It was just our luck that we had to end our vacation at this resort. We were supposed to fly back home on Friday February 8th. Unfortuately Eastern U.S was hit with a snow storm and caused a massive delay to all flights out. West Jet had to find accomodations for over 100 couples and families and this was the hotel that they shipped us off to at 1;00 a.m. The place upon first appearance looks like a quaint, moderate hotel.The front desk staff are very well organized and pleasant. We were assigned to a 3rd floor room. It was deemed a suite, this was because it had a counter with a coleman like stove, a bar sink and a small undercounter fridge sitting in the middle of the room. We entered the room to find the TV audio on full blast on the only TV station available. The room had air conditioning but the noise of the unit was so loud we had to turn it off. The room was really dated, the king size bed had one sheet on it that covered half the matress, the bathroom had only one light bulb out of three working, which was probably a good thing, because every time we turned on the lights the coachroaches scurried to find a secure dark space. The wall over our bed had two geico's running above it, needless to say, I wanted my husband to try and find us other accomodations that night so we didn't have to stay at this hell hole. As it was really late, he convinced me to drink a few beers and we slept on the lounge chairs beside the little pool they had. I snapped a bunch of pictures to share with my family and friends once we got home to show them what we had to endure. the funny thing is the pictures of the place didn't look that bad. So my advice is don't be fooled by the website pictures as they are almost the same pictures I took of the place and it doesn't look that bad on the web, but it's not the reality. If you are on a budget stay at the Sunset All inclusive, it is a much better choice. I would give this place a 1/2 star rating.
- Official Description (provided by the hotel):
- Relax Resort is known as "Montego Bay Best Kept Secret" it is the right choice for visitors who are searching for a combination of charm, peace and quietness, and a convenient place for both pleasure and business trips. It is a small, comfortable hotel, situated in Montego Bay. The Relax Resort managers and staff offer an attentive, personalized service and are always available to offer any help to their guests. The hotel is arranged on three floors, without a lift. On the ground floor we have rooms suited for single and families, there is a comfortable open bar where you can sit and drink, eat or just relax while taking in the view. In each room there is also a splendid private balcony where you can get the view of the airport tower and strip, and where you can also relax and emerge yourself from morning on wards in the atmosphere of our botanical garden settings. The rooms are arranged on first, second and third floors with categories ranging from superior, studio, 1 & 2 bedroom apartments. Breakfast and dinner is served in the restaurant or open bar area on the ground floor, and also outside on our little patio at your convenience. The hotel provides free Wi-Fi service in the lobby area but in the rooms at a surcharge. ... more less
- Reservation Options:
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- Also Known As:
- Relax Resort Montego Bay
- Relax Hotel Montego Bay