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“Elegance and excellence” 5 of 5 bubbles
Review of Jamaica Inn

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Jamaica Inn
Ranked #2 of 36 Hotels in Ocho Rios
Certificate of Excellence
GreenLeadersSilver level
New York City, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Elegance and excellence”
5 of 5 bubbles Reviewed 28 November 2009

In today's world of bureaucracy-driven mediocrity and chain-like sameness, it is refreshing to find a unique place of relaxation where tradition and elegance trump all. My husband and I just returned from our tenth anniversary trip, and as selective consumers, we are not easily impressed. However, we were blown away by the Jamaica Inn. From the moment they picked us up at the airport (professional driver, cold drinks, letter from the hotel), it was clear that service is the mantra at this grande dame. The setting is beautiful...the hotel is immaculate...the food is delicious...the cocktails are divine. And the key ingredient to the success of this property is the people. You will be hard pressed to find a staff member who has been there fewer than 10 years. Whether it's your housekeeper Sadie, your bartender Teddy or your croquet "coach" Rupert, they love their jobs and it shows. On the whole, the suites are not large, but they're elegant and comfortable, and the verandahs are the draw anyway. The verandahs serve as extensions of the room (complete with couches and chairs), which helps to enlarge your living space. We started our stay in a balcony suite and ended in a premier verandah suite directly on the water (you could almost touch the water from your verandah), and both were wonderful. However, if you can swing it, go for the premier verandah suite on the water--we fed the tropical fish in the morning and had our own ocean view throughout the day. There are not a lot of activities per se, but you can be active. We took out the kayaks the hotel provided, we snorkeled on the reefs in front of the hotel, we swam and played croquet. We also enjoyed reading on the quiet beach (helped by the library of books you can borrow) where you often are offered complimentary drinks and are free from the "hawkers" selling their wares on other beaches. There is a nice beach bar and an evening-oriented elegant bar by the dining room. There is a small fitness room (one elliptical, one bike, one treadmill plus some free weights) which does the trick but it is quite hot. We chose to walk/run outside of the resort because it was a bit cooler. We did not choose the all-inclusive plan (the suites have a small refrigerator so you can self-cater), but we did enjoy the meals we ate at the Inn. In addition, we enjoyed local restaurants for dinner, especially Toscanini. The managers are on site all of the time and really get to know the guests--not just at the weekly manager's reception. In fact, they already know many of the guests because there are so many repeat visitors. It was amazing to my husband and me to see the camaraderie and loyalty of so many people. This is a close-knit community--perhaps even a family-- where you are welcomed whether this is your first time or were here two months ago (some guests were). We've been to several islands and many resorts around the world, and we enjoy the variety of different experiences. This is the first time we've left a place asking ourselves "when will we return?" The Jamaica Inn makes a lasting impression and thus far is our siren of the Caribbean.

  • Stayed November 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank CKR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Sarasota, FL
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 November 2009

My husband and I wanted to honeymoon at a special place that would not have major crowds but be a smaller, romantic and unique resort. We found that at the Jamaica Inn. From our arrival where we greeted warmly, to our departure when the General Manager and the owner personally said goodbye, it was a wonderful experience. As other reviews have said, this is a serene and beautiful place with amazing rooms and views, friendly staff and great service. It's a place where you can truly get away from the busy every day routine, have breakfast in your verandah every morning and dine under the stars every night - should you feel like it.
Our goal was to visit a very special -and most importantly- unforgettable place for the start of our lives together. We certainly accomplished that goal. All the people and the beauty of Ocho Rios and the Jamaica Inn were a part of that. We cannot wait to go back.

