We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Looking forward to my next trip to Secrets”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Secrets Wild Orchid Montego Bay
Ranked #10 of 63 Hotels in Montego Bay
Certificate of Excellence
GreenLeadersPlatinum level
Mississauga
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Looking forward to my next trip to Secrets”
Reviewed 18 March 2014

This was my second visit to Jamaica. Secrets, was amazing! The food and service 5 star, the rooms perfect. Always water in barrels where ever you walk. Fruits stands, pizza, chicken, food always available, no reservations needed at any restaurant. The bar scene was also excellent.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Barbaramississauga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWO_STJconcierge, Manager at Secrets Wild Orchid Montego Bay, responded to this review, 27 March 2014
Dear Valued Guest:

Thank you for taking the time to share your feedback with us. I am pleased to note that you enjoyed all that we had to offer particularly our food and the room which you were assigned. It was our pleasure to have provided you with our excellent service and I hope that you will visit us again.

Best Regards,
Christina Smith
eConcierge Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

6,699 reviews from our community

Traveller rating
    4,344
    1,500
    561
    191
    103
See reviews for
466
4,605
138
214
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2,441)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cardiff, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 March 2014

Stayed here for 10 days in Nov 12 on honeymoon and can say it was fantastic. We paiod the extra for the upgraded area and it was well worth it. The staff were all briliant and seemed to always be smiliing and singing, the food and bar were the bets I have had on an all inclusive. The bar had top spirits and beer not cheap stuff. The room was a good size with a hot tun and small jacuzzi. All in all I would love to go back and can highly recommend it.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mj7784
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWO_STJconcierge, Manager at Secrets Wild Orchid Montego Bay, responded to this review, 27 March 2014
Dear Valued Guest:

Thanks for having chosen our resort for your honeymoon celebration this past November. I am pleased to read that your time spent with us was a fantastic one. I am also especially happy about your comments regarding our food, the room features and the added value of having upgraded to the preferred club.

Thank you for taking the time to share your feedback with us and we look forward to welcoming you back.

Best Regards,
Christina Smith
eConcierge Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barrie, Canada
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 March 2014 via mobile

First, the good- I have never been to a resort where multiple staff members make such a point to learn and remember your name, such an excellent touch! Lobster night, fruit stand, excellent beach and pool areas, the Italian and Japanese restaurants and enjoyed the Hobie Cat all very much!

Some stand out staff members- Jov- it was nice playing cards with you on the beach and I'm sorry you had to leave before our game was done because your manager needed you, Leo, Tweety, Yvette and our breakfast singer with his accompanist were all fantastic!

The not so great- I have never been somewhere that spends so much time trying to upsell you. Between the wine list, spa visits, membership package, and romantic dinners it is just too much. Much too much.

We were a group of 6 and this proved quite challenging at mealtimes. Arranging for 2 tables to be pushed together was obviously very inconvenient for staff and we were often left waiting for a long time. Over an hour for the French restaurant, despite there being open tables and watching staff take apart a table already set for! Very large groups didn't appear to have this issue but I think Secrets caters to large corporations and their groups.

Also, staff request that you write a review on trip advisor and are given money if their names are mentioned. Perhaps not the most reliable method but I'm happy to comply.

But now for THE BEST- it's the view. I have never had pool, garden, ocean, AND mountain view all in one! Throw in the strolling saxophonist and it was one of the best sunsets I have ever seen.

This is a lovely resort that just needs to tone down their 'business aspect', I am after all, on vacation.

Stayed March 2014
Helpful?
12 Thank MickG99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurel, Maryland
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 March 2014

I enjoyed a week long vacation at Secrets Wild a Orchid. This was my second visit and definitely not my last. In pointing out some of the high points of my stay I am going to mention a number of staff members because for me the right staff is what separates an OK from an excellent resort. It is an excellent, experienced and well trained staff that keeps me coming back.

My favorite restaurant was the Bordeaux. - Staff members Fitzroy and Leo welcomed me each time I dined there. They remembered my name, my preferred wine and ensured I had a great table. The food was great! The pan seared salmon was excellent and kept me wanting more. The Fondue Normande which was melted camembert cheese with kirsh liquor topped with apple chutney and served with crispy baguette toast was delicious! I woke up the morning after I tried this wanting more. Never mind that I had to look good in my bathing suit the next day.

My favorite evening pass time was socializing at the Piano Bar. Shout out to Oneil- the best bartender at Secrets. He was personable (winning smile), professional, competent and quick. It had been a year since my last visit and when I walked in, he remembered my favorite cocktail! I have to acknowledge another sweet bartender, Denholm.

When I sat outside enjoying the nightly entertainment, Danita served as my cocktail waitress. She is excellent She was epitomized excellence in service. She was professional, personable & sensitive to the needs of guests. During my first visit I was having a very bad evening (personal issues - not the resort) She brought me tissues, a drink, and an encouraging word. I 'll never forget that.

There was lots of good entertainment but my actual favorite was Pace, the house band.

One of the coolest experiences I had during my most recent stay was being serenaded outside of my window by the sax player Damon Riley.

