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“Dangerous Hotel!!!!” 1 of 5 bubbles
Review of Hotel Gloriana & Spa

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Hotel Gloriana & Spa
Ranked #41 of 61 Hotels in Montego Bay
GEORGIA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Dangerous Hotel!!!!”
1 of 5 bubbles Reviewed 19 August 2008

I just got back from Jamaica with my husband early this morning. Our flight was delayed, since we were low on cash we asked the man working at the information desk at the airport if there was a reasonable hotel close by the hotel. He told me about Hotel Gloriana. We went and as soon as I walked in you could smell the stinch of marijuana. The bellman showed us three rooms there starting with the lowest price, as we walked from room to room you could feel the people just starring. One of the rooms air conditioners didn't work, all of the rooms were awful!!!! But we had to choose one, we got the most expensive one up top on the front of the motel. THere were bars o the balcony, on the tv, there were no lights but maybe a lamp on the table. After we checked in we left quick to get out of there. We went for a walk and had no idea where we were, but could see the beach. The road we wound up on was the hip strip (I guess thats the name), anyway a car pulled up to us with 2 Jamaican men inside. The man driving said "remember me, from the hotel", from there it was on. It truns out that the road that we were on turned into a dead end, beach on one side and fences and motels on the other. To make a long story shorter the two men tried to make us get in the car with them, wanted us to go with them to the atm to get them $45 and they would leave us alone. They parked at the end of the street and waited........ finally a taxi with a red tag drove by we got in ducked our heads in the seat and went back to the Gloriana. Turns out he worked for the hotel, we got our things and told the people there was a plane and we were leaving. We wound up staying at the Holiday Inn and the people we very nice and tried their best to help us out, we got an ocean front suite and it was all inclusive for about $215. I know I said we didn't have any money, so we used his overdraffted his account at the bank. But you've got to do what you've got to do, Especially in MONTEGO BAY!!!!!

  • Liked — Leaving!!
  • Disliked — Everything from the people staying there to the dungon rooms!
  • Stayed August 2008, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
8 Thank jackandjillwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugennie M, Manager at Hotel Gloriana & Spa, responded to this review, 26 February 2016
thank you for making hotel Gloriana you home away from home. sorry for your bad experince. and thanks for your comment. when you come again you will have a choice to choose your room. we you come again we will give you a discount for $55 per night. as we have upgraded since your last visit
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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203 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Montreal,Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 19 August 2008

I was there 2 days.. Its crazy how u can get a good service in there.. Its beautiful..The beach is about 10 min walk.. I mean if u want to pay over 150$ go somewhere else.. For myself it cost $64 and I had the air conditionned and the room was really clean. I strongly recommand this hotel for the price and the service u have in there..

  • Liked — nice place..lot of plants..
  • Disliked — the beach is about 10 min walk.. dont be retard and take ur legs and walk!
  • Stayed August 2008, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank ssboulanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugennie M, Manager at Hotel Gloriana & Spa, responded to this review, 14 November 2015
We have just gone through a series of refurbishing and have some new and upgrade rooms you can check it out on our website hotelgloriana.net or on our facebook page Hotel Gloriana.Thank you for making Hotel Gloriana your home away from home. We will be having a huge special on our room rates for this Christmas which starts now with walk-in rates at US $46.00 and reserved room at $57.00 and $70.00 per night so we are looking forward to seeing you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
switzerland
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 19 August 2008

The Gloriana is a very nice place to stay in montego bay. In my opinion it is much better to stay there than to stay in one of those all inclusive clubs. the hotel is located near to the airport and in walking distance to the city centre. To stay in a "normal* hotel will bring you the possibility to eat your dinners outside the "resort" or you pick up some food from the supermarket. A lot of jamaicans are staying in this hotel. If you are nice to them they will give you some advice about your stay in jamaica. The price level is low and everything is nice and clean.

this is the only "normal" hotel I found in mobay, all the rest are all inclusive clubs.

Dont be afraid to hit the roads of mobay. If you are walking alone, like I did, locals WILL hollow at you and to talk to you. This is because a lot of souvenir shops, markets and bars are not located on the common spots where tourists are staying, so the HAVE to get in touch with the tourists on this way. most people want to talk to you because they want to sell you souveniers or fruits or they just want to talk to you. there is nothing wrong talking to these people, if you are gentle to them they will tell you a lot about the city, where to go and where not.

If you support them by buying a little souvenier or some food from the little man you will earn the respect from them and they will be warm and gentle to you. This is my personal experience..so stay away from the all inclusive clubs and check in the Gloriana s

  • Stayed August 2008, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank chrismos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugennie M, Manager at Hotel Gloriana & Spa, responded to this review, 14 November 2015
We have just gone through a series of refurbishing and have some new and upgrade rooms you can check it out on our website hotelgloriana.net or on our facebook page Hotel Gloriana.Thank you for making Hotel Gloriana your home away from home. We will be having a huge special on our room rates for this Christmas which starts now with walk-in rates at US $46.00 and reserved room at $57.00 and $70.00 per night so we are looking forward to seeing you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 6 June 2008

So, me and my fiance needed a place to stay in Mobay. He used to live in Mobay, so he had an idea where to look. We ended up at the Gloriana. We didn't want to spend too much money because it was just one night. When I saw this place, I was a little nervous. It's located in a little strip mall. The entrance is a little wierd because we had to walk down a floor from the front desk, out into the courtyard and then up to our room. Our room was huge. It actually had two double beds a separte bathroom and a separate shower/bath room. The strange thing was that it had sliding glass doors that should open onto a balcony, only there was no balcony and the doors lead to no where - kind of like another building was added in front of the hotel. I do remember seeing signs regarding construction, so that might account to our non-balcony. Anyway, they have a nice size pool and a small pool side restaurant that was a little pricey to me for a poolside kitchen. The room cost about $68 for the night (we might have gotten the special locals price, my fiance is Jamaican), was very clean, comfortable and quiet (music around pool goes off at 10 pm). All in all, not a bad stay at all.

