My wife and I stayed at St. James from Jan 10 -17. This was our 9th visit to a Secrets resort but our first time at St. James. Check in was smooth and we were in our room with our luggage within minutes. There was no sales pitch, as mentioned by other reviewers. The property is beautiful and rooms are clean and comfortable – the bed and pillow, extremely so.
There are very good food options for breakfast and lunch with plenty of choice. I did find the a-la-carte restaurants a little disappointing and several guests mentioned, it would be nice to have a themed buffet option available in the evening, though the “no reservation” system at all Secrets resorts is always a bonus The Teppanyaki table at Himitsu was our favourite evening meal. Our chef, Marlon, was tremendously entertaining and the stir fry was delicious. The lunch time Jerk chicken cart is also a must!
Bar and beach service is good and there is rarely a wait for a drink. Both, Marvin and Alandro in the lobby bars were great fun in the evening and showed us some good magic tricks and puzzles, to keep us entertained. Tanesha, on beach service, was very nice and kept up a steady steam of liquid refreshment to keep us hydrated in the hot sun!
The staff at Secrets resorts are one of the reasons we keep returning, as we find their service and attitude is second to none. I would like to mention a few more who contributed to making this stay so enjoyable...
Oraldo at The World Cafe was a real star and tremendous fun, with his repartee and many songs, while giving excellent service – “for real”!
Lorenzo, also at the breakfast buffet was a real gentleman and attentive server.
Clinton, our waiter at Bordeaux, also impressed us with the quality of his service.
One special feature of Secrets resorts, which we particularly enjoy, is the daily yoga practice, guided by a professional guest instructor. St. James/Wild Orchid was no exception, with Tara from Alberta, Canada, who was absolutely terrific - a fantastic way to start the day! I also really enjoyed the Jamaican cooking class, which was given by Xavien and followed with a fun Jamaican patois lesson from Bon Jovi.
Although we stayed at St. James, there seems to be no real difference from Wild Orchid, other than SJ is further from the restaurants and evening entertainment - they essentially seem to operate as one hotel, sharing the restaurants and beach. Our only real criticism is that Wi-Fi is not included, without paying extra, which would seem to be a major oversight, as it is included at other Secrets resorts. Regardless, we look forward to returning soon.
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- Also Known As:
- Secrets St James Hotel Montego Bay