotel but be prepared for a variety of costs if coming from Grand Anse from 5 to 10 EC dollars.

Would I recommend the hotel? Probably not purely because of what we experienced. Plus it is quite expensive for what you get. There is still some way to go before this hotel comes up to a four star standard, and I not referring to the amenities they have there. My view may have changed had we had some reply from the management. The staff did waive a few small costs as some recompense but this is far from what we were expecting. On the whole a disappointing stay at the hotel but we still had a brilliant holiday!!

Room Tip: One overlooking the pool rather than roadside
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  • Stayed June 2014, travelled with friends
    • Value
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Helpful?
1 Thank Sonj1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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137 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
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English first
Pulaski, Tennessee
Level 5 Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 22 May 2014

We stayed here two nights prior to heading to Sandal's La Source Grenada. The outside of the hotel was nice, well maintained, and clean. The room was clean but very basic. It was clean, very important! The staff was extremely accommodating and ready to assist in any way. The hotel is extremely close to the airport and Sandals. Even though the hotel is close to the airport, my husband and I were not bothered by jet noise.

Room Tip: Extremely close to the airport
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  • Stayed May 2014, travelled as a couple
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Helpful?
4 Thank Amanda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NOLA
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 May 2014

Stayed 1 night. Room was ok, very basic. Not a 4 star, 3. A bar across the street with live music played until 4 am. Cute on the outside appearance, but the rooms need updating. Very friendly & accommodating staff. Had drinks at the bar by pool at resort, relaxing. Front Desk Manager made us coffee the next morning prior to the chef arriving. Very helpful with luggage & everyone came & told us goodbye when we left.

Room Tip: Make sure you check the AC if you need to sleep. Do not get a room on the street side across from th...
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  • Stayed April 2014, travelled as a couple
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Helpful?
Thank cbsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Couva, Caroni, Trinidad and Tobago
1 review
Reviewed 1 May 2014 via mobile

My stay was excellent and the room was spacious and clean the staff members very friendly especially the bar tender Rena, next time visiting I will be staying at Grooms. If I forget to say thanks .............Thanks for a wonderful stay.

Stayed April 2014, travelled solo
Helpful?
Thank Lisa Marie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 April 2014 via mobile

We stayed at Grooms Beach for two weeks. We were lucky, for us, to get there at the 'low' season this meant we were practically the only two people in the whole complex. The hotel was used by travellers on overnight stop overs as it's only a mile from the airport. Do not let yourself be dissuaded by this fact you do not have any aircraft noise.
The staff could no do enough for us the room was kept spotlessly clean and any little problems were sorted very quickly.
This was a relax holiday for us and we did not go on any tours around the island we just took the bus to Grand Anse beach where there was a shopping mall and some more places to eat and drink. One beware the bus drivers, and certainly taxi drivers, have a habit of charging tourists more than the standard fares.
Anyway back to the hotel, it lays about a 5 minute walk from a lovely beach and a very nice restaurant. If I have a criticism it is that the restaurant at the hotel could do with a more elaborate menu and I would say it is quite expensive if you compare it to restaurants across the island. Prices are put in the menu without 15% vat and without 10% service charge (the dreaded service charge rears it's ugly head again) so that has to be added to every bill.
That said the food is very nice and they certainly know how to mix a decent drink.
We would return for sure

Stayed March 2014, travelled as a couple
Helpful?
Thank peaceful-sun-seeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eutin, Germany
1 review
Reviewed 10 April 2014

We spent some days at Grooms Beach Villas and Resort and we felt very wellcome.
We are allowed to use the internet and all members of the staff were very obliging.
The beach is only on five minutes footpath, a fine sandy beach. The rooms are amply with an amply bathroom.

Room Tip: Rooms on the southside with a view to the Pool are very nice.
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  • Stayed March 2014, travelled with friends
    • Value
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    • Service
Helpful?
Thank Renate L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2014

We stayed at the Grooms resort march 31-April 5/14, it was a beautiful vacation, the saff were very helpful, the food at the restaurant was great, the beach was so close by and very easy to get to, the pool area was very relaxing after a swim, the rooms are immaculate and the gardens and view was superb, we enjoyed our stay here and will certainly be back. Just want to say thank you to Gloria (owner), Keresha and the rest of the staff for making our stay so beautiful

  • Stayed April 2014
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank mysob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grooms Beach Villas and Resort

Property: Grooms Beach Villas and Resort
Address: Point Salines | P.O. Box 1643, St. George's, Grenada
Phone Number:
Region: Caribbean > Grenada > Saint George Parish > St. George's
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #3 of 10 Speciality Lodging in St. George's
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Grooms Beach Villas and Resort 3*
Number of rooms: 7
Official Description (provided by the hotel):
Warm friendly service, outstanding accommodation with the convenience of kitchen facilities in most rooms, a pool bar, restaurant and laundry room and a lush garden adds to the charm of this new Caribbean Resort. It is ideally located just a few steps away from the Dr. Grooms Beach. ... more   less 
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Also Known As:
Grooms Beach Villas Hotel St. George`s
Grooms Beach Villas And Resort Grenada/Saint George Parish

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