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“Will never go there again.” 1 of 5 bubbles
Review of Sunscape Splash Montego Bay

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Sunscape Splash Montego Bay
Ranked #17 of 61 Hotels in Montego Bay
Cincinnati
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“Will never go there again.”
1 of 5 bubbles Reviewed 24 June 2014

The water was dirty. The wave pool was meant for little kids. Half the rides were shut down. The beach water is park made for little kids now. I will never take my 9 month old child there because the water was do dirty and nasty.

  • Stayed June 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank Macielee2135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6,198 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,375)
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English first
Auburn, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 June 2014

I was at the resort at the end of may. Did not know it was rainy season, but that was usually in the afternoon. The staff at sunset is amazing. They are all very friendly and will do any thing to help you. The down side is the pics of the resort are obviously old. But the place over all is in good shape and kept very clean. Our rooms were clean and the air was cold. Had to go to the balcony about once a day to hit the air unit so it would stop vibrating, but it was cold enough to hang meat in my room, which i loved. a couple of bad things were that the castle and water slide are not in as good of shape as the pics show. they also turn them off at 5 pm along with the lazy river. I went with my brother and his family and these were one of the main reasons we chose it. You can swim all night if you want its just no slides or lazy river after 5. I had read mixed reviews o the food. It is ok at best. You will not starve but you will have a hard time saying that it was great. I would compare the desserts to a Chinese restaurant. They look great but taste bland or bad. I ate a lot of jerk chicken. The shows were fun , but not super great. They are put on by the staff and they try very hard. There is some great snorkeling on the beaches at the resort. The people from Kelly s water sports were great, and they were a lot of fun. I think they are doing work to bring some of the place back up to top condition , but they need to work on the food and activities. I would stay here again just because the staff(Shout out to Lamardo) and how clean it was. its literally feet from the beach.

Room Tip: When you get taxis on the resort . if you get a driver you like, get his card. you can call him from...
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  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Wyatt G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

Excellent restaurants to chose from perfect little area to snorkel big pool chess board as big as your kid in lot. Nice doctor there if you need a bit of first aid inclusive food buffet was good not great drinks good not great but friendly staff greeted with drink at door

  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Frederic w W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malabar, Florida USA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 22 June 2014

This was my 6th time staying at Sunset Beach Resort in Montego Bay. That speaks for itself in how I rate the place. They treat the returning guests like VIP's proving that return business is appreciated.
It's not a 5 star resort but it doesn't cost as much as one and it's very nice and clean and perfect for my family and friends. About a 10 -15 minute ride from the Sangster airport..

One highlight that I must mention: Fantastic and sweet elderly Jamaican gentleman, FRANK, who plays piano a few nights a week, knows any song you request and plays w/ no music books, is a very talented pianist and passionate story teller. Also there is a very high energy steel drum band named the SILVER BIRDS that perform once a week there. Have seen them everytime I've been there and can't wait to see them perform again.

Needless to say my family and friends that we travel with have really gotten to know a lot of the staff and they are genuinely pleased to see us come back. My brother has been there at least 12 times. Very good value for your money. Reefs offshore for free snorkeling, kayaks for your paddling pleasure, and a nice little catamaran ride around the reefs is yours for the asking. Nice water park for kids and adults alike. Masks and fins are available to use free of charge but I highly recommend bringing your own.

Great liquor bars that are open most of the time and they can whip up whatever alcoholic beverage you could ask for including COLD free flowing Red Stripe beer. There are three on-site restaurants that you can eat dinner at, no charge, in case you decide you want a break from the breakfast/lunch/dinner buffet.
The omelette station at the breakfast buffet is worth commenting on. That omelet chef (Xavier, always a smile) is extremely experienced in making fantastic omelettes and offers such a nice variety of items with the best white cheddar type cheese I've ever tasted. There is a bowl of green delish hot sauce that you must add two scoops of to your omelete. They have the most delicious bacon about every other day on the breakfast buffet as well as great unlimited coffee. Potatoes, callaloo, sausage, a smoothie bar as well as delicious fresh fruits, breads, pastries, porridges, yogurts and oatmeal and there is plenty of everythingt. The serving staff is so gracious and pleasant.

The lunch and dinner also offer a variety of Jamaican/Caribbean dishes as well as items like mashed potatoes, mac and cheese, steamed veggies, salad bars, fruit, etc.

LOTS of beautiful plants and landscaping all over the property and I feel that everyone I meet is just generally happy to be there and enjoying their resort experience. They have a darling little casino and air conditioned sports bar with a nice TV and comfy seating to watch any current sporting events.

Saddest time is packing up to go. We just returned home last night and are ready to head back there.. soon..

Room Tip: We rarely are IN our rooms so I would say that unless you spend a lot of time IN the room and want a...
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  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank unocentavo57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 June 2014

This was a wonderful time are first time to Jamaica and we will go back and already planning our next time back there . We were down there for for 8 days . The staff was wonderful and the food was great to.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mudscrapper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 21 June 2014

This is an amazing hotel to stay in full board. I was here October 2013.Just amazing upon entering the hotel. Great entertainment and wonderfull cocktail bars. Ask for a dirty banana and you will get a cocktail you have never tasted before with banana. The restaurants were wonderfull. Breakfast .You have a chef just making omelettes and you can choose exactly what you want in it .They will cook it under your nose .a,to to choose from too.French toast , maple syrup eggs cooked anyway you like . Fish dishes breakfast !! Alot of fresh fruit .This hotel know how to look after you. There is also a burger bar just for the kids ,where they make hot dogs and French fries. Buffet selection the best I have ever experienced in truth. A la carte Chinese is a must there. I would go back to this hotel for Christmas I loved it there so much. You will not be dissappointed here !!!!!

Room Tip: Ask for a room overlooking Montego Bay in the tower block. You want. Good location .i was on the 10...
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  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank 334David334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 June 2014

This hotel is fab! Made all the more better by being all inclusive :)
The only things i have to have a wee nag about is the pool - some days it hadn't been cleaned properly. Also the entertainment staff seem awful quiet. They don't really introduce themselves that well and tend to stick to families they know well - sort of "cliquey"
If you want to go out clubbing and see the town then this hotel is not for you. Although it does have a shuttle bus too and from Margherita Ville, the night life in the hotel isn't all that exciting.

Room Tip: Watch out when there is a rain storm - windows tend to leak - use plenty of towels!
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  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lmuir93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunscape Splash Montego Bay

Property: Sunscape Splash Montego Bay
Address: Montego Freeport Peninsula, Montego Bay, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Montego Bay
#14 Top resorts Hotel in Montego Bay
#15 On the Beach Hotel in Montego Bay
#15 Luxury Hotel in Montego Bay
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Sunscape Splash Montego Bay 4*
Number of rooms: 306
Official Description (provided by the hotel):
Consists of two 10-story Sunrise and Sunset Towers. ... more   less 
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Also Known As:
Sunset Beach Resort Jamaica
Sunset Beach Jamaica
Sunset Beach Montego Bay
Sunset Beach Resort Spa Montego Bay
Beach Resort Sunset
Sunset Beach Resort And Spa Jamaica
Sunset Beach Resort Montego Bay Jamaica
Sunset Beach Resort Spa Jamaica
Montego Bay Sunset Beach Resort

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