My husband and I just returned from our 11 day wedding anniversary stay at the Preferred Club(PC) in SWO. We booked this location on the advice of our travel agent who had stayed at SWO just a few months ago (she is going back in May).
First let me start with the welcome and check-in (we arrived around 3:00PM). We were greeted at the front entrance of SWO by a person that took our bags to the PC. Upon our arrival, we were given cold towels to freshen up and cold drinks (Red Stripe for my husband and champagne for me). Our check-in included details on our anniversary champagne breakfast (in our room) and fresh flowers for our anniversary - WOW! We were immediately escorted to our room (4th floor facing the sunset on the ocean) and were given details on the available amenities including the motion sensors to turn on the lights at night, our privacy light (no door hangers here!) and dumb waiter to return dishes without being bothered. The room was spacious, gorgeously decorated, clean and best of all COLD. The bed was very comfortable and full of pillows. Our mini-bar was stocked daily with cold beers, water and sodas. The bathroom was open to the rest of the room, but there is a curtain that can be closed for privacy if you need it.
Second was the service. There wasn't a single day during our 11 day stay that someone (including the maintenance people) didn't stop to ask us if we were having a good time and if our stay was going well. Our service in the PC lounge was the best thanks to Brian. We had great drink service by the PC SWO pool by Danielle, Kerry Ann, Camailla and O'Brian. We always had fresh towels thanks to Desworth and great conversations with Carl (thanks for bringing us snorkeling before your shift!). Our room was immaculate thanks to Shermain! Finally, thanks to Hillary who brought our wonderful champagne breakfast on the morning of our anniversary and shared stories about her grandparents.
Third, was the food and drinks. We enjoyed breakfast most mornings at the World Cafe with mimosas, made to order omelets and fresh fruit. Make sure to try the "special coffee". We also had lunch and dinners at Oceana, El Patio (Italian and Mexican night), Blue Mountain and Portofino. Our dinner at Portofino was my favorite (thanks to the great food and our new friends Pat and Nick), but I can't leave out surf and turf night (Friday's) at the World Cafe. Drinks in the PC were generously poured and refilled in nice glasses with only top shelf (Grey Goose, Bombay Sapphire, etc). The red house wine was OK.
Finally, was the fun and entertainment. Anyone that says this resort doesn't have a night life must be sleeping! Most nights we enjoyed cocktails and dancing to great Jamaican music outside the piano bar, but you shouldn't miss the Silver Birds Steel Orchestra (Monday) inside the showtime theater. There was lots of daytime activities for those that choose to be more active (yoga, aquacise, dance classes and power walks). We also completed our diving certification at the resort with Blane (you are the best!). After the certification, we went diving with Shakat and he brought us to the Spanish anchor (a must see). We also were able to dive through coral to see lots of colorful fish and a lion fish. Finally, we were able to experience a blow fish up close and personal. Blane was able to get it to puff up so we could "pet" it - it was an amazing experience.
Sorry for the long review, but I wanted to make sure you got a flavor for the resort. Being there 11 days, we were able to see the resort "turn over" including a large corporate event that arrived on the last Wednesday of our stay. While there were more people in the World Cafe in the morning, we were always able to retreat to the PC for food and drinks (regardless of time of day). We have been to many 5-star resorts, but this is the best we have ever experienced!
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