We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Secrets St James - Amazing”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Secrets St. James Montego Bay
Ranked #11 of 63 Hotels in Montego Bay
Certificate of Excellence
GreenLeadersPlatinum level
Waco, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Secrets St James - Amazing”
Reviewed 12 April 2014

A week at this all inclusive resort is unbelievable. From the array of wonderful restaurants for fine dining, to the Jerk Chicken from the cart pool side, to morning yoga by the ocean and early morning mimosa walks. Add some night life, and on site sailing and adventures and the hospitality, makes you sad to leave.

Room Tip: Rooms on the beach side to watch the sun rise and fall.
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wacowinelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

6,393 reviews from our community

Traveller rating
    4,234
    1,383
    504
    150
    122
See reviews for
414
4,419
140
171
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2,389)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dalton, Ohio
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 April 2014

We stayed 3/29-4/3/14. We were impressed by the immediate shuttle ride from the airport to the resort. The resort was beautifully kept and the beaches were immaculate. Weather and sunsets were fantastic!! Everyone was super friendly including Therese,(Apple concierge) the pool staff (Alvin, Harry, Marlando, and Leo).They made our stay awesome! Good variety of dinner choices. .. Would definitely recommend Wild Orchid Resort.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank smcf314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quebec City, Canada
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 11 April 2014

It was my third time to the Secrets St-James. (March 7th to 21st 2014) Again, it was unique. We went to many Secrets resorts in Mexico, Dominican Republic and Jamaica and Secrets St-James is the best.

We want to thank Mr. Ramirez and his team for the warm "welcome home" in the Preferred Club. A special thank to Nickeisha Powell for her smile and cheerfulness during our breakfasts.

The best restaurant was again the French but our heart was with the Italian. A very very special thank to Fabian and the manager of the Italian restaurant (sorry we forgot her name). If you will go there, don't forget to say a warm hello to Fabian, he is a dedicated employee and really guest oriented. In few words, Fabian is the best!!!

Also, the butler team (Michael, Refinesha, Dalton and Petronia) treat us like princes and princesses.

We will do the maximum to get back "home" again this summer...

Sylvie and Jean

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JLSB_2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 April 2014

This is our 2nd stay at a Secrets resort. We were surprised with a preferred suite for our 10 year anniversary. The ocean was beautiful and we fed the fish every morning. The room was clean. The food was decent. The pool and bars were great. We loved Candy, Fresh Prince, and Blue at the pool. The entertainment was ok compared to the Mexico resort, but we still enjoyed it. We liked the jerk chicken cart everyday. If wishing to dine inside the French restaraunt, make sure the man has closed toe shoes or u could wait a bit. We did a Cattamaran excursion to snorkel and Margaritaville and it was great!
The people were so nice! My husband and I keep wanting to say Ya Man! I would recmend this resort.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AllisonMak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWO_STJconcierge, Manager at Secrets St. James Montego Bay, responded to this review, 16 April 2014
Dear Valued Guest:

Thank you for having given us the opportunity to be of service to you and yours. It is pleasing to note that you did enjoy our resort very much and would recommend us to others. This truly means much to us and we look forward to welcoming you back as well.

Your feedback about our resort is much appreciated and has been noted for reference by our management team for future enhancements. I deduced from your comment about our food and entertainment that both could have been better. In light of that, we will continue to focus our efforts to making noteworthy improvements to these areas.

Thanks again for sharing your feedback with us.

Best Regards,
Christina Smith
eConcierge Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gaithersburg, Maryland
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 April 2014

We just returned from 5 days at Secrets. We had a great and relaxing time. Our room, which faced the ocean, was immaculately clean. We did find the room to be dark and wished it had better lighting. The staff was friendly and eager to make us feel comfortable. We were celebrating a wedding anniversary and took advantage of the Champagne breakfast on our balcony. We had most breakfasts on the balcony provided by room service. There's nothing like having it served and eating outside, while facing the ocean. We ate at the World Café once and the breakfast was good, but no view!
We are seasoned travelers and enjoy fine dining. Our favorite restaurant was the Sea Grille and we ate there several times. Some of the food at other restaurants was disappointing. The Italian restaurant could use a new chef and the service was very slow the night we were there. The atmosphere at the French restaurant in the evening was spectacular and the food was good. The property is beautiful, the grounds are abundant with flowers and there are great views We were situated near the preferred section and had the use of their pool, which was quieter, although we spent most of our time at the beach. We would definitely return to Secrets St. James. The fact that it was a three hour direct flight greatly impacted the choice of our trip to Montego Bay.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Fordcliff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWO_STJconcierge, Manager at Secrets St. James Montego Bay, responded to this review, 16 April 2014
Dear Valued Guest:

