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The Wexford Hotel
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Reviews (228)
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112 - 117 of 228 reviews
Reviewed 14 October 2013

Really, the staff was very good and helpful; the breakfast is good, but simply there are other places on the same 'Hip Strip" (Gloucester Avenue) that offer more for the less money.

The rooms on upper floors offer great views, but the whole place feels gloomy and outdated. It was our first choice offered after we needed place to stay near the MoBay airport, but very next morning found way better value for the money nearby...

  • Stayed: September 2013, travelled as a couple
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1  Thank wrl_travlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2013

The hotel has improved somewhat since my last trip a few years ago but it still isn't great. They had lost my reservation when I tried to check in and when I produced proof of the reservation I received a half hearted apology. Check in was long but the staff was somewhat pleasant. My room was on the third floor and they did warn me that the elevator was not working and that it would be a hike. Should have listened - it was three long and steep flights. So don't stay above the rirst or second floor until the elevator is fixed.

The room is basic but okay. About what you would expect for the price paid. The towels were however disappointingly thin and scratchy.

A full breakfast is included in the room rate. Breakfast started about 15 minutes late. At least staff were pleasant. The buffet is adequate. Not the best Jamaican breakfast that I've had but it was adequate especially since it was included in the room rate.

I did not use the pool but it looked clean and appealing when I took a quick look.

Bottom line - you get what you pay for. Neither great nor horrible. It is centrally located and you can easily walk or get public transportation to other places in Montego Bay.

Room Tip: No higher than 2nd floor in the main building until the elevator is fixed. Unless you want a workout that is.
  • Stayed: August 2013, travelled on business
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1  Thank Jamaicanyardie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2013

My friends and I stayed here 1 night prior to our main destination, which was Negrille. What made my time here pleasant was the friendliness of the hotel staff. From the time they picked my friend and I up from the airport to the time we had to leave they were very attentive and made sure we felt at home. Keep up the good work Olive, Claude and Paulette. Now outside of that, the room was clean and air conditioned but I strongly suggest they work on their water system before it backs up and the REALLY need to get that elevator fixed RUSH RUSH!!!!! Tugging luggage up and down the stairs is not a good thing. And they must do some major renovations inside/outside of the hotel.

  • Stayed: August 2013, travelled with friends
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1  Thank eleassear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2013

This was a layover stop for us to wait for other girlfriends to arrive before heading to Negril . The only pros of this hotel was that the staff was friendly, and that the rooms were clean and air conditioned. I read other reviews regarding the free shuttle from the airport. I tried to confirm 72 hours prior but the hotel doesn't have a 800 number, and everyone does not have international phone service. Upon arrival you can see the hotel in much need of paint. We stayed on the third floor and the elevator was still out of order. A long haul with luggage. The bathroom was old, shabby, and in need of new pipes. Every time you got in the shower the sink & toilet started making a bubbling sound. (It is going to back up soon). The inside like the outside needs a paint job badly. The complimentary breakfast was the worst I ever had, and it was like pulling teeth to get a second cup of coffee.
I don't think I would stay there again.

  • Stayed: August 2013, travelled with friends
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2  Thank Anita J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2013

I spent 2 nights at the Wexford and I have to say the staff is awesome. Nicole was so helpful and she has a smile of gold. The bartender was great also, he kept the drinks coming and the music jumping. He was a great host. The rooms were average. The bathrooms were fine, and they are roomy. If I had to stay here again, I would because of the hospitality. Who needs a lavish room when you spend less that 5 hours in there. The only thing was the elevator was not working, but I had read the reviews before I went so I knew about that. The breakfast/lunch was included with our room and the buffet was awesome. It really hit the spot.

Room Tip: The rooms in the rear are the newer rooms and are near the small pool.
  • Stayed: July 2013, travelled with friends
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Thank kenneygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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