Decided to take a quick trip home with my sister . Booked two days before actual travel date. Normally I would stay with family or at our favourite spot Vista De Bahia but they were totally booked at both their B&B. I decided to go with the facility seen that is was right across the street from its name sake beach and price was cheap. Got to the facility the clerk at the front desk was very unfriendly, poor customer service. During check in was told I had to pay an energy usage fee, this was not disclosed when I booked. Had to wait about 30 minutes in the lobby while another person went to 'check on the room'. Finally got to my room was very disappointed. The sheets on the bed were very old, outdated and look very unclean, the pillows were so flat and deflated could not tell they were pillows. Would rather have white towels and wash rag, rather than off white. Was told Wifi in room, no such thing. Was told air conditioned room, bring your own fan please. Was informed after the fact that I could not have guest in my room, my brother-in-law was questioned as to how is it that I already have guest and I just just arrived. There were rodents running outside my window. After a call to switch hotel was told I would have to PAY for one night but I could not STAY the night. I have family in and around MoBay and easily found lodging. Spent the night with family and checked in at The Wexford Montego Bay the next evening. Not the best due to ongoing renovations, but the customer service was excellent from the Front Desk staff to the grounds keeper. Enjoyed my stay here.
- Official Description (provided by the hotel):
- Doctors Cave Beach Hotel is centrally located on Gloucester Avenue, locally referred to as the "Hip Strip" because this is where you will find many of the shops, restaurants, beaches and nightlife that Montego Bay has to offer. The hotel is moderately priced and offers clean rooms, friendly staff and all the conveniences of a full service hotel, such as a pool, Jacuzzi and a small fitness room. ... more less
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- Also Known As:
- Hotel Doctors Cave Beach
- Doctors Cave Beach Montego Bay