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“Worth Every Penny”
Review of Half Moon

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Half Moon
Ranked #2 of 63 Hotels in Montego Bay
Certificate of Excellence
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Worth Every Penny”
Reviewed 3 March 2012

My wife and I recently spent a week at the Half Moon resort in Jamaica and consider it our best vacation yet. We went down (from Washington, DC) for our ten-year anniversary and now plan to go back on a regular basis. You see the commercials of Caribbean vacations, but it can be hard to believe that the reality matches up with the highly staged photos of commercials. Well, it does. We had a small cottage with french doors that opened, literally, on to a porch and the beach. Blue-green water was 20 steps from our porch, framed by swaying palm trees. No matter where you go on the resort -- your room, one of the restaurants, running, horseback riding, walking, whatever -- the beautiful water of the small bay is always within sight.

We purchased the all-inclusive golf package and highly recommend it, if you like to golf. Half Moon is a fully self-contained resort, complete with a Robert Trent Jones championship golf course. This package not only allows you to play golf on the Half Moon course, but you can also play one of the other two excellent courses on the island. You can also get lessons at the Half Moon Golf Academy. The director of the academy, a former European Tour pro named Spencer Edwards, is a fantastic instructor. He helped my game with only one lesson. If it weren't quite such a trip, I'd go back for lessons every week. I was a little nervous that I'd have a caddie, as I'm not a great golfer, but the caddies are all trained to know every inch of the course and they provide friendly, laid back advice as you line up for you shot.

If you're thinking about Jamaica (or the Caribbean), think about Half Moon. You won't be put up in a highrise room; you'll be on the ground floor, beach level, with an extremely friendly staff everywhere you go.

There are two things I'd encourage Half Moon to address:

1. Get a better selection of wines
2. The tipping situation is confusing and vexing. Half Moon automatically includes a 20 percent tip -- pretty much on anything you do. With an all-inclusive package, like the one we got, this makes sense, as dinner and drinks are included. However, you still sign bills for everything, and they all come an area to include tips. I get the idea of adding a tip if you are extremely happy with your service and want to make it more than 20 percent, but with the tip line added to everything, it creates some confusion -- should you always tip more? if so, what is reasonable?If you don't tip, are you giving a sign of displeasure with the service? Yes, you can figure it all out -- it's just unfortunate that the resort puts you in this awkward position.

  • Stayed February 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalfMoonARockResort, Manager at Half Moon, responded to this review, 7 March 2012
Dear Valued Guests,

Thank you for choosing Half Moon, A RockResort for your special occasion. The lovely comments regarding your experience are highly appreciated. We are delighted that our team, in particular our Golf Pro, Spencer Edwards created an experience of a lifetime for you and your wife.

Your feedback is not only important, but it is critical to our continuous improvement; the comments and suggestions are highly appreciated.

We thank you for sharing on TripAdvisor, it was a privilege serving you. Your Half Moon family looks forward to the pleasure of serving you on your 11th anniversary and many more.

Best regards,

The Half Moon Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (672)
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Atlanta
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 March 2012

the two of us wanted a quick getaway for a weekend, so we wanted someplace 'on the beach', 'nice', 'good spa' and close to the airport. Half Moon fit the bill. The transportation from the airport was quick and easy. The grounds a really very nice. While the project is HUGE, and it's hard to keep such a big resort clean and pristine, the folks at Half Moon do a great job. The staff upon check-in was very nice and the process was quick and easy. Needless to say, we were off the plane and by the water within 1 hour's time, which is exactly what we wanted.
Generally, our villa was very nice. Just steps from the water, it was really very nice, clean and large enough for two people to enjoy themselves. The positives include the service - outside of the beach waitresses - eveyone from top to bottom was great, the choice of activities, and the grounds. The negatives were the evening food choices - the Pub was desolate and not good. We ate at Sugar Mill the second night, and it was marginal at best, but the atmosphere and service were really good. The beach waitresses were really slow, and frankly hard to find.
Overall, very good. Will definately return, and when the kids are older will bring them along - seems like a tremendous family resort.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PalaTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalfMoonARockResort, Manager at Half Moon, responded to this review, 7 March 2012
Dear Valued Guest,

It was a pleasure serving you as our treasured guests; we thank you for taking the time to share your feedback regarding your recent Half Moon, A RockResort experience on TripAdvisor. Your comments are valuable to us and are highly appreciated.

Again, thank you for sharing on TripAdvisor; it was a privilege serving you and we look forward to another opportunity of welcoming you and your family to Half Moon soon.

Best regards,

The Half Moon Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 28 February 2012

That was my 5 tIme and all it has done is gotten better

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gfapruzzese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalfMoonARockResort, Manager at Half Moon, responded to this review, 29 February 2012
Dear Valued Guest,

Thank you for sharing about another enjoyable Half Moon, A RockResort experience on TripAdvisor. It was a pleasure serving you again.

We’re happy your stay was all you anticipated and as always, we look forward to welcoming you to your home-away- from-home.