I'd like to acknowledge the folks that worked for AM resorts or maybe Unlimited Vacations - Kirk, the VIP host, Nordia Burte, a sales executive, and Sherry Ann, a concierge desk associate. There was another impressive staff member named Dwayne with braces. I don't know what his job is but it should be hospitality!

The Wild a Orchid preferred Club pool was my favorite spot for lounging. Avion did a great job keeping me hydrated there..

My room was excellent as I expected and thanks to Yvette from housekeeping, Oshane, the minibar attendant and Jeremy the bellman, I didn't want for anything.

Finally, I'd like to point out a great experience I had on my last day and couldn't believe I hadn't done it before. This is something I encourage everyone to do as soon as you can upon arrival. That is to go on the Nature Walk. That is a guided tour around the resort that focuses on the amazing fauna and flora on the property. Wow, I learned so much! I greatly appreciate how knowledgable our guide Elaine was. I'm looking forward to doing this again upon my return.

If you are looking for a great vacation experience you will not go wrong with Secrets a Wild Orchid.

Room Tip: Preferred Club!
See more room tips
  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 March 2014

Me and my partner stayed here in July last year and we had an amazing time! The room was clean, spacious and the breakfast in bed we received complimentary was a bonus.

The main pool area was busy but we like to socialise so it suited us perfect and they had various games/activities going on to keep everyone entertained we found the hermit crab racing hilarious. There are other pool areas if you want a quiter scene.

I have to say our favourite restaurant was Bordeaux, the Lobster & Steak was delicious and the seating area outside is so relaxing. Himitsu is a must the staff are really entertaining and my partner even got up to try the cooking himself. For a quick snack in the day the jerk chicken cart is really popular and tasty.

The staff throughout the resort were great and they are happy to help you at anytime always full of energy and you really get the impression that they enjoy their jobs at Secrets.
We would definitely stay at this resort again and recommend it to others. Our next stop is Secrets Silversands and Dreams Riviera so we really hope they live up to the standards of our experience at this resort.

  • Stayed July 2013, travelled as a couple
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank DubaiFlack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrie, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 March 2014

This was our second trip to Secrets because we've never been to a better resort. Not to be outdone, this time was even better! Staff is top notch, a big thanks to Bon Jovi, Leonard, Bruce and Happy Feet!! You guys go so far above and beyond to make everyone's stay memorable and enjoyable. Hope to see you guys next year!!
Food was terrific, rooms amazing, hotel staff attentive to every little detail. If you have the pleasure of staying at Wild Orchid preferred, you will meet CC, our concierge. She was amazing, and will make you feel at home immediately.
Entertainment is great, do not miss the steel drum band (name escapes me)!!! This is an award winning ensemble that will blow you away with their talent and energy!!!
See you guys next year!!!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Darren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 March 2014

I visited this place with my brother who had been to Jamaica before but on the other side of the island. Descending into Montego Bay as we dropped below the clouds, its a view as I picture heaven. Arriving at the resort greeted by friendly helpful bellhops was a breath of fresh air, they made a hectic time very relaxed and fun. That same theme echoed though out our first of many stays on this island. The entire entertainment crew by the pool was so much fun daily. Blue, Bon Jovi & Happy Feet and Sparks. The party can be as wild or as Chill as you like...Tell Melvin you know Ben from Pittsburgh and order a Coconut Rum & Pineapple Juice or a Dirty Banana! We will see you all soon!

Room Tip: Get a room with an upper balcony.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ben S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Montego Bay
0.1 mi away
Secrets St. James Montego Bay
Secrets St. James Montego Bay
#11 of 63 in Montego Bay
6,384 reviews
0.4 mi away
Sunscape Splash Montego Bay
Sunscape Splash Montego Bay
#19 of 63 in Montego Bay
6,530 reviews
13.2 mi away
Grand Palladium Jamaica Resort & Spa
Show Prices
Show Prices
Show Prices
12.5 mi away
Iberostar Grand Hotel Rose Hall
0.2 mi away
Breathless Montego Bay Resort & Spa
6.7 mi away
Zoetry Montego Bay Jamaica
Zoetry Montego Bay Jamaica
#18 of 63 in Montego Bay
159 reviews
Show Prices
Show Prices
Show Prices

Been to Secrets Wild Orchid Montego Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Secrets Wild Orchid Montego Bay

Property: Secrets Wild Orchid Montego Bay
Address: Lot 59A | Freeport, Montego Bay, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Business Hotel in Montego Bay
#8 Spa Hotel in Montego Bay
#8 Family Hotel in Montego Bay
#9 Top resorts Hotel in Montego Bay
#9 On the Beach Hotel in Montego Bay
#10 Luxury Hotel in Montego Bay
#11 Romantic Hotel in Montego Bay
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Secrets Wild Orchid Montego Bay 5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with TravelUp, Holiday Gems, Booking.com, Hotels.com, HotelQuickly, TripOnline SA, Evoline ltd, getaroom.com and Cancelon so you can book your Secrets Wild Orchid Montego Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Wild Orchid Montego Bay Hotel Montego Bay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing