The first impression of this ultra-luxe, ultra-modern resort was spectacular. We checked in opening night after traveling from Miami; the front desk staff were all warm, friendly, familiar faces from the sister resort so we immediately felt comfortable. However, it was obvious that it was opening night as it took longer than usual to check in and we were even given a room that was already occupied; still impressed with the property and a glimpse of the room, we were not the least bit turned off as the staff quickly handled that situation and we were in our room, oohhing and ahhing at the modern decor.
We paid for an ocean view upgrade that we realized at sunrise was not worth the extra bucks as the garden view in our opinion is a much better view. To get an ocean view, you must step onto the balcony and lean over to see the ocean(not sure this is safe). Most of the view is of thick brush. The upgrade to ocean front would have been a better value for the buck.
The food was great and the wait staff are so friendly! We encountered Keisha(I think thats the right spelling) every day of our stay and she took care of our every need. The service is top notch and its obvious staff have been very well trained. We have stayed at all the other RIUs in Jamaica and you can see a huge difference in the service.
It was extremely quiet and peaceful; for couples with no kids, this is it! We thoroughly enjoyed the no-crying zone and was reminded of it after our walk to the other property-it was so full, you were stepping over people on the beach. There is however a downside to peace an quiet-no entertainment but we did take a short stroll to the other property in the evenings to enjoy the shows.
All-in-all, we had a fantastic stay and have already booked our next stay!
- Official Description (provided by the hotel):
- The 4-storey hotel with a total of 238 guest rooms is located directly on the beach next to the hotel Riu Montego Bay * The vibrant city of Montego Bay is 4.5 km away * The guests of Riu Palace Jamaica may use the facilities in Riu Montego Bay, except breakfast and dinner meal * Airport Sangster International Airport Montego Bay (MBJ) 2.7 km approx. * Main building 4 floors - 238 rooms * Annexed building 3 floors - 51 rooms * Credit cards accepted: Visa, MasterCard ... more less
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