We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best trip to Jamaica yet.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Secrets Wild Orchid Montego Bay
Ranked #10 of 63 Hotels in Montego Bay
Certificate of Excellence
GreenLeadersPlatinum level
Iowa
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Best trip to Jamaica yet.”
Reviewed 13 April 2014

Beautiful property. White sand beaches, lovely pools. Had room 2242 in Building 2, directly facing the ocean. Loved the varied evening dining experiences under the stars. Liked the French restaurant best of all--the lobster and steak combination was delicious--the beef portion too ample for me to finish, very very tender.The Italian was excellent also. Enjoyed the live music and dancing outside in the evenings. We were there Wed noon through Sunday afternoon, and never wanted to leave the property to go anywhere else. The grounds are beautifully maintained, beds comfy--only wished I'd brought my own pillow. The best aspect was the wonderful staff. Friendly, smiling, joking with the guests--delightful.

Stayed April 2014, travelled as a couple
Helpful?
2 Thank roxanneleighr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

6,638 reviews from our community

Traveller rating
    4,306
    1,487
    555
    189
    101
See reviews for
460
4,568
135
211
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2,417)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Austin, TX
Level 6 Contributor
121 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 12 April 2014

Had a really nice stay at Secrets Wild Orchid. The highlights were: jerk chicken cart, the spa, the buffet in the morning, the property, the pool and jacuzzi and lobster night.
The service was generally great and the housekeeping was excellent until the last day when they left us without any towels. We called down to housekeeping, still no towels. Stopped at the front desk, still no towels. Finally my husband called and spoke to a manager and we finally got towels. Up until that point, the housekeeping was the best I've ever encountered. The room was spotless and they were efficient and did a stellar job,
The restaurants weren't bad for all inclusive. We give high marks to the breakfast buffet, the jerk chicken cart, the coconut cart, the coffee bar and lobster night. The dinner was so-so. The French restaurant was ok, didn't care for our entrees at the Jamaican restaurant. Lobster night was by far the best. They did not skimp at all on the lobsters, great quality and size.
The bar poured decent cocktails, not weak. The bartenders were friendly and fast. I thought the wait staff seemed to be hustling but there weren't enough servers at the beach. You could wait a long time for a drink.
The beach was ok but small not great for swimming or snorkeling. (We had previously been in Negril and the beach there is much nicer, but it is a lot further.)
We loved the hydrotherapy circuit at the spa but it was noisy in the hallway of the treatment room- water running, voices, doors opening/closing. Very distracting and not at all relaxing. Got a good massage though and the facility is beautiful and clean. I highly recommend it.
The rooms are gorgeous and clean but I do have to mention that the bathroom could be more private. The doors to the bathroom are glass and don't block out noise. If you're really shy in the bathroom, you might be uncomfortable with the room layout.
I didn't like how the outlets turned off when we left the room because I couldn't charge my devices when I wasn't in the room.
All in all, it was a wonderful stay and I would definitely recommend the resort to anyone visiting Montego Bay.

Room Tip: Room 2222 was a great room, near the elevators and stairs.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aimster77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
south wales
Level 3 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 April 2014

We stayed at wild orchids from 5th March for two weeks. This place is fabulous, I have never met such happy staff they cannot do enough to make sure you enjoy your holiday. The food was the best I have ever had in any hotel the steak restaurant was our favourite but you must try the BlueMountain which serves Jamaican food. The pool restaurant serves lovely wraps in the lunch time and the jerk chicken cart was great not to be missed. The evening entertainment was good but the American audience didn't seem to like reggae !music so not enough was played. My only critism of this holiday was the convention/business that seemed to use this hotel to give their clients freebie four day trips, their clients seemed to be on a mission to drink as much as they could and the more they drank the louder they got! We did the bob Marley trip to nine mile and this was brilliant, we also went rafting on the Martha brae which was lovely, Dunn's river falls was a challenge but glad we went. All in all this was a fantastic holiday in a fantastic hotel- pure luxury. Like to say thank you to Gordon in the lobby bar who made my barcardi and coke just the way i liked them and to Harry in the pool bar who makes the best Bob Marley cocktails, also hi to Michael the lifeguard who always took time out to sit and talk.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank lynwynSouthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 April 2014

We had a great time at Secrets Wild Orchid - the resort is gorgeous and the staff was excellent. Bon Jovi & Tweety K from the resort made the whole trip so much fun! From the bonfire on the beach and piano bar to the live music and beautiful scenery, it was an amazing experience! Do not hesitate to book a trip and enjoy this AMAZING resort.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sadie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWO_STJconcierge, Manager at Secrets Wild Orchid Montego Bay, responded to this review, 17 April 2014
Dear Valued Guest:

Thanks for sharing your review of your experience at our resort. I am happy to note that your trip was a fun one especially because of Bon Jovi and Tweety K. It is also great that you enjoyed the entertainment and loved the appearance of the resort as well. Your kind comments are absolutely treasured by us and we hope that you will come again.

Best Regards,
Christina Smith
eConcierge Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perryville, Maryland
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 April 2014

Our first time at this property. The lay out is terrific and the restaurants very good. The French Restaurant was the best but be sure to do the Hibachi Grill (very fun). The room was very nice but could have been a little cleaner. The entire staff is attentive and many are very entertaining. Be sure to go to the Steel Drum Orchestra show. Superb staff, great room and the swim up bar tenders are first class. We would not recommend the Priority Club up grade for the money. We certainly will go back. Simply a great resort.

