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“expensive.. should be avoided but alas.. read on to know better..”

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Altamont Court Hotel Kingston
Ranked #10 of 25 Hotels in Kingston
Toronto, Canada
Level 6 Contributor
91 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“expensive.. should be avoided but alas.. read on to know better..”
Reviewed 20 June 2009

if u are visiting Kingston and u dont have the budget for the big 3 five stars in New Kingston Downtown.. then u will too end up in this hotel.. like i was forced to.. as there is no other hotel in 90-120$ range in Kingston.. atleast i could not find one.. may be there are others but any how.. read on about this:

location is a clear advantage what with whatever little Kingston has to offer is in walking distance from this hotel.. otherwise.. its not even average... have uploaded pictures of the rooms.. hav a look 4 urslf how they are.. 110$ for those rooms n beds is a way too expensive.. has complimentary internet but that too does not work in all the rooms of the hotel.. didnt worked in mine so had to change.. AC was poor too.. n so was cable.. so had to call up front desk every now n then.. had to change rooms twice.. n front desk ws so adamant in that as if its my fault that the AC cable internet nothing was working.. bfast was complimentary n included d regular scrambled eggs, omelette.. etc..

didnt had a pleasant time in totality.. rooms are certainly bad.. other things may b happen once in a while..

  • Liked — location and only location..
  • Disliked — everything else but location
  • Stayed February 2009, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank thewanderer-nammo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review, 20 November 2014
We apologize for the less than perfect service. Since this comment we have made several improvements to both product and service.. We hope we get another opportunity to show you that we can deliver the service to your expectations.
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171 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Grand Cayman
1 review
Reviewed 24 April 2009

I have stayed at this hotel about 3 times and finds the services good. I have traveled with Athletes and with my kids and have always found the services to be great.

I would recommend this Hotel to my friends and family to live at. Yes yes the breakfast is great. my kids enjoyed it when we visit in March.

I am planning a get away in May 09 and i will certainly stay there.

Wikka Mulata

  • Stayed March 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wikkamulata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review, 20 November 2014
We thank you for staying with us and thank you for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
canada
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 April 2009

This hotel was ok for the price.
Central location right next to the Hilton and local stores
It was comfortable bed,room spacious enough..
I stayed for one night and felt it was adequate.
Had a good free breakfast with 3 choices of meals.
I would stay here again since its reasonably priced and central..walking distance to most places

  • Liked — Price,convenience to the New Kingston town area
  • Disliked — Stairs, no entertainment
  • Stayed March 2009, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank ladybCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review, 20 November 2014
We thank you for your comments. We look forward to hosting you on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakland, CA
1 review
Reviewed 9 February 2009

I work in the music business and with alot of Jamaicans, but only went to Jamaica for the first time this past October. I stayed at both the Hilton & The Altamont and had a much better experience at the Altamont. The charm of the hotel is just lovely. Checking in & out was super simple and hassle free not to mention the staff was curtious & helpful . The first room I checked into didn't have a working telephone but I was quickly relocated (to a better room at that!) and have no further problems. The complimentary breakfast offered traditional foods, not your typical 'continental' type which I really appreciated. The property is charming and cute, romantic to say the least. I will be returning to Jamaica more often and will definitely stay here again!

  • Liked — location, charming bulding
  • Disliked — wish I could of stayed longer!
  • Stayed October 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank JBean1200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review, 20 November 2014
Thank you for your comments. We look forward to hosting you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 November 2008

I spent 7 nights at the Altamont on a business trip. It was recommended by a local colleague after I rebelled at the $200 + per night rates (w/ tax) of the Hilton, Pegasus, etc. With tax it was $128/night which included breakfast (adequate, nothing fancy but plenty of serve yourself coffee) and the wireless internet connection in the room worked well as did all the other amenities (AC, TV, hot water, etc). For dinner the restaurant is pricey and you are much better off hitting some of the options within a couple of blocks walking distance (Hot Pot, Garden something, others), but if you have to eat there it is "OK".

  • Liked — Price, convenience, clealiness and comfort
  • Disliked — Restaurant pricing vs restaurant offer
  • Stayed November 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank TeDigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review, 20 November 2014
We thank you for staying with us and thank you for your comments. We continue to look at ways to improve our service delivery to our guests so we have carefully noted your comments regarding pricing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bronx, New York
Level 4 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 November 2008

This is one of the best hotels in Kingston. My family and I were there for Christmas time.

From the time we checked in the staff was nothing but professional. We got the suite (with the loft), and the room was clean, and well lit nothing was out of place.

The breakfast was really good, and the food was always served hot. The best thing about this hotel is how close it is to the restaurants and shopping centers.

The only problem is that the internet service in the room was a bit slow, but other than that everything was fantastic.

We'll be going back to Jamaica in April (the 9th to be exact), and we have already made reservations.

  • Liked — The room, the food, the s\taff
  • Disliked — The internet
  • Stayed December 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank diamonds708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review, 20 November 2014
We thank you for your comments. The internet since the time of your stay has been improved with several additional antennae. We hope you have the opportunity to return to experience of expanded and improved offerings
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bloomfield, New Jersey
Level 6 Contributor
290 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 2 November 2008

We stayed here on our last night in Jamaica. The check in was slow, but we madeit through. We were on the third floor and there is no elevator.

Upon arriving to the room- I walked in and saw an ashtray. I asked the person helping us with our bags was this a none smoking room. He said all the rooms are non smoking. I would think an ashtray would be a decoy.

The light over the dresser did not work. My husband found a condom pack in the bedside dresser drawer. The ironing board cover was not replaced, but rather they placed something on it that does not fit the board. I just used my own iron, because there iron could not be moved.

My husband swan in the pool which was clean, but we would not recommend the jacuzzi because it's old and rusted, and once turned on smelled like it.

Two of the chairs at the table needed to be replaced.

The good thing is that you can walk to get food and to sight see without driving.

  • Liked — Close to the airport
  • Disliked — Astray in a non smoking room
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review, 20 November 2014
We apologize for the poor product/service delivery, particularly as it concerns your guest room. We can assure you that the issues raised (having to do with deficiencies in the housekeeping housekeeping) have been most firmly addressed and the methods of room inspections and general quality control standards have been improved. What you described is totally unacceptable and will not be repeated.
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Additional Information about Altamont Court Hotel Kingston

Property: Altamont Court Hotel Kingston
Address: 1 -5 Altamont Terrace | New Kingston, Kingston, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Kingston Parish > Kingston
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 25 Hotels in Kingston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Altamont Court Hotel Kingston 3*
Number of rooms: 58
Official Description (provided by the hotel):
Situated in the heart of New Kingston, Jamaica, this Conde' Nast Traveler-recommended hotel is a social, entertainment and business hub. Altamont Court's central location places it close to two airports, marinas, wharfs, several high commissions and embassies, major convention sites, local and international banks, couriers and money transfer services, cambios, Casino and Gambling lounges, art galleries, museums, nightclubs and entertainment centers. ... more   less 
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Also Known As:
Altamont Court Kingston
Hotel Altamont Court
Altamont Court Hotel Kingston Jamaica

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