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“Great Family Vacation!”

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Sunscape Cove Montego Bay
Ranked #12 of 63 Hotels in Montego Bay
Certificate of Excellence
Edmonton, Alberta, Canada
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Family Vacation!”
Reviewed 8 April 2014

This was our first trip to Jamaica and we went as a family. The staff at the Oasis at Sunset were all gems. We arrived 3 hours late but were greeted by our own transport to the hotel (Ward Transport) and had an awesome driver who gave us a little history as we drove to the hotel. Upon arrival we were greeting by several people and were given refreshing cool towels and a drink. We were setup in our room right away and when we discovered it was two queens with the bunk beds, we asked if they had a king with the bunk beds. They were quick to change us right away and bring us a safety deposit key. The kids enjoyed Club Mongoose and the pool! We mainly ate at the Buffet but there is an A la Carte that does not require reservations just off the lobby. They also fit us in one night into the Italian Restaurant that is at the Oasis with no fuss even though we missed the cutoff during the day. The buffet is in the sister hotel next door. There are restaurants there too but we didn't try them. The Oasis at Sunset has free wifi and is only a two story newer hotel, versus the sister hotel (Sunset Beach) is an older two tower and you have to pay for wifi. The staff was so awesome that my older son insisted on saying goodbye to all his favorite people before we left. This hotel is on a little peninsula and only 20 minutes from the airport.

Room Tip: The rooms on the West Wing are by the pool. Great when you have kids and the sound of the water run...
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  • Stayed April 2014, travelled with family
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Thank Melanie_Locke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Oscoda, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 April 2014

Our first trip to Jamaica, and this was the perfect choice. The staff was fabulous, from check-in to check-out. Meals were so delicious. This is part of the larger Sunset beach resort, but far different. You're on the other side of the complex, very quiet, have your own private beach, yet have access to everything at the larger resort. Definitely going back.

  • Stayed April 2014, travelled with family
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1 Thank ShaunC2264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, Canada
2 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 April 2014

My wife and I have been to Cuba and the Dominican Republic a total of 13 times. Will we go back to either, never!

The The Oasis at Sunset was fabulous. It was our first trip to Jamaica; it will always be a memorable one.

No delay checking in and at screening at Hamilton Airport. Beats Pearson hands down. The CanJet flight was perfect, both ways.

The airport staff at Hamilton and Sangster Airports were great. My wife has mobility issues and was in a wheelchair. Not a problem what-so-ever. Assistance couldn't have been better.

The short private taxi ride to the resort was a very nice touch. No crammed tour bus. Check-in at the resort was quick and relaxing. On arrival we were welcomed with open arms by Nadine Bowen, the head concierge. This lady is absolutely amazing. I'm positive she never takes a day off and is always there ready to please the guests and make their stay an enjoyable experience. There was a hiccup getting our assigned cabana room on the beach. Nadine gave us a temporary room immediately, W115. She personally came and got us when our cabana room was ready, E106.

BTW - smoking is only permitted in designated areas. The rooms, restaurants, pools, bars are all non-smoking. You smoke and get caught, it's a fine. Other resorts could take lessons from this policy.

The entire staff at the OASIS are friendly, very helpful and above all aim to please. Always a smile and a hello and no language barrier. If you need something you will get it, almost immediately. Never the old come back tomorrow stall routine.

The food, the room, the resort, the grounds, the beach, the service, better than anything we have experienced in the past at a high volume resort. The OASIS at SUNSET did not seem like a high volume resort. It was so relaxing and quiet.

Yes, as noted in other reviews the bathrooms are small, but how much time do you spend in a bathroom. The rooms were clean, housekeeping staff do an excellent job and the beds are very comfortable. The room fridge is stocked daily.

If you enjoy eating your meals at a buffet, you'll have to go next door to the Sunset Beach side of the property. The OASIS does not have a buffet. It has a sit down, linen table cloth, menu driven, personal service, open air restaurant; the "Terrace". It takes a while to get your order but it is well worth it. Albert and his staff will take good care of you for sure. If you don't see exactly what you want from the many menu choices just ask.

There is 1 International a-la-carte on the OASIS side that serves dinner only, by reservation, but quite frankly we liked the Terrace so much we didn't really find a need to go to the a-la-carte more than once.

For those who like to have a midnight snack, the snack bar is open until 2 am. The menu has a plentiful variety. From bacon cheese burgers, cheese dogs to jerk chicken and jerk sausage, it's all very good. The french fries are fantastic.

The beach is great. The sand is raked frequently. The water is warm, calm, clear and green/blue. There are plenty of chairs and palapas but as with most resorts there are chair hordes who stake their claim at 7 am and don't come back for 4 hours. Word of advice, use plenty of sunscreen.

Will we go back. Most definitely.

Anne & Bob
Hamilton, ON.

