My wife and I were at Secrets St. James in March of 2012. It was our first time to Jamaica. Secrets St. James was absolutely astonishing. The premise was impeccable, the service was first class, and the staff was courteous and friendly. We had one little issue in the lounge whereby a certain bottle of liquor was empty for a few days. One evening during dinner, Mr. Vinod Bajaj approached us and asked us how our stay was as he was the mangager of services/food and beverages etc. I explained to Mr. Bajaj the minor issue I had. Mr. Bajaj advised that he would rectify the problem at hand immediately. Upon our return to our room there was a bottle of the liquor and mix and chocolates for us. I was amazed at the promptness of Mr. Bajaj hospitality. And for the rest of our stay the lounge was always stocked from this point on. Mr. Vinod Bajaj's professionalism mad our trip even more memorable. We were lucky that he happened be there at the time. Thank you so much. We loved it so much that we are going back there again in October 2012. Let the good times begin.
Mak and Dolly Sandhu
Richmond BC Canada
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- Also Known As:
- Secrets St James Hotel Montego Bay