First of all, everyone in our group had a fantastic time. The food was amazing, most especially the breakfast buffet. We never had a meal we didn't like. The bell boys, check in staff and entertainment staff seemed to really enjoy their jobs and were exceptionally nice. The grounds were immaculate. They were very well kept and lush. Barrels of water stationed along the paths are a very nice touch. The resort is very nice.
Now on to the downside. I don't know what happened but we went with another couple celebrating their anniversary. Somehow, they got rose petals for their last night and we didn't. Also, I wouldn't say our room was exceptionally clean. I saw a number of hairs in our room upon first entering. One in the bath tub, some around sink, a few on the floor. Don't know if the maid was shedding or floor wasn't swept. Definitely weren't ours, though. Didn't tell husband or he would have been grossed out. Furthermore, there was a serious lack of wait staff around pool, breakfast and lunch buffet, beach, and bar at night. Took us forever to get drinks at beach. And the poor waitress that waited on us acted like she would have preferred to be anywhere other than there waiting on us. Couple of times for lunch and breakfast we didn't have silverware and it took some searching to find someone to get us some. Forget trying to order a drink at the night time bar. As one gentleman said to me, it is hard to get drunk around here. Will say busboys did excellent job keeping water filled and plates cleared.
As for entertainment, I fear we were greatly misled. We picked this resort based on their advertising that they had Vegas style shows in an amphitheater type location. Never once did we see any show advertised except Thor the movie on a big screen at the Coffee shop area. As for the 3 guy boy band that did play one night, yikes! Furthermore, don't be fooled by the night club. It reeks of mildew as does the casino and both are not to be taken seriously. Band stops playing at 10:30pm, be warned. I can't help but think that Secrets had tons advertised on their website for things to do like Eurobungee but once we got there I didn't see or hear one iota about it.
For people looking for a nice expanse of beach, don't come here. Although beautiful, actual beach is quite small and so seating is pretty crammed together.
All this being said, it is a newer resort so everything is nice and new. With a few tweaks, Secrets would definitely be amazing.
*Had some sort of alarm clock in room, never did quite figure out how to use it.
* Daily list of activities was very helpful.
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- Also Known As:
- Secrets St James Hotel Montego Bay