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“wonderful time”

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Secrets Wild Orchid Montego Bay
Ranked #10 of 63 Hotels in Montego Bay
Certificate of Excellence
GreenLeadersPlatinum level
Columbus, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“wonderful time”
Reviewed 17 May 2014

was there for a wedding/vacation last week, really good food, the grounds are kept up really nice, nice pool and beach area, rooms very comfy....great view from room balcony, staff was very attentive and kind...and a shout out to the best bell hop ever and he also had a cool name, Hopeton.........the only i would change is the drinks seemed sometimes watered down but looking back that may have been to my benefit, lol....also i wish the entertainment was more jamaican or authentic, meaning reggae etc, instead of the same music i can hear at home

Room Tip: get ocean view up a couple floors
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  • Stayed May 2014, travelled with friends
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Helpful?
1 Thank powwow3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Tampa, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 May 2014

We were a group of 4 couples that stayed at the resort for 5 nights and had a fantastic time from the moment we got there until we returned to the airport. We all stayed in the preferred section with the swim out rooms. Erika and Evon were a bonus to our trip by being fantastic servers. We never went without a drink, dry towel or just someone to chat with. The only downfall to the preferred section is no daytime music.

Room Tip: The preffered secton is quiet for those that want to relax We have scheduled anither trip in 4 mont...
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  • Stayed May 2014, travelled as a couple
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1 Thank Sherri E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kettering, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 May 2014

We stayed at this hotel 16 May to 27 May. I am a full time wheelchair user and we found the resort and rooms perfect! All on one level, apart from the coffee seating area, lovely wetroom in the suite one minor criticism being in a wheel chair the hand basin was not easily reached, but as most of us wheelchair users would concur we are used to minor obstacles and do not allow them to spoil our holidays!
The Receptionist staff were rather self important and were not a true reflection of the rest of the staff. Waiting, pool, housekeeping staff all extremely lovely people who could not do enough for you. Leo one of the waiters by the pool, was extremely entertaining. Stacey Ann who waitressed in the jamaican restaurant area at breakfast was a joy to know and we looked forward to seeing her every day.
I could ramble on all day about this hotel, it was a treat for us, a one off, and it will never be forgotten.
Please encourage your Reception staff to be as wonderful as the rest of them and it would be a perfect place!

Room Tip: If you are looking for a wheelchair friendly room, reserve an accessible room, they are on the groun...
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  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank Caroline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2014

We went to Secrets Wild Orchid for our honeymoon and it was absolutely AMAZING!!! We had the honeymoon package which included a Champagne Breakfast in Bed, Couples Massage and Romantic Dinner on the Beach. We were spoiled with the great service. Everyone was very nice and did everything possible to make our stay great. We thoroughly enjoyed the excursions with Chukka tours (horseback riding through the mountains/ocean and zip line were my favorites).

The only downside for me was the food. It was hard to find authentic Jamaican food in the resort. I felt like they made everything gourmet to suit the tourists.

Also bring bug spray...there are a lot of mosquitoes.

We would absolutely go back again and we highly suggest it for destination weddings :)

Room Tip: We had the Junior Suite Ocean View (Room 1217) in the Preferred Club. Definitely upgrade to the Pref...
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  • Stayed April 2014, travelled as a couple
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Helpful?
1 Thank MrsCrowderEst2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, Delaware
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2014

Writing this a little late, but, better late then never. We stayed her for 4 nights the end of Jan. 2014.
Check-in was fast and very informative. We were immediately struck by the friendless of the girl that checked us in as well as the floating waiter who brought us Mimosa's and made sure we went up to room with a fresh one. This level of service and attitude was present throughout our stay, from start to finish!
We stayed in a Ocean View Jr. Suite that overlooked the pool and beach. GORGEOUS! The room was striking. Spotless, open, and very inviting. Loved the Jacuzzi. There is a small area in the closet that leads to the hallway outside so if you order drinks or small room service, most items can simply be placed inside so you are not disturbed. Nice touch.The room attendants were very accommodating and our day girl made it a point to introduce herself a few minutes after we arrived, asked if we had any special requests. What we would like in our minibar. And wrote it all down! And it all happened.