Room Tip: Our room was on 5th floor and the AC was not up to par.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWO_STJconcierge, Manager at Secrets Wild Orchid Montego Bay, responded to this review, 17 April 2014
Dear Valued Guest:

Thank you for having selected our resort for your vacation. It is always a great feeling of pride when we read positive reviews such as yours. I am pleased that you found our staff, food and room to be quite nice and of a “first class” level. Your comment regarding the cleanliness of your room has been noted and will be addressed so that more focus is given to this area of our service delivery.

Thanks again for visiting and we are looking forward to welcoming you back soon.

Best Regards,
Christina Smith
eConcierge Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springfield, Illinois, United States
Level 5 Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 10 April 2014

A wonderful resort - amazing service by all the staff! Everyone is eager to please and very friendly. The rooms are very beautiful and clean and a small upgrade will get a beautiful view of the ocean. The food was AMAZING (the French restaurant is the best and we wish we had eaten there more than once - still talking about it!). The only downside was the bathroom situation, although they were all clean, if you have any privacy issues you will be uncomfortable! The guest rooms only had glass doors (frosted yes, but still just glass!) on the door to the shower and commode with just a sheer curtain to separate this area from the bedroom. (So if someone is laying on the bed they could look toward the bathroom and see a figure sitting on the commode as they would be separated by just a sheer curtain and a piece of frosted glass.....) In the public areas, some restrooms were men/womens and the door might only be louvered, not solid and there might not even be a vestibule/entryway so the bathroom situation was pretty disconcerting to all the women (particularly) in our group - we were traveling with a few other couples. I think this is just the way it is in Jamaica so we adapted but if you have a shy bladder, I would plan to be uncomfortable! lol Other than that, this resort is great - the spa is nice, the beach is nice, the people are phenomenal and it is definitely a getaway to remember!

Room Tip: Pay the upgrade for the ocean view - it's a vacation afterall & worth the extra!
See more room tips
  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWO_STJconcierge, Manager at Secrets Wild Orchid Montego Bay, responded to this review, 11 April 2014
Dear Valued Guest:

Thank you for making our Resort your preferred destination where it was our pleasure to be of service to you and your group.

We do appreciate that you have taken the time to share your experience with us and certainly for highlighting the areas that were of concern to you. Please be assured that this has been shared with the relevant department heads for their review and consideration.

We are equally pleased to note that your overall stay with us was an enjoyable one and that you found the Bordeaux to be most appealing and that the spa and beach were to your satisfaction.

Thank you for providing us with the opportunity to host you and we do look forward to welcoming you Home once again.

Best regards,

Caulette Mornan
Social Networking/eConcierge
econcierge.sesmb@secretsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wrexham
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 April 2014

Just arrived back after a week at the Wild Orchid preferred club and re-booked to go back next February. The hotel, location and the staff were fantastic especially Philip & O'Neal in the piano bar.
From the time we arrived and Joseph showed us to our room the chill factor kicked in and when we saw the view from the balcony we knew we had made the right hotel choice.
The breakfast and lunchtime buffets were fantastic and we made the most of the Jamaican cuisine and dined most evenings in the Blue Mountain.
The only negative for us that there was no buffet facilities for the evening dining which we have been used to on other all inclusive packages but you never know things may change as this had been mentioned by other people we spoke to whilst we were there.
We hope that the very high standards of the hotel are maintained and look forward to seeing all next year and hope the parrots Bob & Rita have a good summer.
Ann & Geoff Roberts 1310

Room Tip: If I had the choice of room next time I would choose level 3 from 1020 as this has a panoramic view...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Geoff R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWO_STJconcierge, Manager at Secrets Wild Orchid Montego Bay, responded to this review, 11 April 2014
Dear Valued Guest:

Thank you for sharing your recent experience with us via Trip Advisor. We are indeed happy to note that your time with us was an enjoyable one and wish to thank you for highlighting the individuals who had a positive impact on your stay.

We are very happy that you made us your destination of choice and that we were able to satisfactorily meet your needs and expectations. Kindly note that your observation regarding buffet facilities for evening dining has been forwarded to our Food & Beverage department heads for their review and consideration.

Our many thanks once again, and we are looking forward to your arrival next year.

Warm regards,

Caulette Mornan
Social Networking/eConcierge
econcierge.sesmb@secretsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Montego Bay
10.2 mi away
Hilton Rose Hall Resort & Spa
0.1 mi away
Secrets St. James Montego Bay
Secrets St. James Montego Bay
#11 of 63 in Montego Bay
6,342 reviews
12.5 mi away
Iberostar Grand Hotel Rose Hall
Show Prices
Show Prices
Show Prices
0.4 mi away
Sunscape Splash Montego Bay
Sunscape Splash Montego Bay
#19 of 63 in Montego Bay
6,487 reviews
13.2 mi away
Grand Palladium Jamaica Resort & Spa
0.2 mi away
Breathless Montego Bay Resort & Spa
Show Prices
Show Prices
Show Prices

Been to Secrets Wild Orchid Montego Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Secrets Wild Orchid Montego Bay

Property: Secrets Wild Orchid Montego Bay
Address: Lot 59A | Freeport, Montego Bay, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Business Hotel in Montego Bay
#8 Family Hotel in Montego Bay
#8 Spa Hotel in Montego Bay
#9 Top resorts Hotel in Montego Bay
#9 On the Beach Hotel in Montego Bay
#10 Luxury Hotel in Montego Bay
#11 Romantic Hotel in Montego Bay
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Secrets Wild Orchid Montego Bay 5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Holiday Gems, Destinology, Priceline, Booking.com, LoveHolidays, TripOnline SA, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Secrets Wild Orchid Montego Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Wild Orchid Montego Bay Hotel Montego Bay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing