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“Excellent time (2nd visit) for SB 2014”

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Sandals Ochi Beach Resort
Ranked #7 of 35 Hotels in Ocho Rios
Reviewed 26 April 2014

We visited for spring break 4/13-19--returning from a summer visit 2 years ago--and had 5 other couples join us. Excellent food, staff, and service (Tex, Jermaine, & Kirk @ Kimonos--Kenroy @ Bayside--Wilson/Arturo, Natoya, & Obenia @ Soy, Melissa @ Ochi club pool, lobster tail at Sabrina's--Jamaican patties, jerk chicken, and fish burgers @ the Ochi/grill). Ochi beach party Mon, returnee dinner/chocolate buffet/All white party Wed. Big boss Brian and Kareema-loyalty manager were the best (meet us in Exuma next year?) Shadine/Lydia @ Club sandals (thank you for helping us call the airline for lost luggage) and Donmaur/Shadanne @ Snaphots were the friendliest. Room service 7am-10pm. No butler service for us and it was just fine. Didn't spend much time in the room. Stayed in the main building this time (music from Jamie's till about 1am--so if you want quieter, ask for a room away from the elevators. Went to Scotchies in town for local food ($10/pp taxi)--yum. Diving orientation @ 9 (2x/week), diving trips @9, noon, 2. Bus transfer to and from was comfortable (1 1/2 hr). If you can't have fun, be positive, and enjoy yourself in a place where you don't have to make your own meals and your own bed, and experience friendly service--then not much will make you happy. We love it and thank you, Sandals. Every-tin' IRIE.

Room Tip: If in the main building/riviera side-it's quieter away from the middle/elevator/Jamie's down...
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  • Stayed: April 2014, travelled as a couple
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3  Thank vegastravelers55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,117 - 4,123 of 8,858 reviews

Reviewed 26 April 2014

My husband and I stayed here March 29 - April 5th for our wedding anniversary. The weather in Jamaica was beautiful and warm which was very much needed after the winter we had in NY. The grounds at the resort were beautiful and well kept. All of the staff was friendly and always polite. We were so well taken care of by all and I want to give Thanks to some very special people.

Kevin & Dennis were our butlers. This was our first experience with butlers at Sandals and they did not disappoint. They made our dinner reservations, kept our fridge stocked, escorted us to dinner and checked on us during the day to make sure all of our needs were met. They brought us surprise goodies during the day and even left us a special surprise in the evening for our anniversary. Not that we were spoiled but whatever we needed with advance notice they accommodated. They knew enough about us to know when we needed our privacy. (Respect mon!!). We should be so fortunate to have two butlers like them in the future when we visit Sandals again and hope to see them soon!

Anna and Annmarie at the Ochi Beach Club were the best. They went above and beyond making sure we enjoyed our time on the beach. They made sure our glasses were full and brought us special treats. They were so sweet and always smiling which made our days. We tried the Island Routes Lovers Rock Catamaran Cruise which was awesome. A special shout out to Crumbs, whom Anna made sure knew who we were and that we were taken care of.

We didn't try all of the restaurants but enjoyed the ones we did. The food was grea (our compliments to the chefs !!!!). A special thanks to Tashae at Valentino's, Tevin (trainee) at Sabrina's, Dwayne at Bayside, Chris (chef) at Sabrina's and Hank at Sabrina's and Kimono's.

We paid extra to have the private car service from the airport to the resort. Well worth the price and Mr. G. Campbell was a fantastic chauffer driver, very informative , polite, professional and accommodating. This bodes as well for Mr. Cox.

And last but not least all of the jitney and shuttle drivers who have to take you up and down the resort since it is so huge and walking can be tiring! All in all a fantastic trip and can't wait to return!

  • Stayed: April 2014, travelled as a couple
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Thank mirish29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014

We had our wedding at this resort and everything about it was just truly AMAZING! The staff is second to none and go above and beyond to make you feel welcome. We had 19 guest to attend our wedding and EVERYBODY had nothing but great things to say. The food was excellent, the view was was breathtaking, and the entertainment was awesome. And just when I thought it couldn't get any better...we met with our wedding planner, Ms. Latoya Brooks. Latoya truly made our wedding day the "Best Day Ever!" She was professional, knowledgeable, and genuinely sweet! I tear up just thinking about how awesome she was. When she said "no worries mon, I got you" that's just what she meant. Thank you to every at Sandals Grand Riviera for the best time of my life!!!

