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“Great Mystic Mountains value”

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Mystic Ridge Resort
Ranked #8 of 19 Ocho Rios B&B and Inns
Level 3 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great Mystic Mountains value”
Reviewed 2 June 2014

My husband and I stayed in the loft suite while we were in Ocho Rios for 2 days . The room was clean, decor basic but slightly modern. There is a mini refrigerator but no microwave. Staff were very friendly. Breakfast which is complementary was a little disappointing, as we got the same jamaican dish both mornings. Also you are not allowed to serve yourself except the breads . Major plus is that staying at this property gives you great perks if you wish to go to Mystic Mountains rain forest adventure (a must do)!!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
4 Thank Nat W Smith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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185 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Miami Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 May 2014

My stay at the Mystic Ridge Hotel was excellent. Right in the heart of Ocho Rios. It is just 5 minutes walk from the shopping centre,supermarket etc and 2 minutes from the jerk centre where you will get really great jerk chicken.
The staff are friendly and will go the extra mile to help you,Marsha,Julisa and Martel especially
.
What makes my vacation at this hotel most memorable is the mobile spa service done in my room by Sanatta. She is very proffessional and have hands of magic. I did a body massage and hot stone foot massage. Her head massage is to die for. I would have love to do another service with her but could not afford it.

Be sure to a massage or two with Sanatta. She is the best! She did recommend Verona for a good facial and waxing.

I cant wait to go back to Mystic Ridge. Check out Mystic Mountain too while you are there.

  • Stayed February 2014, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 April 2014 via mobile

We stayed here in February. The place can use some major renovations. The rooms are average. Waterpressure is low......we were always out and about and just needed a place to rest our heads for 7 days. The rooms are kept clean bed is decent, tv works and staff in the dining room are friendly. Btw remember it is not all inclusive....only breakfast is free. Ask for the jamaican breakfast bc it is not on the buffet line

  • Stayed February 2014
    • Value
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    • Service
Helpful?
1 Thank ngrove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Old Harbour, Saint Catherine, Jamaica
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 April 2014

I've now stayed at the Mystic Ridge Resort on three occasions (four if you count my stay there in a privately owned apartment). The fact that I keep returning there speaks to the fact that it is a wonderful place to stay. The staff are pleasant, polite and helpful, and one in particular by the name of Renardo Russell goes above and beyond the call of duty in ensuring that all my requirements were met.
It was not an all inclusive package as all meals were not included, but breakfast was included. The June Plum Restaurant, however, provided tasty meals at a reasonable cost and delivered them to the room on request.
The location is great; easy access to shops in the town of Ocho Rios and several beaches. The property is beautiful and it is very relaxing to just sit in the lounge which overlooks the pool and just chill, but if you want to go out sightseeing that is easily arranged with several in-house drivers. Your Resort bracelet gives you free access to the Ocho Rios Bay Beach, plus free transportation to said beach, which we discovered belatedly as no-one had seen fit to tell us on our previous stays.
Despite one or two little minor dis-satisfactions I would have no hesitation in recommending this facility to vacationers.

  • Stayed March 2014, travelled with friends
    • Value
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Helpful?
2 Thank Claudette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weston, Florida
Level 5 Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 April 2014

Wonderful spot to stay in Ocho Rios - We had a 2 bedroom with a spiral stair case going up to the 2nd bedroom. Very spacious that also included a living room and a full kitchen. The view from our balcony was really beautiful overlooking the town and the bay. Very safe feeling on the property, (even late at night walking around the grounds). The employees from the security guards, hotel staff and restaurant staff could not have been any more helpful or nicer.
Overall; great staff, great location, great view, great fun!

  • Stayed January 2014, travelled with family
    • Value
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Helpful?
1 Thank Laura A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ft lauderdale
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 April 2014

Do not stay at this property. the service is a joke. No internet all weekend, and the room was not particularly clean. No toiletries. The free breakfast is a joke and is not a buffet. there is an unpleasant gentleman behind the counter handling out rations of bland food. Not only is he unpleasant, he is a liar at best, racist at worse. If you are a local or black American, clearly your money isnt good enough.

Waitress served cold coffee. mentioned it to her, She took the cup and microwaved it to an unbelievably hot temperature that burns the hand when you hold the cup!
the bathroom upstairs is a joke. Lingering stench, and a strange shower/jacuzzi setup with inadequate water pressure.
the only positive about this hotel is it location.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank rudebway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review, 19 April 2014
We are very sorry to hear about your negative experience. Mystic Ridge is one of the most popular hotels in Ocho Rios and normally receives positive feedback on our rooms, service, and amenities. We welcome guests from many countries and backgrounds. It is our policy to show the same warmth and courtesy to all our guests.

Thank you for speaking with our General Manager regarding the challenges you experienced and for the positive feedback you gave about our staff at check-in and the service you received from them. Our directors are meeting with the management at our restaurant June Plum regarding the service you received.​

​We look forward to the opportunity to welcome you back to Mystic Ridge Resort to experience our true Jamaican Hospitality – Jamaica's motto is Out of Many One People.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Ocho Rios hotels

chicago
Level 5 Contributor
64 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 1 April 2014

We travel a lot, near and far, and Condos at the Ridge by far is the best place we ever stayed! The value is unbeatable! The location is easy to find – at the Mystic Ridge right up the hill before getting into the main street of Ocho Rios. Condos at the Ridge does not include the meal plan or exclusive things that the "Mystic Ridge" hotel does. But the place is the same and awesome! We easily walked to the beach and local restaurants and shopping. The room was very comfortable, we made ourselves right at home. Room included air conditioning and an ice cold refrigerator. Bathroom was functional and really clean. Our room had a patio w/ seating/table with pool view. The pool is one of my favorites. Very large with lots of room to swim and play! Behind the condo complex is the Turtle River Gardens and Waterfalls, so the view from the condo is lush and beautiful. I recommend a day at the Turtle waterfalls. It’s quiet and you can roam the grounds, visit the birds and walk up the waterfalls w/o the Dunn’s River crowds!! On site at the condo is June Plum restaurant. We enjoyed very good full breakfasts and very good low priced dinner’s. The wine is also comparable in price to the local grocery store. They also have a beautiful bar and lounge seating area which overlooks the pool. All in all a wonderful stay! I don’t say this often, but I will be back; next time with the whole family!!! Big thanks to Brian – the condo manager - for making our stay awesome!!!!! Finally, also Ocho Rios was wonderful. Check out the Blue Hole (if you can find it) , Regge Beach, Turtle River Gardens and Waterfall and the Ocho Rios beach too was very clean.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tinamf79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mystic Ridge Resort

Property: Mystic Ridge Resort
Address: 17 DaCosta Dr, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 19 B&Bs / Inns in Ocho Rios
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Mystic Ridge Resort 3*
Number of rooms: 44
Official Description (provided by the hotel):
A modern gated complex complete with swimming pool, bar area, restaurant and tennis court. Air conditioned rooms with jacuzzi with king and queen side beds. Can sleep up to 8 people. ... more   less 
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Also Known As:
Crane Ridge Hotel Ocho Rios
Mystic Ridge Resort Jamaica/Ocho Rios

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