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“Great value vacation”
4 of 5 bubbles Review of Sandals Inn

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Sandals Inn
Ranked #14 of 61 Hotels in Montego Bay
Certificate of Excellence
Minnesota
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Great value vacation”
Reviewed 22 February 2010

If you focus more on the Sandals commercials and brochures you would not like any of the Sandals resorts...because they are not as advertised. Staying at the Sandals Inn Carlyle was wonderful. The staff were very personable and accommodated anything that you needed. Our room and the grounds were always kept clean. Being able to go to the other resorts was great. They had shuttles that were always on time and ran on the hour. You were able to eat at any of the restaraunts. Some needed reservations but if you are like us flying by the seat of your pants..eating whenever you felt like it the best jerk chicken was at the Carlyle. The other best food was at the Royal. We ate buffet breakfast (awesome), rib eye steaks w/onion rings at the Crickets Pub (superb) and NY steak/pork chops at the Legecy (yumm). Crazy Ray was fun and exciting to be around. The best bartender was Richard so friendly and makes tasty drinks. The beach is across the street which is used by the locals. There were some noise..car alarms in such but nothing to worry about. Do take a walk down the hip strip during the day to go shopping but stay away from the craft market (you will never get out of there). The Sandals Montego Bay had the best beach if that is where you wanted to be but the best spot was going to the Royal and taking the boat to the island. Very low key and you still get to be by the ocean, eat and drink at the swim up bar. Sandals says tips are included but that is not true. So if you like your service don't be afraid to show your appreciation ($$$) to the people that take care of you.

  • Stayed February 2010, travelled as a couple
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Helpful?
3 Thank SunLovers0216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
De Pere, WI
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 February 2010

We returned to Sandals Carlyle Inn recently, this time accompanied by our daughter & son-in-law. Once again we enjoyed the serenity and comfort of the Inn not to mention the hotel improvements made over the year. The entire staff are amazing. Cheryl & Lisa in management ,Crazy Ray the playmaker, Andrew from the restaurant, Paul the butler and, of course, the great bartenders, make your enjoyment their priority. The maid service and complimentary room service also were beyond expectations. A huge plus to this resort is the free shuttle service to visit Sandals Montego Bay & Sandals Royal Jamaican. All the dinings were fantastic......too bad we couldn't have fit them all in. As well as all of the watersports offered such as diving (we did 6 great dives), water-skiing, snorkeling, sailing, etc. We have recommended this resort to others since our first visit and will continue to do so. Thanks again for a great vacation!

  • Stayed February 2010, travelled with family
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Helpful?
2 Thank joedebDePere_WI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grove City, Ohio
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 February 2010

This was the best holiday trip of our lives. We spent 3 weeks at the Carlyle this year and have scheduled 3 more weeks next January, and guaranteed we'll be there for 3 more weeks in 2012. We are yearly visitors to in Carlyle and each year gets better than the previous. The staff is utterly amazing, and the upgrades to the hotel are wonderful. The management, Cheryl,Lisa and Doreen are simply wonderful. They do a great job of asking for suggestions and listening to what the guests have to say. They have done a top notch job of taking it all in and making wonderful improvements to our home away from home. This was our 3rd year at the Carlyle and it means so much to us to see them taking such good care of our home. Well done ladies! Christy and I were married on the beach at the Carlyle on Feb. 6th-Robert Nesta Marley's Birthday!(you may know him as BOB). As "Couple of the Year" we can say eveyone at the Inn made our day more special than we imagined. It exceeded all of our expectations. And for that we thankyou from the bottom of our hearts. Special thanks to Cheryl,Lisa,Oscar,Rashane and especially the lovely Alicia who coordinated the affair. They are completly professional and caring through it all. They certainly take any worry out of such an important and special day. All you have to do is show up and everything is taken care of. The entire staff takes absolute care of all of us lucky enough to spend time at the Carlyle. They will go to any length to make sure your every wish comes true and every request is fullfilled. No task is too big for the staff. You will be treated like royalty, even better you'll be treated like family. As well as the staff, we've met friends from across the globe and we all return each winter for an amazing reunion. We stay in touch with one another all year round just waiting until our time together on our litttle island. We love all of you!(you know who you are):-}
Back to the Inn. The upgraded 3rd floor is absolutely beautiful. The 2nd floor is scheduled to be completed by 2011. The nighttime atmosphere at the Inn is quaint and personal. At a 52 room resort you really get to know people and appreciate the time you share. The food at the Carlyle is 1st class all the way. Make sure to book a dinner at the Carlyle restaurant early as it books quickly. Andrew will take care of the rest. Plus you have the other 2 Sandals properties in MoBay to enjoy. We usually spend our days at Sandals Montego Bay for the beach, but spend every night at the Carlyle. We think with some upcoming improvements the Carlyle will soon have the best beach of the 3 properties. As for the people who say don't go to the beach at the Inn because it is public and there are all those scary Locals there all the time, I say rubbish. Take it from someone who frequents that beach and enjoys walking the "Hip-Strip", get out there and see the town and meet the locals THERE IS NOTHING TO FEAR. They are some of the nicest most genuine people you'll ever meet. But you have to leave the resorts to meet them. If you never leave the resorts your not really experiencing Jamaica are you? Take some of the tours offered by Island Routes either through the hotel(where Dalton the tour guide is awesome) We've done his Negril Tour each of our 3 years or arrange a private excursion with a private driver for a little more intamacy. But get out there and see the island, you'll be sorry you didn't. Besides who wants to lay at the pool ALL day. Jamaica is beautiful, from the land to the people, do yourself a favor and don't listen to the people who say "Don't leave your hotel, it's not safe" Get out there and explore all the beauty Jamaica has to offer. You'll be happy you did.