Pool area was uncrowded and very comfortable. The bar and pool waiters were EXTRA friendly and very attentive but not overbearing. Don't know how they remember everyone's name and what they drink!

Vast variety of restaurants to choose from, all in a row. We found the food to be good for the most part. Everyone's tastes and expectations vary. My girlfriend and I are "foodies." Eat out a lot and have high expectations. Did not have a dish we sent back. Everything was nicely presented. For the most part I would give the food a 8 out of 10. Especially liked the idea of having dinner in one restaurant and going to another for a favorite desert.

Two things happened on our visit that could have ruined it, but thanks to Ian and Shawn , (which happens to be the names of my 2 children,) it was not.

My girlfriend came down with "the poops" if I can say that here, from a course of antibiotics and Ian and Shawn made sure she was seen by the on-site nurse, who called her Dr in Pa to consult.

I took a fall on my knee our second day here and for the rest of our vacation, Ian and Shawn saw to it that we were given every assistance we needed. That night, Shawn wheeled me to the restaurant in a wheel chair because I really couldn't walk it. However, after a double Grey Goose Rocks and half a bottle of wine, I was able to make it back to the room on my own. (after stopping in the lobby bar for a Amaretto.) The next day, seeing me limping pretty badly,
they insisted I see the on-site nurse and Doctor, which the hotel took care of, along with a car and driver to and from the Hospital for x-rays. For the rest of our stay they took care of dinner reservations and one or the other would show up at the pool each day to check on us.

We will be returning again this coming January. It is a great value for the money and a beautiful Resort.

BTW...When it came time to leave for the airport as we were waiting for our bus transfer, a bellman comes us to and asked us to please follow him. Leads us to a limo to take us to the airport! Great service from beginning to end!!

  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank zipperkng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 16 May 2014

We visited May 7 to 10 for our 26th Anniversary. Our room was located on the 5th floor with an Ocean view. The staff was very attentive, on day 2 we returned to our room to find flowers, wine and a cheese plate in honor of our day. The food & entertainment was awesome! We felt pampered the entire trip. We will visit Secrets Resorts again1

  • Stayed May 2014
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Helpful?
Thank mackdaddyw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWO_STJconcierge, Manager at Secrets Wild Orchid Montego Bay, responded to this review, 20 May 2014
Dear Valued Guest:

We are so very pleased that you opted to vacation at Secrets Wild Orchid earlier this month and afforded us the opportunity to celebrate such a memorable lifestyle with you.

We appreciate that you have taken the time to share your comments via Trip Advisor and that you found the amenities to your liking and look forward to being of service to you both on many more anniversaries to come!!

Warm regards,

Caulette Mornan
Social Networking/eConcierge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ma
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 May 2014

We stayed at the Secrets in Cancun last year and had a great time. The place had a lot to do and plenty of areas and bars to sit around and meet people. The food was great. We thought that secrets Jamiaca would be the same. WRONG total opposite. Staff was friendly, everything else sucked!

  • Stayed May 2014
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Helpful?
3 Thank mc3775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Secrets Wild Orchid Montego Bay

Property: Secrets Wild Orchid Montego Bay
Address: Lot 59A | Freeport, Montego Bay, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Business Hotel in Montego Bay
#8 Family Hotel in Montego Bay
#8 Spa Hotel in Montego Bay
#9 On the Beach Hotel in Montego Bay
#9 Top resorts Hotel in Montego Bay
#10 Luxury Hotel in Montego Bay
#11 Romantic Hotel in Montego Bay
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Secrets Wild Orchid Montego Bay 5*
Number of rooms: 350
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Secrets Wild Orchid Montego Bay Hotel Montego Bay

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