My boyfriend and I were taking our first Caribbean vacation together and so I hope to keep this review short & sweet and spare all of you from any irrelevant details :) We were desperately hoping that our trip would be a lasting experience (and for all the right reasons!) and it was so important that our hotel selection be appropriate. Since this was an "adults-only" resort with all of the necessary amenities that one would expect from a 5 star establishment and situated only ten minutes away from the airport, we felt extremely confident that we had made the right decision!
The majority of the staff were full of smiles and laughter and did an excellent job of ensuring that all of the guests felt welcomed at every opportunity. Special shout-outs go out to: Bruce, Cassie & O'Neil from the entertainment team, along with Omar, Carnel and Fancy (breakfast server, French waiter and Japanese restaurant hostess) and of course, the lively breakfast chefs (Kenroy aka eggs specialist & Christopher aka the dumpling king)....AND THE JERK CHICKEN MAN ON THE BEACH!!! (YOU HAVE TO TRY HIS JERK CHICKEN from 12-4pm!)
As a newly operated hotel, it is readily apparent that there are still significant areas which need improvement notably: room service... room service and ummm, ROOM SERVICE! It improved vastly over the week but still needs work!
Overall, the generous and altrustic nature of the staff made our stay a very memorable one and we will be forever grateful. Thank you Secrets Wild Orchid!!!
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- Also Known As:
- Secrets Wild Orchid Montego Bay Hotel Montego Bay