  • Stayed January 2010, travelled as a couple
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Helpful?
5 Thank CoupleOfTheYear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iowa
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 February 2010

The staff at the Carlyle were always accommodating. We got to know them personally and enjoyed them tremendously! The rooms were clean and the beds were very comfortable. The night life was a lot of fun! I missed the Carlyle from the very minute we left.

  • Stayed January 2010, travelled as a couple
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Helpful?
2 Thank IowaNick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrisburg
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 February 2010

If you like a property that is smaller then the large resorts but still a a great palce to stay, then the Inn is for you. The property is very charming and the staff really make your stay memorable. From the moment you arrive, to the moment you leave you truly get treated well. You get a complete private explanation of the property once you arrive unlike the other were there maybe 20 or more people. The room service was wonderful as was the house keeping staff that made your room and turned down your bed every day and night. The third floor is totally remodeled so those rooms have much more to offer.but i am told the rest of hotel will be remodeled too. If you are not a good solid sleeper the the street noise and music may bother you depending where your room is located but we personally like the sounds but i was told you hear noise at the other properties too, they just come from the guests. Also there really is not much of a beach there but swimming and hot tub no problem. If you want to go off property every half hour a shuttle comes and picks you up to take you to any of the sandals properties on Mobay. This is great because you can experience everything at those places and feel like your returning home at night at the INN. Donovan is by far the best bell hop I have ever met. He is constanly making sure that you are happy and checking if you need anything. Dont hesitate to ask him, the answer is always Ya mon no problem!!! All of the staff at the Inn work crazy hours and truly love the guests. Crazy Ray DOES a little bit of everything, his A game is always on.. We loved the Inn and highly recommend it but it is not for everyone.

  • Stayed February 2010, travelled as a couple
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Helpful?
3 Thank nbswissdude65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England UK
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 February 2010

Our third trip to the Inn which is fastly becoming our winter home.Paula & I with all of the very good friends we have met here in recent years had the time of our lives---literally.
The hotel staff headed by Miss Cheryl Brown are an examble to everyone on how to make their guests stay just that little bit more special.With a fantastic wedding thrown in with our very good friends---Fran & Christy it just made it the magical experience with some very fond moments to remember forever.A big thank you to all of our old and new friends---the list is getting bigger ever year---thats what happens at this hotel. Hey are you ready for this----Dave & Paula will be back same time next year to get this party started----I gotta a feeling-(you guys all know the song).

  • Stayed January 2010, travelled as a couple
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Helpful?
1 Thank okdavon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 February 2010

This was my third time to the Sandals Resorts in Jamaica. I have stayed at MoBay once and the Sandals Carlyle Inn twice. I personally love the Inn. It is the smallest of all the resorts but it has the most heart. Not only do you get to know everyone by name there, they also get to know you! The staff at the Carlyle will do whatever they can to make your stay a memorable one. They did an upgrade to the resort this year and I think the improvements are wonderful. The first year I was at the Inn the car alarms and noise seemed a bit much, but the following year at MoBay the airplanes taking off was much worse. This year at the Inn I did not hear much noise at all, it was very relaxing. My husband and I count the days to our next vacation at Sandals Carlyle. It is truly the most relaxing and most enjoyable vacation one can ask for.

  • Stayed February 2010, travelled as a couple
    • Value
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Helpful?
1 Thank momstheword42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandals Inn

Property: Sandals Inn
Address: Kent Avenue, Montego Bay 00000, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Montego Bay
#9 Family Hotel in Montego Bay
#11 Top resorts Hotel in Montego Bay
#12 Spa Hotel in Montego Bay
#14 Luxury Hotel in Montego Bay
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Sandals Inn 4.5*
Number of rooms: 52
Official Description (provided by the hotel):
•A romantic, intimate atmosphere with personalized service.•The real Jamaican experience; Jamaican smiles and attentive service to make you feel at home instantly.•Small in size yet big on charm and large in value.•Close proximity to Montego Bay 'Hip Strip', where you will find duty free shopping, restaurants, bars and clubs.•24 hour room service for all room levels.•Butler service available for our newly renovated, top category room, the Carlyle Club Ocean View Penthouse.•Complimentary shuttle bus to Sandals Royal Caribbean and Sandals Montego Bay “Stay at one play at three”, where you can enjoy eighteen dining experiences.•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row.•Voted “Caribbean's Leading Hotel Brand” 18 years in a row. ... more   less 
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Also Known As:
Sandals Carlyle Hotel Montego Bay
Sandals Hotel Montego Bay
Sandals Inn Jamaica
Sandals Jamaica
Sandals Montego Bay
Sandals Inn Montego Bay

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