We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Employee Theft”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hibiscus Lodge Hotel
Ranked #9 of 35 Hotels in Ocho Rios
Grand Cayman
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
“Employee Theft”
Reviewed 14 December 2011

First week of October my friend and I visited Jamacia on business. We went for an over night visit to Ocho Rios. We checked in around 9:00pm took a nap and then went out about 11:30pm to visit the Magaritaville and return at 3:30am. On return we went to straight to sleep only to wake up at 8:00am and found out we lost our camera, sun shades, some gifts, socks, lotions etc. This had to be an inside job cause my friend an i were staying in separate rooms and we both lost stuff and the only time we were out of the room was between the said hours and we did not have any stranger staying with us.
The hotel security checked the rooms for break in but found none, we left our information with the front desk who say they will look into the matter and get back to us, two months later we have not heard from them. In our opition this hotel is a very bad place to stay, you cannot trust any of their employees even the security. The said part is we had many pictures in our cameras from other trips and now its all gone.

Stayed October 2011, travelled on business
Helpful?
10 Thank hero205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

244 reviews from our community

Traveller rating
    96
    103
    24
    15
    6
See reviews for
38
95
16
10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Gatlinburg, TN
Level 6 Contributor
321 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 17 November 2011

This is my fourth year of staying at the Hibiscus Lodge. It has been a good experience each year. The rooms are clean and comfortable. The location is central, yet feals remote once you enter. The grounds are imaculate. The resturaunt is both beautiful and restful. The best I saved for last. The people are all so friendly and helpful. I had an issue with my laptop not wanting to pickup the signal from the router. One of the employees worked with my laptop and got the problem resolved in mo time. I will return here the next time I come to Ocho Rios.

Room Tip: I like the rooms on the second floor. They have a great view of the water from your private balcony...
See more room tips
  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Foxtrot-BandB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 September 2011

I had a lay- over in Ocho Rios and was priveledged to stay at the Hibiscus for a glorious night. The Staff was wonderful, the rest was good and breakfast the next morning was to die for. Thanks to Kwami at the front desk and his staff I would definately return.

Room Tip: Rooms with a view of the gardens.
See more room tips
  • Stayed August 2011, travelled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
3 Thank Fanni07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 August 2011

This was such a wonderful place away from the (sometimes wonderful) madness of Ocho Rios. I will never forget waking up on our first morning and having my heart skip a beat at the crystal sea view out of our window - it was like being an excited kid again, I couldn't wait to get to the pool! The staff were helpful and organised a private taxi for us to get to port antonio - a life saver as we didn't know the roads had all been ripped up and what should have been a simple journey, was going to take an entire day!

We hope that our lives are mapped to bring us back to Hibiscus Lodge one day and that you'll have just as wonderful a stay as us.

  • Stayed September 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank travel_better
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 July 2011

then this is the place for you!
I will start with the cons of this establishment.
Cons:
-Thin walls, could not sleep. There must have been 7 people staying in room next to us on second floor that sounded like they were in our room. Awful.
-Bed bugs biting me everywhere, could not sleep.
-Tiny beds with frames pushed together leaving gap between wife and myself.
- AC unit made room either way too hot or cold. Not kidding.
-No iron/phone in room.
-very slow service for food or anything.
-bartender is worst i've ever experienced in my life. beer was outdated with rust on rim of bottle and impossible to start conversation with lifeless woman behind bar.
-Not safe. Very risky place to leave your stuff behind...doors are not secure and you must take this into consideration before leaving (or entering) room each time.
- If anyone is using pool which they normally are, expect waking up/distraction early and late to their inconsiderate volumes that do not match well with insulation of rooms.
-we had a reservation and woman behind desk asked how many nights we were supposed to be there like she had no idea...i guess we could have said any number and stayed as long as we wanted.
-place has a gate man that will let anyone in no questions asked.
PROS
-The grounds were kept stunning with beautiful views and landscape. The location is on a cliff with really unique layout.
-Pigeon coops and Parrot.
-Food was good. I recommend curry chicken which is not on the menu but they will make on request. (keep very slow service into consideration for schedule, breakfast too)
-Price was cheap but you get what you pay for.
CONCLUSION
If i were to do it all over again, I would have stayed in a safe resort. Paying an extra couple hundred dollars could really make you have a better experience on this beautiful island. I really don't know how all the reviews are so great, they must have employees posting rave reviews.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Ricflair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level 3 Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 July 2011

