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“Must have if vacation in Montego Bay”

Club Mobay Departure Lounge
Book In Advance
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US$30.00*
and up
Layover Lounge Access: Club Mobay at Sangster International Airport
Ranked #1 of 74 things to do in Montego Bay
Certificate of Excellence
More attraction details
Attraction details
Owner description: A uniquely Jamaican, first class lounge experience.Imagine escaping from the stress and chaos of security lines and crowded departure halls to a sanctuary where you can relax or catch up with the office. The 10,000 square foot lounge affords you the space to enjoy culturally themed specialty rooms, a complimentary premium bar, snacks, wifi, shower facilities, concierge duty free shopping. Jamaican hospitality and charm meet first world innovation at Club Mobay.
Level Contributor
84 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
“Must have if vacation in Montego Bay”
5 of 5 bubbles Reviewed 27 May 2014

Club Mobay is a definite for comfort, having read stories of people taking an age to get through security etc at Montego Bay I would definitely recommend booking in to Club Mobay. Very clear website explains how it works.

Visited April 2014
Helpful?
4 Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JodianVIP, Public Relations Manager at Club Mobay Departure Lounge, responded to this review, 2 June 2014
Dear Guest,

Thank you for reviewing our offerings. A perfect start and end to your vacation is what we strive to offer; as such we tailor our services to suit the discerning traveler.

Our fast track privilege has been noted to save an average of 45 minutes on busier travel days and aims to reduce the stress and hassle often associated with the airport experience. We also aim to preserve the “all-inclusive” atmosphere similar to that of the resorts.

To that end, we include in our cover charge, amenities such as Jamaican inspired snacks, alcoholic& non-alcoholic beverages, high speed Wi-Fi, phone calls to the US, Canada & UK landlines, a shower facility and cable TVs to name a few.

It was a joy having you with us. We appreciate your review and recommendation and look forward to your next visit.

Warm Regards,
Jodian from Club Mobay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Hudson, NH
Level Contributor
70 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
“Great way to begin & end your vacation”
5 of 5 bubbles Reviewed 26 May 2014 via mobile

My wife and I used Club Mobay for both arrival & departure on our recent vacation. This service was not available the last time we visited Jamaica in 2010.

We arrived at the airport at around 1:15 PM, after having gotten up at 2:30 AM to make a very early flight out of Boston. The last thing we wanted was to stand in line for possibly 1+ hours for customs & immigration, and we didn't.

We were met by Danielle who escorted us through the dedicated line for Club Mobay, she then retrieved our bags and brought us to the arrival lounge. She then checked us in at the sandals lounge, while we were enjoying a rum punch and snack.

A week later at departure we were again fast tracked through security and then we relaxed in the much larger departure lounge where we enjoyed cocktails and both hot & cold snacks until our flight was ready to board.

This service is well worth the few extra dollars to enhance your vacation experience. And evidently the word is out, as the lounge was very busy at departure. All the staff were extremely courteous and helpful. We will definitely use this service again on future visits.

Visited May 2014
Helpful?
5 Thank bogeyjim30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JodianVIP, Public Relations Manager at Club Mobay Departure Lounge, responded to this review, 4 June 2014
Dear Guest,

We are truly delighted you allowed us to make your trip to our island paradise a smooth and pleasurable one. What better way to start your Jamaican holiday than enjoying a glass of Jamaican Rum Punch within minutes of landing? Danielle is elated to receive your praises on her hospitality.

Likewise on departure, we are happy you enjoyed being in our care. We are also glad that you liked our cocktails and snack choices (we hope you tried the Jamaican patties).
Thank you for utilizing our bundled service. Your Club Mobay family looks forward to your next visit.

