This hotel could be the number 1 destination in Jamaica, however, that wont happen bcz of the owners. I stayed at this resort last December with some friends and it was really horrible there, i got an upgraded room which was ok, after I requested to see the room I originally booked, I said to myself, "I bet i wont like the room," the owner of the Hotel told me that I only come to his hotel to create problem in an aggressive tone. It was really rude and I thought he would have good customer service skills. They said meals are cook to order, yet they served me a rotten fish for dinner, it was the most disgusting thing I ever tasted and it has this nasty smell. There was this nice bartender guy, he told me the managers are the owners, and they are the one that told them to cook meals and store them in the refrigerator to save money, sometime for weeks it will be in the refrigerator, then they would heat it up in the microwave and serve it to guest like my fish. when he told me about this my stomach was sick. I don't even eat food that is left over in my own refrigerator, The Hotel is in a troublesome community and they don't have securities at days this is not a safe hotel, Yet they said they have 24hrs security. The only thing that is nice about this hotel are the staff and close proximity to the airport, the place is sort of clean but, I would never go back or recommend anyone to this hotel bcz of the owners.
- Official Description (provided by the hotel):
- Relax Resort is known as "Montego Bay Best Kept Secret" it is the right choice for visitors who are searching for a combination of charm, peace and quietness, and a convenient place for both pleasure and business trips. It is a small, comfortable hotel, situated in Montego Bay. The Relax Resort managers and staff offer an attentive, personalized service and are always available to offer any help to their guests. The hotel is arranged on three floors, without a lift. On the ground floor we have rooms suited for single and families, there is a comfortable open bar where you can sit and drink, eat or just relax while taking in the view. In each room there is also a splendid private balcony where you can get the view of the airport tower, ocean and strip, and where you can also relax and emerge yourself from morning on wards in the atmosphere of our botanical garden settings. The rooms are arranged on first, second and third floors with categories ranging from superior, studio, 1 & 2 bedroom apartments. All rooms are with free breakfast and is served in the restaurant or open bar area on the ground floor,other meals are provided at the restaurant and also outside on our little patio at your convenience. The hotel provides free Wi-Fi service on the property and free beach access and transportation to the hip strip where Montego Bay famous beach the Doctors Cave is located. ... more less
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- Also Known As:
- Relax Resort Montego Bay
- Relax Hotel Montego Bay