This hotel is outstanding. The staff go above and beyond to ensure your stay is nothing but exceptional.
The service you receive cannot be faulted in any area :)
A special mention to Leonard who works at the pool bar and does the beach service...he is outstanding made us all feel so welcome and he always looked after..he is always smiling and works very hard taking pride in his job...staff members like this are the ones who make your holiday that extra special...thanks Leo can't wait to return and sample some more of your speciality cocktails!
Martino who works at the lobby bar was also someone who went out of their way to ensure to make our stay special. He was always smiling and ready with our favourite drink 'champagne and chambord' Martino should be recognised for his hard work ethic...again cannot wait to return.
I have stayed in many all inclusive hotels and the did at this one is by far one of the best. The French restaurant was lovely...the steak and lobster was to die for :) all restaurants were outstanding and the staff work so hard to make everything just perfect.
The rooms were very nice...few issues with the safe and maid service as well as, housekeeping...things like taking very long to get things fixed etc this is an area that could be improved upon but, otherwise all fine.
Pools and beach lovely and just pure relaxation :)
Will definitely be returning and it cannot come quick enough :)
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- Also Known As:
- Secrets Wild Orchid Montego Bay Hotel Montego Bay