  • Liked — Great Price and Clean
  • Disliked — Not too close to town and strange entry
  • Stayed June 2008, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank kalenacole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugennie M, Manager at Hotel Gloriana & Spa, responded to this review, 14 November 2015
We have just gone through a series of refurbishing and have some new and upgrade rooms you can check it out on our website hotelgloriana.net or on our facebook page Hotel Gloriana.Thank you for making Hotel Gloriana your home away from home. We will be having a huge special on our room rates for this Christmas which starts now with walk-in rates at US $46.00 and reserved room at $57.00 and $70.00 per night so we are looking forward to seeing you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nc
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 23 May 2008

Nice, clean and if you are on a budget, nice place to stay. Staff very friendly and the food a little pricey but was good.

  • Liked — clean room , clean bathroom and hot water
  • Disliked — drapes in the room where outdated
  • Stayed May 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank asria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugennie M, Manager at Hotel Gloriana & Spa, responded to this review, 14 November 2015
We have just gone through a series of refurbishing and have some new and upgrade rooms you can check it out on our website hotelgloriana.net or on our facebook page Hotel Gloriana.Thank you for making Hotel Gloriana your home away from home. We will be having a huge special on our room rates for this Christmas which starts now with walk-in rates at US $46.00 and reserved room at $57.00 and $70.00 per night so we are looking forward to seeing you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Queens NY
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 30 April 2008

I actually stayed at a lovely complex in ocho rios and myflight was leaving mobay but I had a layover. Long story short one of the help desk workers recommended the hotel. I stayed in the famous Mountain View room. Well the view was a rock wall. The bell man was a guy that looked as if he held many positions in the glorious spa .The room was a page out of the old movie a real throwback to the fifties.Someone felt the need to throw petals on the bed on top of a dirty rag that was supposed to be my towel. The bed linen would make any sane person's skin crawl. Don't even ask about the bathroom. I arrived at the hotel @ 5pm and the water stopped running and after several calls to the desk and many empty promises of the water returning no luck. I could not take a shower or flush the toilet after use but the fountain in the pool was running endlessly it was quite odd that the other guest acted as if this was luxury the water never started back until the morning and it was barely a trickle. The guest hung by the pool and ate the high priced food while I went to bed impaitently waiting for morning to check out . Would not stay here again even if it was my last choice I'd rather sleep in the mobay airport.

  • Liked — It's close to the airport
  • Disliked — The place was very dated
  • Stayed April 2008, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank candicepam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugennie M, Manager at Hotel Gloriana & Spa, responded to this review, 26 February 2016
thank you for making hotel Gloriana you home away from home. sorry for your bad experince. and thanks for your comment. when you come again you will have a choice to choose your room. we you come again we will give you a discount for $55 per night. as we have upgraded since your last visit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Montego Bay hotels

washington dc
1 review
3 of 5 bubbles Reviewed 18 March 2008

this was the first time i stay at the Gloriana, i would stay there again. the staff was very kind. the hotel to me was very family orientation. they made me feel welcome. i would tell my friends back home in washington dc, if they visit and money not right, this hotel is the place to be. not far from the hip strip, clean. the only thing is they need to up there time for guest that come to see you, when you do have friends to visit you. i will be back.

  • Liked — just what i was looking for, very relaxing.
  • Disliked — having friends to visit, let had to leave early, at less give them til 12 midnight
  • Stayed February 2008, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank bigandpretty2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugennie M, Manager at Hotel Gloriana & Spa, responded to this review, 14 November 2015
We have just gone through a series of refurbishing and have some new and upgrade rooms you can check it out on our website hotelgloriana.net or on our facebook page Hotel Gloriana.Thank you for making Hotel Gloriana your home away from home. We will be having a huge special on our room rates for this Christmas which starts now with walk-in rates at US $46.00 and reserved room at $57.00 and $70.00 per night so we are looking forward to seeing you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Gloriana & Spa

Property: Hotel Gloriana & Spa
Address: 1-2 Sunset Boulevard | Montego Bay, Jamaica West Indies, Montego Bay, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #41 of 61 Hotels in Montego Bay
Hotel Class:2.5 star — Hotel Gloriana & Spa 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Hotel Gloriana is five minutes walk from the airport and five minutes walk to the famous Doctor's Cave Beach. Amenities in the room include, Air condition, Cable Television, Hot and Cold Water, some rooms have Private Balconey. We have WIFI on property and International Telephone service. GROUP RATES (Ten(10) persons and over) Please note group rates are US $25 per person and if one or two persons in one room it is US $50. Three persons are US $75 Four persons US $100 plus tax. Each person has their own bed. Breakfast is US $8 Dinner US $9 ... more   less 
Also Known As:
Hotel Gloriana Montego Bay
Hotel Gloriana And Spa
Gloriana Hotel

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