  • Stayed August 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank sunnysrq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 1 September 2009

We specifically chose Jamaica Inn to get married and honeymoon because it advertised excellent service, privacy, serenity and a fabulous location. We quickly found, however, that the website doesn't do justice to the actual experience. Our expectations were continually exceeded on a daily basis. The Premier Verandah Suite facing west over the water offers a priceless view of the Caribbean sunset each night. The food equals any you would find in the finest restaurants in any large city. The service...what can we say? The staff is very attentive and genuine...many came to be friends by the time of our departure. The best of the best, though, was Tina (our Wedding Planner). She attended to every detail and ensured that we truly had a magical experience. Our only job was to get dressed and show up! She literally took care of everything else. Even though we traveled alone for our wedding, Tina and the entire staff celebrated with us and treated us like family. We can't say enough about our experiences. After our wedding, we enjoyed 5 more days of honeymooning. We were sad the day we had to leave and are already planning our next trip. This place isn't for everyone, however. If you want nightlife and lots of activities, people, loud music, partying, etc.; this is NOT your place. If you want top-notch food, service, accomodations and friendly staff and guests. then book your stay now.

  • Stayed August 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank MrsBritt09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montclair, New Jersey
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 10 August 2009

My husband and I stayed at the Jamaica Innfor 1 week to celebratte our 10th wedding anniversary. The hotel is truly what they advertise "a small grand hotel". From the moment we arrived we felt truly special. Mary the general manager is unbelievable. We were treated as if we were old friends. The wait staff are all fantastic. I can't name them all, but Alvin, Kamar, Angie, Roshan and the rest, were always there to help. Teddy and his jokes are a real treat and Rupert knew what we liked and when to deliver it. This entire team works like a family.
The room was unbelievable. Our room was just like the picture on the online site. Being able to step out right onto the sand to our very own palapa was like living a dream. It was just what we wanted. Peace and quiet with nothing but the water, a book and a drink in our hands!
The restaurant was top notch. THe food was super fresh and prepared beautifully. When we were there the head chef had just left and the sous chef stepped in. Kudos to him, the food was delicious. We were never disappointed. On our last night there, Alvin was even able to get the curried goat ,which was not on the menu, for my husband. He couldn't have been happier.
The sunsets, the sand, the people....made it the best vacation ever. We will be back....
This place is truly a gem....and shouldn't be missed.

  • Stayed July 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Lizg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 August 2009

We just got back from an amazing 8 day trip. everything about the Jamaica Inn is top of the line. When we first arrived we were greeted with a warm welcome from Richard, Mary and even her awesome dog in addition to being informed we were upgraded to an amazing room just a few steps from the beach. Our days were spent with top shelf drinks made by the likes of the legends known as Teddy and Rupert and brought to us by an extremely nice waitress named Georgia who started each day by saying "no rum, no fun!". We started off each day with a delicious breakfast with an equally amazing view from our room. Lunch was served at our lounge chairs on the beach which we washed down with a great planters punch or pina colada. The dinners were extremely intimate starting with drinks and hor'devers on the terrace to the options of live music and gourment food under the stars or a candlelight dinner in our room. The weather was perfect and since it was off season we had almost the entire beach and sea to ourselves. one word of advice is to pack alot of sun screen as in the words of andrew our driver "Jamaican sun will crack yo skin" and no worries if it does because the onsite spa will strip you and scrub you down with a pina colada wash and aloe bath. the spa also is set with the most amazing view of the sea and the sounds of the waves breaking beneath you is extremely calming. Even though our 8 days went extremely fast in retrospect the Jamaica inn has a way of making time stand still during your stay. Everything about this place was wonderful and we highly recommend this place if you are considering a trip to Jamaica. Thank you to Mary and her wonderful stay for making this a vacation we will never forget.

ilan and Jen

  • Stayed July 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JJIG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
binghamton new york
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 20 July 2009

My wife and I just got back (we stayed July 13-July18) and we had a wonderful time at this beautiful resort. The reviews on this site along with other travel sites are the reason I chose to stay here in the first place.

The Room : We stayed in a Deluxe Verandah Suite, it was very clean and combined with the verandah very roomy. What we liked most about this room was that we were one hop over the balcony away from the beach. From there we had 20 steps to shaded lounge chairs and another 20 steps to the beach. The room was cleaned very well each morning and they would come by again in the evening to turn down the room if you wished.

The Beach : Very nice and spotless beach. There were many shaded lounge chairs to choose from and since we were here during off peak season there was no problem finding an empty seat. The staff raked and combed the beach every morning. It seemed like they had people tidying up the place 24/7. There was no one other than starff and hotel guests on their beach,very private.