Room Tip: Chose a Cabana room in the east block if you want quiet and direct access to the beach.
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  • Stayed March 2014, travelled as a couple
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1 Thank Winnie517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
Reviewed 6 April 2014

I just came back from a week vacation at the Oasis at the Sunset Resort and was pleasantly impressed by almost all aspects of our stay. The hotel had a quiet, elegant, relaxed vibe, and the staff were very friendly and accommodating. The food was excellent and exceeded my expectations! We dined at the Terrace restaurant every morning for breakfast because the view, food and service there were so wonderful. I chose this hotel mostly based on the size, as I wanted something quiet and retreat like for my mom and I. The great thing was we got to take advantage of all the amenities and restaurants at the connected Sunset Beach hotel, so it really felt like we had the best of both worlds - a high energy, family friendly hotel with swim up bars etc, and then our relaxed, quiet side at the Oasis.

Room Tip: Rooms aren't huge, so if you really want something special, book one with oceanside views.
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  • Stayed April 2014, travelled with family
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Thank jcamp14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlottetown, Canada
1 review
Reviewed 5 April 2014

Best vacation we ever had and all due to the staff and accommodations at Oasis at Sunset. The most amazing staff including Conrad, Albert, Betty, Kadeisha, Manley in the Terrace and Clarvin at the Blue Mahoe. Ernest at the bar as well as everyone else who served us. p.s. Could you see about upgrading Ernest's transportation from a donkey to a car...Really...Would also like to thank the front office staff as well as all guest service staff.

FRIENDLIEST RESORT EVER. We met great people from Canada and USA....see you at Christmas.

  • Stayed March 2014, travelled as a couple
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Helpful?
Thank 968Donna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Strathmore, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 April 2014

We spent a week at the Oasis on our first trip to Jamaica with our children (13 and 10). We loved that the resort was small and intimate as we aren't fans of large, over-populated resorts. The staff at the resort went way beyond expectations and made our stay memorable. They are always friendly, willing to chat and make you feel at home! The food and restaurants are fantastic, having something for everyone. If I started naming everyone who gave us fantastic service during our stay, my review would just name everyone who works at the hotel, but look for Ernest behind the bar who kept all of us entertained, Frank at the piano playing requests, Paul, Andrew, Albert, Kadeisha, and Ava-Gaye in the Terrace Restaurant, Davian and Calvin in the Blue Mahoe to make a dinner date fabulous, and I cannot forget Owayne, Fabian and Lorna! A big thank you to everyone, we can't wait to return to Jamaica!

Room Tip: We stayed in one of the cabana rooms (W201). The view was fantastic! Perfect to watch the sunset a...
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  • Stayed March 2014, travelled with family
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4 Thank MellieLW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 4 Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 April 2014

We spent a week at the Oasis as part of a "destination wedding" group. The Oasis is a quiet, upper end resort, adjacent to Sunset Beach Resort with which it shares many facilities. The resort is very well run, with well trained and very professional service staff. Although the development likely dates back to the 80s, it has been updated (in part) and is clean and well maintained. The staff are all very welcoming and attentive, and impressed us very much with their friendliness and high service levels. Food was fine at the Oasis - nice formal restaurant and very pleasant al fresco dining. This is not a top end white glove resort; it is a notch down from that. It is a well priced resort that would be enjoyable for couples or families who want a friendly, safe, clean and very well run all-inclusive resort.

Room Tip: Figure out which are the rooms which front onto the beach - lovely sunsets and views. We had one of...
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  • Stayed March 2014, travelled with friends
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Helpful?
2 Thank PincherPete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunscape Cove Montego Bay

Property: Sunscape Cove Montego Bay
Address: 1 Sunset Boulevard | Montego Freeport, Montego Bay 33565, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 63 Hotels in Montego Bay
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Sunscape Cove Montego Bay 4*
Number of rooms: 122
Official Description (provided by the hotel):
As an all Sun Club resort, Sunscape Cove Montego Bay offers an enhanced Unlimited-Fun(R) Caribbean escape, where everything is included. These charming beachfront accommodations, featuring 122 newly renovated rooms with chic décor and a Caribbean flair, are surrounded by Montego Bay Marine Park, Jamaica's fully underwater national park, on a private peninsula along a white sand beach. As well as enjoying full access to Sunscape Splash Montego Bay next door, where you will find dining, bars, lounges, the expansive Pirate's Paradise Waterpark and more, you will also receive special check-in and checkout with concierge service, complimentary room service (7 a.m. - 11 p.m.) and an upgraded mini-bar refreshed daily. Kids will enjoy cartoons, milk, cookies and other special treats in their room. Two restaurants and two bars, as well as a Sun Club Lounge with complimentary Wi-Fi are available exclusively for Sun Club guests of Sunscape Cove and Sunscape Splash. Eight dining options, seven bars and lounges, the Explorer's Club for Kids and Core Zone Teens Club, daily land and water activities, live music and local entertainment provide Unlimited-Fun(R) for everyone! ... more   less 
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