This is truly an awesome resort! My wife and I stayed from Aug 2 to Aug 8, 2014. We had a very relaxing vacation. The service is professional, friendly and competent. Everyone always had a smile and asked us how we were doing. I we seemed unhappy about something they always tried to make it right.
The grounds were impeccably cleaned and well maintained. One quiet afternoon I was amazed to see a cleaner thoroughly cleaning the cushions on the outdoor furniture chairs. The beach was always clean and the room was in very good shape and well maintained.
The food was delicious. The buffet was always plentiful with much variety. There were always a few Jamaican choices available but always plenty of American and European gourmet fare. Here's my first criticism: They have four sit down restaurants. The premier one is a Steakhouse, that had "super-premium" food. The problem: You had to line up at least one-hour prior to opening to be one of the 32 people to get in!! This is no way to treat people at an all-inclusive resort. Have reservations. Give us a card that allows us one meal during our stay. Something fair! Don't reward the people willing to stand in line everyday! I'm so annoyed I take a rating point away.
- Official Description (provided by the hotel):
- The 4-storey hotel with a total of 238 guest rooms is located directly on the beach next to the hotel Riu Montego Bay * The vibrant city of Montego Bay is 4.5 km away * The guests of Riu Palace Jamaica may use the facilities in Riu Montego Bay, except breakfast and dinner meal * Airport Sangster International Airport Montego Bay (MBJ) 2.7 km approx. * Main building 4 floors - 238 rooms * Annexed building 3 floors - 51 rooms * Credit cards accepted: Visa, MasterCard ... more less
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