Best regards,

The Half Moon Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 3 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 February 2012

Half Moon was a last minute destination trip. We had never been to Jamaica before and found it to be beautiful. We were upgraded to the Hibiscus Suites and were pleased with the accommodations. Basically a private beach off of the patio and the pool steps away. Friendly and accommodating staff.
Only downfall- food over priced- especially Sugar Mill which offered Manhattan prices for mediocre entrees...

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank osheaeliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalfMoonARockResort, Manager at Half Moon, responded to this review, 28 February 2012
Dear Valued Guest,


The Half Moon Team

Thank you for taking the time to write such lovely note about your stay at Half Moon, A RockResort. It was a pleasure to have you as our guest. We’re happy your stay was all you anticipated.

Again, thank you for sharing your experience; we look forward to welcoming you to Half Moon again in the near future.

Best regards,

The Half Moon Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 February 2012

I stayed here for ine night on my airline wish it was longer room was wow lived the porter buggies and the hottub coming there soon only thing i paid cash for my drinks and you have still charged my card please can you refund this and bird poohed on my breakfast.lol

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kwofie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalfMoonARockResort, Manager at Half Moon, responded to this review, 28 February 2012
Dear Valued Guest,

It was a pleasure serving you as our treasured guests; we thank you for taking the time to share your Half Moon, A RockResort experience on TripAdvisor. We are delighted your experience exceeded your expectations and you enjoyed your brief stay with us.

Thank you for choosing Half Moon; we look forward to the pleasure of welcoming you back soon.

Best regards,

The Half Moon Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waco, Georgia
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 22 February 2012

Been a lot of places folks .... This place is tremendous ... The bellhops will make your visit incredible. Will not stop working until you are totally and perfectly happy. Same with the bartenders ... The front desk staff... The watersports guys ... And they have squash courts! Awesome !!!! Old school brilliance ... A very special place -- we will return ..... Get the Spa Suite!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Volmax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalfMoonARockResort, Manager at Half Moon, responded to this review, 24 February 2012
Dear Valued Guest,

The lovely comments regarding your recent experience at Half Moon, A RockResort are highly appreciated. It was certainly a pleasure to have you as our guests; we are happy your experience was all you anticipated.

We thank you for the beautiful comments regarding our dedicated team whose aim is always to create an experience of a lifetime for you our valued guests.

Again, thank you for sharing your experience on TripAdvisor; it was a privilege serving you and we look forward to another opportunity of welcoming you to your “home away from home”.

Best regards,


The Half Moon Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 3 Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 February 2012

First you look across the vast expanse of the cool lobby and at the end there is the egg-shell blue ocean. Comfortable bungalows steps from the beach. Dining outside listening to the ocean. Good local musicians at cocktails and a fine pianist playing all the standards. Jamaican staff everywhere were gracious and uniformly solicitious of your every need. Great fun for my 2 year-old granddaughter. My husband's only gripe was that it is hard to run on the beach. We were lucky in our timing;it was quiet.

Room Tip: Older side, rooms 2-9
See more room tips
  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jackie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalfMoonARockResort, Manager at Half Moon, responded to this review, 21 February 2012
Dear Valued Guest,

Thank you for taking the time to write such a lovely note about your recent stay at Half Moon, A RockResort. It was a pleasure to have you as our guest; we are happy your experience exceeded your expectations and you thoroughly enjoyed the Half Moon facility and offerings.

Again, thank you for visiting Half Moon and sharing your experience on TripAdvisor. We look forward to the pleasure of serving you again soon.

Best regards,

The Half Moon Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Half Moon

Property: Half Moon
Address: Rose Hall, Montego Bay, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Montego Bay
#2 Spa Hotel in Montego Bay
#2 Top resorts Hotel in Montego Bay
#2 On the Beach Hotel in Montego Bay
#3 Business Hotel in Montego Bay
#4 Family Hotel in Montego Bay
#6 Romantic Hotel in Montego Bay
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Half Moon 5*
Number of rooms: 1
Official Description (provided by the hotel):
A destination in itself, set on 400 acres of manicured grounds with two miles of beachfront. We have 197 individually-appointed rooms and suites and 31 villas, most of which have views of the Caribbean Sea. All of our guests can enjoy the extensive facilities of this destination, which include the largest award-winning spa oasis in Jamaica, an 18-hole par-72 championship golf course, our own equestrian centre with 28 horses and the Sugar Mill, awarded as Jamaica's best restaurant. As a discerning traveller, you will enjoy the luxury of space and tranquility we have to offer. Imagine your first morning taking in the panoramic view of the horizon, and watching the sunrise having just concluded yoga meditation in our overwater bungalow. Then, cycle to the Seagrape Terrace for breakfast before beginning a day of whatever you want. Whether you choose to lounge on the beach, play a round tennis or golf, visit a local art gallery, or go horse riding along the beach, your days at Half Moon are yours to spend in any way you wish. ... more   less 
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Also Known As:
Half Moon, a Rock Hotel Montego Bay
Half Moon Jamaica
Half Moon Resort Jamaica
Half Moon Bay Jamaica

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