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“Short Stay” 3 of 5 bubbles
Review of The Courtleigh Hotel and Suites

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The Courtleigh Hotel and Suites
Ranked #2 of 25 Hotels in Kingston
Certificate of Excellence
Bronxville, New York
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Short Stay”
3 of 5 bubbles Reviewed 15 April 2014

We only stayed for a weekend. If you are expecting a resort type hotel in Kingston then you are visiting the wrong city in Jamaica. Visit Montego Bay, Ocho Rios, or Negril.

By Kingston's standards the hotel was nice. We were immediately upgraded to a one bedroom suite though we did not need it. The bed was comfortable. The pillows were fluffy and just right for my wife...there was no option for flat pillows. The hot water was always hot. The in room safe is small and use an old school bolt and key which you must obtain from the front desk. Continental breakfast was excellent and sufficient. One morning, the menu included eggs, corned beef hash, associated cereals, muffins, bagels, and toast. The in ground pool was small but nice. We went in March so there were very little guest by the pool and the temperature did not seem warm enough to heat up the pool water beyond freezing.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ro W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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454 reviews from our community

Traveller rating
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    60
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
85 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 11 April 2014

I stayed at the Courtleigh for business and it was a very pleasant stay.

The room I stayed in was very nice and clean. The only complaint is that you can hear the doors of the other rooms opening and closing very easily as the halls are very echoey.

The restaurant is very nice and the food is good, but the service tends to be a little slow. Room service is fast and efficient.

The pool area is nice to sit outside. The gym is adequate but very small.

I appreciated that I was able to book the boardroom free of charge for work on two nights though the ladies that work in there could be friendlier.

Overall a decent stay.

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank BbqPeanut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 March 2014

This is a smaller hotel with full amenities, a friendly and helpful staff and a good restaurant. I have never been disappointed in staying at it and have returned numerous times. I highly recommend it for short or longer stays. It is centrally located.

  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 21 March 2014 via mobile

Just a bit shabby and old fashioned. Stupid old safes you have to get a bolt and key for with a penalty if you don't take it back. Safes too small to be useful anyway.
Power sockets all in the wrong side of room for laptops etc.
Internet slow. Very noisy outside.
About the only hotel I have ever been in with no shampoo.
It gets away with it because there isn't a lot that's any good in Kingston.

Stayed March 2014, travelled on business
Helpful?
1 Thank Namshur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 21 March 2014

We booked into the Courtleigh hotel on March 6th for 3 nights and had 3 rooms. Check in was efficient and the front desk staff did a good job of welcoming us to the hotel. Courtleigh has a nice outdoor bar and restaurant area by the swimming pool and we enjoyed our first evening eating outside by the pool. The staff were very accomodating and the rooms were clean and tidy.
Courtleigh hotel is a good spot for the business traveller and the breakfast buffet is included, but if you want some real Jamaican breakfasts you can order from the menu. Food was good and the service was good.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KiskoKid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 March 2014

I stayed at this hotel for two nights. I received a friendly welcome, a clean room, a comfortable bed, great food and great service from the staff. If you're ever staying in New Kingston, I recommend you try this hotel.

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank QueenFlo63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trincity
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 March 2014

One would expect a better view from the higher floors but all the rooms are well appointed. The service was excellent at check in and breakfast each morning. The Concierge service was great ....need to single out Oliver as a standout employee...he went beyond the call of duty to ensure our comfort

Room Tip: One would expect a better view from the higher floors but all the rooms are well appointed. The ser...
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  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank smaximay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Courtleigh Hotel and Suites

Property: The Courtleigh Hotel and Suites
Address: 85 Knutsford Blvd., Kingston 5, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Kingston Parish > Kingston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Kingston
#3 Business Hotel in Kingston
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Courtleigh Hotel and Suites 4*
Number of rooms: 127
Official Description (provided by the hotel):
The Only Address You Will Ever Need to Make The Right Impression In Kingston. The Courtleigh Hotel and Suites offers discerning guests, unparalleled personalized service with deluxe rooms, one and two bedroom suites and our ultra-luxurious Penthouse floor. Featuring direct dial telephones, free wireless internet, work desk, cable TV including premium movie channels, in - room safe, coffee / tea maker, refrigerator, iron, ironing board, Bath & Body Works amenities and Free buffet breakfast. ... more   less 
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Also Known As:
The Courtleigh Hotel Kingston
Courtleigh Hotel Kingston
The Courtleigh Hotel And Suites Jamaica/Kingston

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