This is supposed to be one of the most prestigious hotels in the Caribbean. The rooms are lovely as are the views, but the staff is lacadasical at best. I was there visiting a beautiful wedding this weekend only to be greeted by dog droppings on the lawn early in the morning, bombarded by flies throughout the dinner service, rarely to never offered a drink by the unenthusiastic wait staff. The decorator (an outside contractor) and the outside wedding planner did a fabulous job of making the reception area beautiful. At the end of the evening, we asked the Strawberry Hills wedding planner, Stacey, to help us find some workmen to move the beautiful wedding cake back down to the bride's room for preservation. We were told that we would have to beg them ourselves. She was done and wouldn't help us.
These are the things that have the potential to spoil an otherwise perfect event. i've seen quite a few service complaints on this site. Strawberry Hillsmanagement should probably take a look. i won't deter anyone from going up there for a weekend escape if they don't need great service, but I'll never recommend anyone to go up there to work with their event planning services. Horrible!
- Official Description (provided by the hotel):
- Strawberry Hill Hotel, Spa & Gardens, a 26-acre mountain top resort, is located in the heart of one of the world's most famous coffee-producing mountain ranges, Jamaica's Blue Mountains. Listed in the New York Times #1 bestselling book, 1,000 Places To See Before You Die, Strawberry Hill is 3100 feet above sea level and features one of the most awe-inspiring views of the Blue Mountains in one direction as well as the city of Kingston in the other. On a clear day, one can see up to 100 miles from the property's infinity-edge pool, and at night the city far below becomes a twinkling mirror of the night sky. The property's 12 Georgian-style cottages, spa, exotic gardens and restaurant offerings underwent an extensive refurbishment in October 2011. ... more less
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- Also Known As:
- Strawberry Hill Irish Town
- Strawberry Hill Jamaica/Kingston