Room Tip: Go for the Ocean view.
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  • Stayed: April 2014, travelled as a couple
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1  Thank Denise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014

Where to start? Butlers, Robert and Akeem are the best! The towel people in the bed were beyond cool. Getting us from the bottom to the top in the Lamborghini was an adventure in itself. Everyone was beyond helpful and caring. The resort is beautiful and even though large there is never a problem getting from one place to another. This was our ninth trip to Sandals second to this resort and we will come back soon . Miguel the food was amazing. Last but never least is Vishal, he is a beyond caring person. If you are reading this your concern when I was Ill was above and beyond. It meant a lot. Thanks for the Jalapeños and I am sure it must be 7 o'clock somewhere!!!!

  • Stayed: April 2014, travelled as a couple
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Thank Cheryl N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014

Amazing hotel, staff, food, entertainment. Definitely worth going to sandals if you haven't been before. You won't be able to go anywhere but sandals after you have been.
We got a butler room and Nadine and Anton were absolutly amazing! They helped us stay organized for outings, Made reservations for dinner and got us there, brought us food while resting at the room. They also had many surprises along the way. My husband even lost his wedding room and ripped the room apart looking for it. (Some nice person turned his ring in at the front desk and he got it back) when we got back to the room it was already put back together because they had heard what happened. Such amazing service all around.
The only thing I would say which was not a big deal is that the butler suites are further away from the beach then it looked online. They had quick and easy access to get there though.
-Armin and Diana :)

  • Stayed: March 2014
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2  Thank Dianamleslie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014

In 1994, I visited an all-inclusive Club Ortanique ska Ciboney ... Sandals, the luxury all-inclusive resort system has since purchased the property. The service is top-notch and it is well worth the money you will spend on your luxury vacation! Ricardo, Ennis, and Voyston take exceptional care of you at the Polo,Lounge in the Manor House. Dwayne is the Omelet Zen Master at the Marketplace. Milton absolutely spoiled us with incredible service. He lured us back his restaurant when he discovered we were dining at China Doll! We missed "why not?" Bishop, but we heard he was cross training at the Sandals Turks & Caicos location. Next year!
Brittany, at the front desk, stayed with us to resolve a minor air conditioner problem. Her efforts kept it from becoming a major issue! I am remiss if I fail to mention Alcian and Charmaine. I met a new person this year, Donald. Donald was very helpful in addressing and managing a staff issue.
There was a perceptible change in the food this year. Chef Alex took the time to explain to us that the CEO, Mr A Stewart, implemented a buy-local initiative!
Golf is a highlight for us! Dave Reid does a great job, along with caddy master, Jermaine, the ladies at the desk in the Pro Shop, the beverage cart gals and our terrific caddies, Anthony a.k.a Soda and Wesley. Be sure to ask for Soda and Wesley on your next golf outing!
We missed anemone at the water sports department. Popsi always takes great care of us!
We look forward to our visit next years! Book yours today!

Room Tip: Butler service is nice to have ...
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  • Stayed: April 2014, travelled with friends
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1  Thank Claudia27596
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014

We have stayed at many different sandals in the last few years and this was our favorite for a few reasons.

1) the staff was SUPER accomodating
2) the grounds were beautiful
3) the price was right on

For us, what really separates one all inclusive from another is the staff. Of course there are subtle differences between each resort (time of year, weather, food, etc) but for my wife and I, the difference is always in the people.

  • Stayed: November 2013, travelled as a couple
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2  Thank aho682
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandals Ochi Beach Resort

Address: Main Street | P.O. Box 771, Ocho Rios, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Ocho Rios
#5 Top resorts Hotel in Ocho Rios
#7 Luxury Hotel in Ocho Rios
#7 On the Beach Hotel in Ocho Rios
#7 Spa Hotel in Ocho Rios
Price Range: £303 - £819 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Ochi Beach Resort 5*
Number of rooms: 529
Official Description (provided by the hotel):
•Situated on over 100 acres of lush hillside gardens overlooking the Caribbean Sea•529 villas, luxury rooms and suites with fantastic mountain and ocean views•94 pools (7 large public pools), 22 whirlpools•16 dining options including room service for butler serviced suites•2 luxurious Red Lane Spas•Complimentary golf at Jamaica’s most elite and popular golf course, the Sandals Golf & Country Club (Transfers to the golf course are included)•Over 5,000 sq. feet of first class meeting and conference facilities•Recently completed US$60 million renovation/refurbishing exercise•Voted Sandals Resorts “World’s Leading All-Inclusive Company” 16 years in a row•Voted Sandals Resorts “Caribbean’s Leading Hotel Brand”, 18 years in a row•Voted Sandals Grande Riviera ‘Jamaica’s Leading Resort’ ... more   less 
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Also Known As:
Sandals Grande Riviera Beach & Villa Golf Hotel Ocho Rios
Sandals Grande Riviera Beach And Villa Golf Resort
Sandals Ocho Rios
Ciboney Ocho Rios
Sandals Ochi Beach Resort Jamaica/Ocho Rios

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