Warm Regards,
Jodian from Club Mobay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plainview, Texas
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
“Great Bargain”
5 of 5 bubbles Reviewed 26 May 2014

Club Mobay is a must when visiting Jamaica . We arrived about the same time as hundred's of other tourists and a nice young lady from Mobay met us as we got off the plane. She took us through all the immigration etc in a flash. We went straight to the front of the long lines some up to 2 hrs or more long. We were on our bus to the resort, checked in, and enjoying our vacation while others were still standing in a hot and humid line at the airport. Departure was great also. While you wait for your departure flight you get to wait in a lounge with some good snacks, drinks and a/c. Service in the lounge is great and they keep you up to date on flights so you do not have to wait in the airline boarding area. Mobay is a real good deal. My wife and I will not go back to Jamaica without using Mobay

Visited May 2014
Helpful?
3 Thank Lewis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JodianVIP, Public Relations Manager at Club Mobay Departure Lounge, responded to this review, 2 June 2014
Dear Guest,

Thank you for using our bundled arrival and departure service and sharing your experience with us. A stress and hassle free airport experience is what we aim to offer and we are happy to have provided that for you.

We are elated you enjoyed the personalized meet and greet from the moment you landed right up to the point of boarding your transportation to your resort.

We are humbled you found our service of great value and that you further enjoyed being in our care as well as the comforts of our lounge.

We hope you and your wife created many memorable experiences while here in Jamaica and we are delighted to have been part of your vacation. We look forward to seeing you on the next trip.

Warm Regards,
Jodian from Club Mobay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clermont, Florida
Level Contributor
28 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“Worth the $30 pp”
4 of 5 bubbles Reviewed 24 May 2014

It's worth the $30 pp if you hate waiting in Customs & Immigration lines!! We used this on our departure from Montego Bay. The staff was helpful & friendly. Food was decent. Drinks were served quick. Nice place to relax prior to your flight home!

Visited May 2014
Helpful?
4 Thank lwelborn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JodianVIP, Public Relations Manager at Club Mobay Departure Lounge, responded to this review, 2 June 2014
Dear Guest,

We are delighted you enjoyed the departure experience with us.

It pleases us that you found value in our offerings and we are happy to hear that through our fast track privileges and lounge amenities we were able to put you at ease while you waited for your return flight.

Thank you for your feedback. We hope to see you again in the near future.

Warm Regards,
Jodian from Club Mobay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
massachusetts
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 28 helpful votes
“my Jamaica farewell”
5 of 5 bubbles Reviewed 23 May 2014

After a week or two of enjoying the wonderful people of Jamaica there awesome food and culture we always have to come back to reality.So when the driver sais its our turn to go to the airport we are sad to have to leave, but its great to know we still have one last place to say our Jamaican farewell. That place is Club MoBay..The atmosphere is great, the bartenders are even better and as the last crumbs of our patties are brushed aside we look at each other and say 'soon come back'. Club Mo Bay allows us to find a few minutes to relax and have that important email time, or a few minutes just relaxing before boarding. I can't say enough about that experience. Waiting in the terminal is not on my list but this makes it a welcome time for us. And if it were not for Sygurd {best smile and best bartender in Jamaica] we'd still go. Do yourself and your traveling partner a favor and try it you'll see us there someday..
Enjoy

Visited April 2014
Helpful?
4 Thank aussiemoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JodianVIP, Public Relations Manager at Club Mobay Departure Lounge, responded to this review, 2 June 2014
Dear Guest,

It is thrilling to receive feedback from our repeat guests as it indicates whether or not our efforts continue to make a positive impact. Having said that, we are delighted to receive your kind remarks on your recent experience.

We are humbled that you continue to hold our services in such high regard. It is our aim to continually meet and exceed the expectations of our guests and we are delighted to have provided an oasis of rest and relaxation as you awaited your flight.

We are happy that you enjoyed the patties and other amenities. Sygurd was humbled to receive your praises.

Thank you for visiting. Your Club Mobay family eagerly awaits your return to Jamaica; until then, “tek care”.

Warm Regards,
Jodian from Club Mobay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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