Thank you for having selected our resort for your anniversary celebration. We do value the clarity of your review very much as it does give us the opportunity to implement changes to further satisfy our guests. It does show form the areas highlighted that you were able to enjoy much of what we had to offer you and I am pleased that you were satisfied overall. It would have been more ideal if the experience at our Italian restaurant was in keeping with our intentions. Nevertheless, I am happy that you enjoyed our other restaurants and have expressed your desire to return to our resort.

Thanks again for having visited and for taking the time to share your review.

Best Regards,
Christina Smith
eConcierge Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 April 2014

This was the best vacation ever the people are so nice and know how to treat there guest. Every morning starts with the best breakfast ever all the food is fresh and taste great, we had the honor of the best people like ORALDO MULLINGS, DENECA AND the rest of the staff serving us, they are all so nice they treat you like kings and queens. ORALDO MULLINGS has the best voice I heard live ever he sang a song to my girl with all his heart, thanks man we really enjoyed that. Then this hotel has many things to do there, you wont be bored for a second the pools are a lot of fun and the beach is so clean, the water is amazing. All the restaurants are amazing I could not believe how good the food and the service was. At night you have live music nice shows, beautiful bars, nice game room and much more I cant wait to go back ya mon :-)

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank michael y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWO_STJconcierge, Manager at Secrets St. James Montego Bay, responded to this review, 16 April 2014
Dear Valued Guest:

I am very pleased to read that your stay at our resort has been your best vacation to date. Our team really does put much effort in to ensure that our guests are happy and comfortable so your review serves as motivation to us. Oraldo is truly one of our exceptional team members and I am happy that you also experienced his serenade and outstanding service during your stay. Thank you also for highlighting your love for our food provided especially at breakfast; we are especially pleased by this.

We appreciate your review very much and hope that you will make our resort your Home away from home.

Best Regards,
Christina Smith
eConcierge Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 April 2014

The people at this resort make the experience. Great service and great hearts. I've never been to a place where the people were so friendly and outgoing, i will be back again without a doubt. Great food as well.
Cheers
D

Room Tip: Go presidential suite, ask for Petrona as your Butler. You won't go wrong.
See more room tips
  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Beats0072014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWO_STJconcierge, Manager at Secrets St. James Montego Bay, responded to this review, 16 April 2014
Dear Valued Guest:

It was definitely a pleasure for us to host you at our lovely resort. Our team is continuously motivated to offer our guests nothing but excellent service so I am happy that you experienced this first-hand. I am particularly happy that you enjoyed that comfort of our presidential suite and the services of Petrona. Your recommendation of her and our preferred club is greatly appreciated and has been noted by our team.

Thank you for taking the time to share your review and I do hope that you will visit us again.

Best Regards,
Christina Smith
eConcierge Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Montego Bay
0.1 mi away
Secrets Wild Orchid Montego Bay
12.4 mi away
Iberostar Grand Hotel Rose Hall
0.4 mi away
Sunscape Splash Montego Bay
Sunscape Splash Montego Bay
#19 of 63 in Montego Bay
6,533 reviews
Show Prices
Show Prices
Show Prices
13.3 mi away
Grand Palladium Jamaica Resort & Spa
6.2 mi away
Sandals Royal Caribbean Resort and Private Island
7.4 mi away
Holiday Inn Resort Montego Bay
Show Prices
Show Prices
Show Prices

Been to Secrets St. James Montego Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Secrets St. James Montego Bay

Property: Secrets St. James Montego Bay
Address: Lot A59, Freeport, Montego Bay, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#4 Business Hotel in Montego Bay
#9 Spa Hotel in Montego Bay
#9 Romantic Hotel in Montego Bay
#10 On the Beach Hotel in Montego Bay
#10 Top resorts Hotel in Montego Bay
#11 Family Hotel in Montego Bay
#11 Luxury Hotel in Montego Bay
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Secrets St. James Montego Bay 5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelbag, Expedia, Holiday Gems, 5viajes2012 S.L., Odigeo, Hotels.com, Ebookers, TripOnline SA, Evoline ltd, Cancelon and getaroom.com so you can book your Secrets St. James Montego Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets St James Hotel Montego Bay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing