After reading almost all the reviews on Trip Advisor & Facebook, we were a little worried to come to this resort. We decided on our way to the resort that we would have zero expectations. Please do not read the bad reviews. This place is fantastic!
My Husband & I stayed at SWO form Jan 9 to 16. We stayed on the preferred SWO, 3rd floor. The room looks exactly like the pictures. Our room was always clean & had no problems with the floor getting wet from the shower.
We ate all almost all the restaurants. Portofino, Bordeaux, Oceana, Himitsu, Seaside Grill & World Cafe. We had breakfast everyday at the World Cafe. They have a large selection, something for everyone.
Portofino - I love Italian food, so my expectations of Italian food in Jamaica wasn’t very good. We were very impressed. We had the Calamari for appetizer, Chicken parm & the Lamb for entrée. For desert the Tiramisu (very very good) & the Rocatta cake.
Bordeaux - Also very good & the french onion soup was fantastic.
Oceana- We at there 3 times. The mussels & scallops on the appetizer buffet are to die for. I have only had mussels a few times prior to this trip and didn’t enjoy them. I have never had mussels that tasted this good. We also ate the grey snapper & the surf & turf, which was also fantastic. Come back the next day for lunch and had the mussels again.
Hitmitsu - We ate at both the hibachi and the asian sit down. We had all the hot appetizers at the asian restaurant. They were all very very good & the shrimp pad thai for entree also fantastic. The hibachi was fun Ricardo was our chef, he was very entertaining.
We spent the mornings on WO preferred side. When the water is calm snorkeling is fantastic. We saw many fish including puffer fish. The preferred side is definitely more tame. If you looking to do more activities & party the SWO main pool is the place to be. As for the beach the water is perfectly clear but there are a lot of sharp shells and rocks on the beach & in the water. This didn’t bother us. I would definitely bring water shoes. If your into shell picking there are a lot of good finds on the beach.
A lot of people complained that the pools were not heated. Some are not. The Preferred swim out pool is not heated as well as the main WO activity pool, but the preferred main pool & WO swim up bar pool are heated. Once your in the non heated pool for a few minutes you get used to it.
We were able to enjoy a lot of the water sport activities. We went out on the kayak & hobby cat twice. We did the swim-out snorkel tour that is at 1:50 pm everyday. It was good, we even got to see a lion fish. This was all free. We also did the paid snorkel tour. It was awesome! It was just the two of us, the guide & the guy who drove the boat. They took 8 min out, right near Margaritaville. It was awesome, we were able to see so many different fish and a beautiful coral reef. It was only $35/each. Totally worth it!
On our last full day the weather wasn’t the greatest so we decided to venture off and do the zip lining with Chukka Tours. We really enjoyed it. If you are one to normally get bitten buy mosquitoes, I would recommend bring bug spray.
This also answers your questions about mosquitoes. Mosquitoes love me, I only received 3 bites while being on the resort. Which is really good for me.
A lot of people also complained about the check in service. We had no problem what so ever, but we did stay on the preferred side.
I had to think hard to think of a complaint. If you could even call these complaints. At breakfast sometimes it was hard to find ketchup. One day I was unable to get a towel at the WO main pool, I was told that I needed to get it on the preferred side. The beds were to soft.
There were so many other things that were fantastic & I could go on and on. All in all this is a fantastic resort & are planning on returning. I really think that some people just have ridiculous standards & like to complain.
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