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“Wonderful honeymoon stay”
Review of Couples Sans Souci

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Couples Sans Souci
Ranked #4 of 35 Hotels in Ocho Rios
Certificate of Excellence
Reviewed 19 November 2013

We stayed at Couples San Souci November 9-17 and had a fantastic honeymoon experience. It was my husbands first time out of the U.S. and our first time to Jamaica and I felt that we chose the perfect place to go. The food is great! We loved Casanova, but Palazina was amazing too. Edgar at the omelet station made the most delicious omelets every morning. We also enjoyed Bella Vista - for a "casual restaurant" the evening meals were of a surprisingly high caliber. We loved the bartenders at the swim-up bar. They were entertaining and would make anything you asked, even make original creations. Most employees we encountered seemed to enjoy their jobs and worked hard to make sure we enjoyed our stay. Dillano was our favorite waiter - he was helpful and was always in a good mood. We had fun on the Dunns excursion - I would recommend doing it once. I would also suggest checking out the water sports - we both enjoyed snorkeling and the water bikes! I had a blast - but I think my husband had the time of his life. He's already planning for our next trip back.
Our only complaint - and all things considered this isn't major - was the mini-bar refills. We requested a refill of soda, beer, and juice most days - but our request was only filled twice.
Overall, we felt we were treated so well. They worked with us to arrange our tours, and they gave us special treats to celebrate our honeymoon. We would definitely recommend CSS to other couples.

Room Tip: We stayed in E block on the first night - the view was amazing and the patio was large and very nice...
  • Stayed: November 2013, travelled as a couple
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3  Thank mformichelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this reviewResponded 26 November 2013

Dear mformichelle,

Thanks for honeymooning with us in Jamaica. Delighted you enjoyed your time with us allow with Edgars tasty omlettes and Dilliano's great service. We look forward to having you come back and spend some more time with us.

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1,814 - 1,820 of 3,900 reviews

Reviewed 18 November 2013

Beautiful resort.The food was excellent.My wife loved the mineral pool and hidden hot tub.The beach was clean and the water was warm. There were plenty of pool and beach chairs and nowhere did it feel overcrowded.We were treated like royalty by every staff member we encountered.Thanks for a great vacation.

Room Tip: Choose a beachfront room if you do not like steps.
  • Stayed: October 2013, travelled as a couple
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3  Thank Bnhoover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this reviewResponded 26 November 2013

Dear Bnhoover,

The mediterranean charm of Sans Souci is always sure to captivate and we are happy you were. You are indeed royalty and we are always happy to have you with us.

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Reviewed 18 November 2013

Stayed 10/26 to 11/02 in Building B.
Arrival in Montego Bay.
Saturday at 11:35 AM our flight deplaned to enter customs and immigration. Fortunately our flight was an early arrival and the length of time in both was about 20 minutes until we were escorted to the Couples Lounge by the Apple representative. Checked in at lounge and had a few Red Stripe beers before we were escorted to the transportation bus. COmment on the Club Mobay arrival service. Certainbly was not worth the price since our entry was so fast. COuples Lounge had all the amenities we needed before departing for CSS.
Transportation to CSS.
It was about a 90 minute trip. The roads were modern and unlike the roads of the early 90s with their twists and turns and crazy drivers passing at every turn. This was one of the most relaxing road trips I have ever been on in Jamaica. Driver was friendly and engaging which helped make the trip pass quickly.
Arrival at CSS.
Pretty uneventful.
Checked in, assigned room. We were not offered taht cool towel or champagne but ijt really did not matter. Checked out the view from the lobby terrace and it was magnificent. Driven to room and unpacked shortly thereafter.
Building B Room.
Although dated it was large and comfortable. Sitting area was a nice touch as was the balcony. The accomodations were not lacking in any way. Bathroom was large and shower always had hot water.
Restaurants.
Cassanova was outstanding. Pallazini was delicious. Certainly not your Mortons or Capital Grille but the food was delicious. Breakfast was excellent with a great cup of Jamiacian coffe to begin your day. I did not see anyone that came to loose weight, we certainly did not
Beverages.
Bars were adequate with a variety of mixed drinks and tropical drinks. Never tire of receiving a cold drink on a hot day.
Service.
Service provided by the staff are just as the reviews indicate. A group of dedicated staff that are there to make your stay enjoyable. All the praise throughout the reviews are well deserved.
Grounds.
They are as well maintained and stunning as described. Its is a living botanical garden which you are invited to explore.
Beach and Pools.
Although small the main pool was never crowded. The beach was clean and picturesque. The ocean was a disappointment being shallow and less than clear.
Outside activities.
Did the Dunns River tour and it was as good as ever. Took the Blue Mountain Bike Tour. It was off the beaten path and allowed us to see the remote inhabitated area of Jamaica. The roads are frightening.
Minor Irritations.
Lack of mint for Mojitos. Refilling mini bar was 2 days late after 3 calls. Although an irratant it did not detract from our stay.

Room Tip: B block is convenient with a great beach view. Walking the steps and hills is a task.
  • Stayed: October 2013, travelled as a couple
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1  Thank Steelerfan48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this reviewResponded 26 November 2013

Dear Steelerfan 48,

Thank you for your vacation review. We are delighted that you had a great driving experience to the resort. The staff are our biggest asset and we are happy they have continued to exceed expectations. Please accept our apologies for the inconvenience incurred with regards to the nonavailabilty of mint and the mini bar. We do look forward to hosting you again soon.