I stayed here in May of 2007 for a wedding and loved the quaintness of the hotel... The food was excellent particularly breakfast and dinner, and its location, gardens and staff were also unforgetable. The rooms were clean, and of a good size, try and get an ocean view - which means you should be on the 2nd floor. Security wasn't an issue, but my door was locked and then I further secured it...Its not your typical resort, so does not offer a lot of the amenities however, if you want to get a more "local" experience this is your place. Though they don't have a beach, you can jump into the ocean at the bottom of the stairs. Make sure you check out the caves and Dunn River as well as the eatteries others have mentioned. Would go back

Stayed August 2010, travelled with friends
Helpful?
4 Thank wakawa14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 May 2011

Just got back from my stay at Hisbiscus Lodge and I loved it there, will def go back! My dates were from 30th April 2011 till 14th May 2011.

I'm 34 years old and my girl friend (not in a gay way, lol) that I went with was 30 years old. We both like to party so I was a little worried after seeing so many romantic reviews but it was a fantastic hotel.
It's located on Main Street and very close to lots of restarants, shops, bars and Ocho Rios market, although Main Street is pretty busy and hectic most of the time, you immediately relax once you step back into the Hibiscus Lodge grounds! The gardens are truly stunning, I can see why so many people get married there! Amnesia Nightclub is 5 mins walk away and if you wants to go to other clubs like Oceans 11, Margaritaville and Baywatch you can get a cab from Main Street for $100 JA dollars which is like 70p!!!! :-)

The rooms are clean and decent size, I would say a good standard 3.5 star hotel, the grounds are more like a 4 star though. Our room had a shower and no bath, not really a prob for me but i know they do have rooms with baths so maybe just request it when your booking if you really need it. Rooms also have TV and cable, full air con and a ceiling fan.
There is security on the front gate at all times and all they guys there are lovely! Will miss ya Dave!
They also have a lovely pool, jacuzzi and tennis courts.
Now for the breakfast in the restuarant, what can I say, ackee, saltfish with jonny cakes is just amazing, Ioved breakfast and the staff are great especially Renee, Chevez, Jimmy and Andre! They also serve lunch and dinner there but I ate out during the day, if it was anything like their breakfast it will be great!

if you have any additional requirements, just speak to reception, they will always do their best to get you whatever you need!

Just want to say a massive thanks to Dave, Steve, Mr Dixon, Tony, Bobo the parrot, Renee, Chevez, Andre, Jimmy and a special thanks to Tony for sorting out my transfer to the airport on my last day! Sorry for any names I missed!

LOVE YOU ALL,WILL BE BACK SOON!

Samantha. P. xxx

Room Tip: Ask for a room with a balcony, lovely sea views!
See more room tips
  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank SamanthaSweetpea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ocho Rios hotels
1.4 mi away
Jamaica Inn
Jamaica Inn
#2 of 35 in Ocho Rios
1,296 reviews
0.1 mi away
Silver Seas Resort Hotel
Silver Seas Resort Hotel
#16 of 35 in Ocho Rios
274 reviews
1.8 mi away
Kaz Kreol Beach Lodge
Kaz Kreol Beach Lodge
#10 of 35 in Ocho Rios
170 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hermosa Cove - Jamaica's Villa Hotel
0.5 mi away
Pineapple Court Hotel
Pineapple Court Hotel
#13 of 35 in Ocho Rios
106 reviews
0.1 mi away
Sand Castles Resort
Sand Castles Resort
#19 of 35 in Ocho Rios
320 reviews
Show Prices
Show Prices
Show Prices

Been to Hibiscus Lodge Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hibiscus Lodge Hotel

Property: Hibiscus Lodge Hotel
Address: 83 Main St | St. Ann, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#3 Best Value Hotel in Ocho Rios
#5 Family Hotel in Ocho Rios
#8 Romantic Hotel in Ocho Rios
#9 Spa Hotel in Ocho Rios
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hibiscus Lodge Hotel 3*
Number of rooms: 27
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, TripOnline SA, Hotels.com, Evoline ltd and Cancelon so you can book your Hibiscus Lodge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hibiscus Hotel Ocho Rios
Hibiscus Lodge Hotel Jamaica/Ocho Rios
Hibiscus Ocho Rios

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing