My husband and I decided to go back home to celebrate our 25th Anniversary and what a celebration it was all because of the resort chosen!! We have been to many resorts in Jamaica, but this is definitely was the best we've experienced! We chose to splurge and stayed on the PREFERRED section for 8 days, it was absolutely blissful. One of the main contributor was not just the beauty and serenity of the property, but the 'spirit' of the staff. We were welcomed by the exceptional duo of Nalini and D'Andra, the resort's rating went up a notch after our session with these professionals. Then it was time with the 'wonderful' Hopeton 'D' extremely pleasant and helpful giving us respectful attention with any pretense. The dining service at the Blue Mountain Restaurant was exceptional...coming from a Jamaican that is commendable! The service from the waiting staff was superb, much attention was given to the particular needs of the guests without hesitation or fuss! The exceptional staff experience included our interaction with Romroy, the Housekeeping Supervisor who exude a high level of professionalism and great instinct when it came to making quick decisions regarding guest services, The rooms were properly cleaned in a timely manner and turndown services were always great - thanks to Marie and the crew that serviced my room during the week of May 14-21, 2014, Rm 1402. Ricardo our linguist always sharp. Other staff that made our time blissful included Raymond (World Café) and Delroy (Bourdeaux), Melvin, the herbalist and Paula from the special presentation area. All in all the staff was extremely welcoming and accommodating which made our time there not only exceptional but memorable!! Thanks to the staff and chefs (cannot forget them) we will definitely be back. We have already spread the word to at least 15 people! Keep up the great work staff!!
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