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Reviewed 16 November 2013

Couples Sans Souci was the most beautiful and relaxing place I have ever been, they had the best food, a very friendly staff, and there was so much to do! We had a blast and can't wait to go back again!!!!! :)

  • Stayed: November 2013, travelled as a couple
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Thank Haley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this reviewResponded 26 November 2013

Dear Haley P,

Thank you for honeymooning with us. Delighted you had such a fabulous time and await welcoming you again soon

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Reviewed 15 November 2013

staff was super friendly.food was pretty good. not crowded a place to go if you dont want to be bothered and just relax.wish they had a few more excursions and offered someone the ones that they did have on more then just one night. it was the longest 2 hours bus ride ever tho probably my only complaint.

Room Tip: a beach front room is better except then you have to walk up a crazy amount of stairs to get to ever...
  • Stayed: November 2013, travelled as a couple
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Thank kayla b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this reviewResponded 20 November 2013

Dear Kayla B,

It is great to know you had a fabulous time with us and we look forward to taking care of you again soon

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Reviewed 15 November 2013

We just returned from a week in Jamaica. The facility is great and the people even better. Sunset Beach is the best nude beach we have ever seen. Spoke to some others that have been to about a dozen and they also agree it is the best. We also like the fact that it is NOT a nude resort but has a great nude beach with a pool, hot tub, and bar.
The people are all friendly and helpful. Just a few that stood out were Evol that handles bags, Edgar makes the best omletes, Valentine the waiter trainee, Veronique at the Sunset Beach bar and her assistant Sheena, and Marteen (maybe Martin) that was everywhere and doing everything always with a smile and a "hey mon".
This was our second trip and we are planning the third in about 8 months.

Room Tip: They don't allow you to choose before you get there but you can ask for certain areas once you a...
  • Stayed: November 2013, travelled as a couple
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1  Thank Tennessee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this reviewResponded 20 November 2013

Dear Tennessee W,

We are happy to hear of the great accolades you have for the staff and we will be sure to advise them. Also happy to know you enjoyed the Sunset Beach area that was recently redone and we look forward to having you visit with us again soon.

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Reviewed 15 November 2013

Couples Sans Souci was recommended to us as the place to go in Jamaica, and we were not disappointed! We wanted a place with no kids, and also a place to tan nude. All-inclusive made it really nice not to have to worry about carrying cash around everywhere, but some one the staff were so exceptional that we felt bad not tipping them! ALL of the staff is friendly, courteous and cheerful, and always go out of their way to make sure you are having a good time ("no problem, mon!") There is so much included that you can always find as much or as little to do as you want. My fiance did the scuba and had the time of his life! We both went snorkeling and to Dunn's river falls. The only activities I would have liked to see more of were more frequent shopping excursions (it only goes on Wednesday afternoon, the day we left) and more yoga classes offered for relaxation. The Au Naturel beach was awesome and we spent every afternoon there just relaxing and floating in the ocean. Always a good variety of options to eat both at the bars and restaurants (the Casanova was definitely the best but we liked Bella Vista too). Breakfast at the Palazzini was always good with the omelet and pancakes bar. An espresso bar would have been nice. The Friday night buffet and party were terrific, and the Tuesday night one with the steel drums was pretty fun too. We loved our room , it was very cute and comfortable. They even brought us complimentary fruit and champagne since it was my birthday. One downside was that when we got there our shower didn't work, and it took most of the day ask a lot of requests to get it fixed, and even then the water pressure remained low. The other downside was that we were told by the Tour Desk that our Chukka credit would be good for the gift store, but when we checked out we were told that they could not honor it, so we lost out on $100 that we could have used somewhere else. Overall we had a fantastic trip and are planning to return in two years as soon as we can save up the money again! Do wish they would let you reserve a specific room, since we would love to have that same room again.

  • Stayed: November 2013, travelled as a couple
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2  Thank LoriVance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this reviewResponded 20 November 2013

Dear LoriVance,

Thank you for having chosen Couples Resorts. We appreciate your feedback and are delighted to know you enjoyed the various excursions we offer and the great staff service. We do look forward to hosting you again soon at Couples Resorts.

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Additional Information about Couples Sans Souci

Address: Route A3, St-Mary | PO Box 103, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Ocho Rios
#3 Romantic Hotel in Ocho Rios
#4 On the Beach Hotel in Ocho Rios
#4 Spa Hotel in Ocho Rios
#4 Luxury Hotel in Ocho Rios
#6 Family Hotel in Ocho Rios
Price Range: £257 - £439 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Couples Sans Souci 4.5*
Number of rooms: 150
Official Description (provided by the hotel):
Nestled on the cliffs of Jamaica’s emerald coast above a dazzling stretch of Caribbean, Couples Sans Souci beckons you to surrender mind, body and soul. The resort's 'no worries' mantra comes to life as every day unfolds. Lose yourself exploring secluded stone pathways. Melt away stress in the healing natural mineral springs. Feel a rush of exhilaration scaling Dunn's River waterfalls. Or simply drift asleep in a hammock by the sea. Located in vibrant Ocho Rios, the resort's design pays tribute to an understated colonial elegance—intricate latticework, white woven furnishings and feathered palms set a refined stage for your island escape. Dining options abound—from authentic Jamaican fare to five-star international cuisine. Private cabanas at cliff's edge provide the ideal setting for our signature spa treatments, while the choice of resort activities knows no limits. Learn the art of living well while living in the moment at Couples Sans Souci. ... more   less 
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Also Known As:
Couples Sans Souci Hotel Ocho Rios
Couples San Souci
Couples Sans Souci Ocho Rios
Couples Sans Souci Jamaica/Ocho Rios

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