The Staff : Everyone was so nice and helpful. Mary was great, after a tiring sight seeing trip we came back famished but it wasn't lunch time, Mary asked the staff to give us the lunch menus anyway. She also helped arranged a surprise (for my wife) parasailing trip! Teddy the bartender, all the waiters and hotel staff were very nice, always greeting us with a hearty hello. Tony the boat man took us on a trip to Dunn's River Falls by boat, he got us there before the cruise ship patrons so that we could experience the falls in a very quite setting and on our own pace. He then took us out snorkeling and to Laughing Waters for some really nice pictures. This was a very nice trip and I would suggest it to everyone.

Activities : Other than the boat/snorkeling trip we went on the Chukka Canpoy Tour which was fun but be prepared for a long bus ride as they pick up other people at other hotels then take you to their base camp before moving on to the location of your choosing. My wife has a massage and she said it was wonderful.

The Food : All of the food we ate at Jamaica in was prepared and presented professionally. The water glasses were always full and we never left wanting for anything. We really enjoyed most of the food we ate, there were some "local" flavors that weren't our favorite but that is because we are both really picky eaters, not because of anything the food preparers did wrong.

Other guests : There were not very many other guests at the hotel when we stayed. We did meet a wonderful couple from Turkey that we spent some time with and exchanged emails with. Everyone else we met was very friendly. If you are looking for a big party every night and crowds of young people then this is not the place for you. We got just what we wanted, a nice quiet time together.

Other notes : If you can get transport from the airport through Jamaica Inn I would recommend it. I made the mistake of using the tour bus and it took over two hours to get there. We did have an issue with our fridge and toilet while we stayed but both issues were resolved quickly and professionally. Lastly, I don't know if they are seasonal but the frogs make a terrible racket at night (my wife actually enjoyed it) so you might want to bring ear plugs if that sort of thing bothers you.

I would definitely recommend the Jamaica Inn as a wonderful place to stay while in Jamaica.

  • Stayed July 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Randy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 16 July 2009

My wife and I were so impressed by the reviews of the Jamaica Inn on this site that we chose it for our honeymoon resort. We were so thankful that we did! Everything was incredible. The room was large and well cleaned. The weather was perfect the entire week. The beach was private and felt like we had it all to ourselves. And the view of the ocean from our room was simply amazing - if you are willing to pay extra, the premier verandah suites on the west side (I believe it is the west side - ours was number 17) are incredible. You walk outside the room to an outdoor patio that is directly on the ocean with the waves gently hitting against its sides!

But two things stood out most of all. One was the food. We have never eaten that well for an entire week in our lives. My wife needs to eat gluten free, and the staff went out of its way to have special meals prepared for her three times a day - and she did not get sick once! Which brings me to the other thing, which was the staff. They were so nice to us, and did everything they could to make us feel comfortable. If you want a great example, request Johnson as your waiter.

As others have noted, this is not the place to go for loud nightlife, family activities, or organized group beach activities. But that was fine by us, and we can't wait to go back in the future!

  • Stayed May 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank czmiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jamaica Inn

Property: Jamaica Inn
Address: Main St, Ocho Rios, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Ocho Rios
#1 Family Hotel in Ocho Rios
#1 Green Hotel in Ocho Rios
#2 Spa Hotel in Ocho Rios
#2 Luxury Hotel in Ocho Rios
#2 On the Beach Hotel in Ocho Rios
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Jamaica Inn 4.5*
Number of rooms: 52
Official Description (provided by the hotel):
Since 1950, Jamaica Inn has consistently been ranked as one of the top resort hotels in the Caribbean. Jamaica Inn is a small, elegantly timeless resort located in beautiful Ocho Rios, Jamaica. With just 52 suites spread over 8 acres, there are sweeping views of the Caribbean Sea from every suite. This property boasts a 700-foot premier private beach, which is often considered to be the one of the best in the Caribbean. ... more   less 
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Also Known As:
Jamaica Hotel Ocho Rios
Jamaica Ocho Rios
Jamaica Inn Ocho Rios

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