There are a few "must knows" about myself, my wife, and my review; first and foremost, this was our first experience out of the country. Second, we are both very involved in the service industry. Last, we do not have unfair or unreasonable expectations, simply a need to have a wonderful time when we are on vacation.
First impressions -
Throughout the booking process, the staff at Sunset Beach were very accommodating. Any errors or shortcomings were on behalf of the travel agency we booked through. The check in process was very expeditious. We were greeted with a smile and adult beverage upon arrival. There were computers issues during our check in so we were directed to grab a snack at the grill or to make reservations at the restaurants on the property. The computer issues were resolved quickly and my wife and I were able to check into our room.
At first glance our room was great. Nice appointments, updated fixtures and (as promised) a private balcony. Allow me to make a clarification for anyone considering this resort as a vacation destination; YOU GET EXACTLY WHAT YOU PAY FOR! Sunset beach is VERY upfront about pricing as it pertains to view of the resort/ocean. We were in a king room in the "A" tower with a view of the garden and main beach ocean. It was stunning.
Banana Walk - Think buffet style eatery. To be honest, this could be an area for improvement. I understand how difficult it must be to feed a small army three times daily, but "repurposing" food at any point seems a bit off. This mostly appeared at breakfast with bacon/egg/pancake casseroles but it was disappointing to say the least. My wife and I found a number of things we really enjoyed. Tuesday's are BBQ night and Thursday's are Jamaican night which were quite good. Try and sit in Nicholas's section. He was by far the friendliest server we had at the main dining facility. On any other night we would recommend making reservations at the resort's restaurants. 3/5
La Bella Via - Not your everyday Italian eatery. Entrees include lamb, beef, chicken with all of the accouterment. Try the caprese salad, the margherita pizza and the lamb dish. Pass on the "pasta e fagoli" soup, the Chicken Alfredo and the "Quattro Fromaggio" pizza. These offerings were not as great as we had hoped. The servers are happy to help you make menu selections but the photographer is an unnecessary distraction from enjoying an evening meal, he was quite nice but interrupted nearly every dinner reservation. 3/5
Byrons - Great restaurant. Caribbean style food is at its very best in the Caribbean. The soups were both great and entrees were quite satisfying. The slaw salad was not our favorite but I'm sure to the right person it would be very good. 4.5/5
Silk Road - Wonderful! The sushi was different than any sushi I have ever had. It was not my wife's favorite but it was only a small part of the meal. The service was outstanding. Try the hot and sour soup (seafood), chicken and sweet corn soup, Mongolian beef, orange chicken and both desserts! This was the best culinary experience we had on the resort. 5/5
The entertainment (and entertainment crew) -
We honeymooned from 4/28 - 5/5 and it rained the first three days of our stay for a significant time everyday. The entertainment crew was quick to have games and music under cover for adults and kids alike. We were in attendance for; Zuma Zuma drinking game, beer drinking games, Silver Birds Steel Pan band, Jah Messenger, a Mixology class/game, beach volleyball, adult couples games, Bon fires, crab races, and a craft bazaar on site for guests to make purchases.
Michael, Kenlijah, Nadia and Samantha were AWESOME! I would feel comfortable saying that the enertainment at Sunset Beach is one of it's STRONGEST AREAS.
The pool (swim up) bar is awesome!!! You may meet a bartender named Garcia here. He makes wonderful drinks and is very friendly. If he tells you his name is Peter or Michael he is only kidding. If you find Ryan, ask for a shark bite. Alva is another memorable bartender. He is knowledgable and really friendly. Nico is one of the nicest at the ocean bar.
Things to consider -
Waterpark is in the name. If you would prefer no children at you resort than this is not the place for you(the slides are quite fun for adults too). You will need extra money for excursions. We loved the glass bottom boat ride (ask for Tío) and the Rose Hall night tour (our guide Tamara was AWESOME). Don't be afraid to let the resort book transportation for you. The charter taxis and busses are really nice. The spa and Internet are not a part of the all inclusive price. Our couples massages were USD $165 for and hour. I would encourage you to be more vocal than my wife or myself if the therapist's pressure it too much for you. The Internet is $5/hour $15/day $30/week and you MUST BE IN THE LOBBY TO CONNECT. Remember that you are on an island and that weather will affect the wireless signal adversely. We paid for a week and had usable signal for 5 days total.
In closing -
This was a great stay for my wife and myself. In and through our stay at Sunset Beach we fell in love with Jamaica. Sure the water in the shower wasn't as hot as it is at home and the food wasn't always the best food ever, but we didn't and I wouldn't let that keep you from making this your vacation home. The beaches are nice with ample seating and the water is clear. On our next vacation to Jamaica we plan to explore the adults only resorts. We would certainly vacation here again if the adults only options are less appealing. We appreciate the staff of this resort and hope that if you choose Sunset Beach your experience is just as wonderful as ours.
Shaun (12 12) and Vickie J.
- Official Description (provided by the hotel):
- Consists of two 10-story Sunrise and Sunset Towers. ... more less
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- Also Known As:
- Sunset Beach Resort Jamaica
- Sunset Beach Jamaica
- Sunset Beach Montego Bay
- Sunset Beach Resort Spa Montego Bay
- Beach Resort Sunset
- Sunset Beach Resort And Spa Jamaica
- Sunset Beach Resort Montego Bay Jamaica
- Sunset Beach Resort Spa Jamaica
- Montego Bay Sunset Beach Resort