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“Mixed bag”

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The Spanish Court Hotel
Ranked #1 of 25 Hotels in Kingston
Certificate of Excellence
Reviewed 3 September 2013

Pluses

Friendly and helpful staff
Food quality good
decor is modern

Minuses

rooms are small
rooms next to the road are very noisy
the gym is pathetic-small hole with a couple of machines
the spa is also another hole in the wall

Good location for the business traveller but not great value for money

Room Tip: ask for a room away from the main road
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  • Stayed: September 2013, travelled on business
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1  Thank Vijkash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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601 - 607 of 888 reviews

Reviewed 2 September 2013

I spent one night at this hotel in room 239 and enjoyed it very much.

The pros

1. Very close to everything. Spanish Court is in the heart of New Kingston and so makes it great for business travellers and just visitors in general.
2. The room 239 was very quiet and well appointed. By no means a large room, but it was quite comfortable, well designed and very stylish. The bathroom was pretty big, comfortable, well laid out and quite stylish.
3. Free wifi was available as well as the ability to connect your device directly to the internet via ethernet. Cable tv is available.
4. The breakfast spread was impressive, with local fare and plenty of fresh fruit and fresh juices. The hominy corn porridge and fried Jamaican dumplings/ Johnny Cakes were excellent!
5. This is a very environmentally conscious hotel. Various energy and water saving methods are employed here and so this will appeal to like minded visitors.

The hotel is very clean (everything sparkles!) and modern, the staff very friendly and efficient. I will definitely be staying here again in the future.

The cons
1. Upon entering the room there was just the most horrible musty smell. The electricity in the room is activated by inserting the room key into a provided slot on the wall. Great for the environment but walk with some Lysol or Febreeze! The smell, thankfully, does go away eventually once the air conditioning starts to cool and to circulate the air, but be prepared to endure that smell for a bit and to encounter it everytime you enter the room. The hotel really should consider ripping out the carpeting and installing tiles instead. This may help with the smell and the mustiness in the room.
2. There is some walking from the lobby to the room and there are a few stairs involved so if you have mobility issues or lots of luggage be aware of that.
3. The gym is...well...very...very...small. Two treadmills and a few other machines are set up in a brightly lit room...which looks like a modified hotel room for this purpose. There is also a spa, which i did not have the time to take advantage of, unfortunately.

Room Tip: Ask for a room away from the main road. There will be no view to speak of...this is kingston after a...
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  • Stayed: August 2013, travelled solo
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Thank Ann J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2013

Very Nice quiet friendly place, within walking distance to museum, park, shopping area, complimentary breakfast was fresh n good, pool was always clean and 15 min drive from the airport.. A great place to stay if u r in Kingston Jamaica another excellent place if u r in montigo bay Jamaica is the riu hotel plenty of activities it's all inclusive the meals are great, the staffs r excellent very nice beach pools are great over all an excellent place for the money..

Room Tip: All decors r very similar in the rooms very uplifting n cheerful
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  • Stayed: August 2013, travelled with family
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1  Thank Pepper P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2013

An enjoyable stay at the Spanish Court well placed in the centre of New Kingston. Attentive staff, good food, a lovely cold room and a rooftop swimming pool.
Top marks all around. It was easy to come and go, secure, good parking, and a stones trow from the Adam and Eve day spa which I think is the Spa in Jamaica and my wife won't wax anywhere else.
We had a rooftop evening meal watching Kingston go by. The wine was exactly right for the food too!! Not expensive either in room costs and meals. I can recommend the fresh cooked omelettes for breakfast.
The gym was also good and afterwards a swim in that pool.
I recommend this as one of my top three hotels in Kingston. It will surprise you I am sure.

  • Stayed: August 2013, travelled as a couple
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1  Thank rogerCaymanIslands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2013

This is actually the first review I've taken the time to place on TA and it's because of the services I received at this hotel that I felt compelled to do so.

I travelled to Kingston for business with a colleague and we arranged through the hotel to be picked up at the airport by one of their drivers. The gentleman who picked us up was one of the most polite and considerate drivers I've ever had. Half way through our drive, the air conditioning in the car broke down. I thought: "Hey, things happen...no big deal". He apologized profusely and assured us they'd have a different vehicle the next day as he would be shuttling us to and from some business appointments.

Imagine my surprise when I received a call to my room from Andres also apologizing for the air conditioning mishap AND offering the drive in from the airport and the use of the vehicle and the driver the next day at no charge as a result. I cannot think of another hotel that would have gone to this extent to look after one of their customers. This says a great deal to me about the customer culture of this hotel and I would not hesitate to stay here again and to recommend this hotel to anyone needing to stay in Kingston.

I can also say that every single staff member I encountered during my stay exhibited the same level of courteousness and politeness. So warm and friendly.

Management at Spanish Court - whatever you're doing with your employees, keep it up. They're doing a fantastic job.

  • Stayed: August 2013, travelled on business
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Thank crazylegs0664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2013

This hotel has improved in appeal and service since I first stayed there three years ago. Christopher Issa and his team have created an oasis in the midst of the Jamaican Capital. International guests, diplomats, entertainers and celebrities and politicians often anonymously gather poolside with travelers enjoying the fine cuisine, beverage service and entertainment. The morning breakfast is outstanding, the hotel is modern, clean and furnished like a wonderful boutique bed and breakfast. The staff puts a fine start and finish on your visit, even making you a carry-out snack if you have an early morning flight.

Room Tip: Every room is a good one, but ask for one with a view of the pool mezzanine.
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  • Stayed: August 2013, travelled on business
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3  Thank EdZ879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2013

My friends and I recently stayed at the Spanish Court for one night on our way to a soccer match at Independence Park. We contacted Andrés at the concierge in advance and after that the entire weekend was organized and taken care of. The property is beautiful and safe, the breakfast was delicious, and the service is off-the-charts. If you have the means, where to stay in Kingston is really not even a question because of this property.

  • Stayed: June 2013, travelled with friends
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Thank Darren D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Spanish Court Hotel

Address: 1 St Lucia Avenue, Kingston, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Kingston Parish > Kingston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Kingston
#1 Spa Hotel in Kingston
#2 Best Value Hotel in Kingston
#2 Business Hotel in Kingston
Price Range: £146 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Spanish Court Hotel 4*
Number of rooms: 112
Official Description (provided by the hotel):
At Spanish Court Hotel, comfort, convenience and effortless luxury is our signature trademark. The majestic, Spanish-influenced exterior is enhanced by rich, soothing interiors that evoke the Jamaican palette of black, gold and green. Our Guest Rooms, including a selection of Deluxe, Junior and Royal Suites, offer the ideal sanctuary for relaxation and rejuvenation. Room Rates include complimentary continental breakfast, wired and wireless Internet Access. ... more   less 
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Also Known As:
Spanish Court Hotel
The Spanish Court Hotel Jamaica/Kingston

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