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“Beautiful location”
Review of Couples Sans Souci

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Couples Sans Souci
Ranked #4 of 35 Hotels in Ocho Rios
Certificate of Excellence
Carver, Massachusetts
Level 5 Contributor
58 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Beautiful location”
Reviewed 21 November 2013

We stayed from Nov 14-19th, and had a great time. Although we were supposed to be travelling with another couple (they didn't make it!), we enjoyed ourselves very much. My husband had a tough time navigating the stairs A(and there are a LOT of stairs!) from our original room in the G block, but Shauna at the front desk graciously moved us to a ground level room near the beach, which worked out very well.
Food! It was amazing! The Friday Night Gala rivaled anything we've seen on a cruise ship, with a huge variety of food choices. The restaurants were wonderful, and the staff was great. We also took advantage of the water sports. We aren't golfers, so the golf option was not anything we were interested in. The ride to & from the airport was long....even longer going to the resort because of a very bad accident, which delayed us almost an hour.
Overall, it was great.

Room Tip: Don't like climbing stairs? Get a room in the A or B block.
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  • Stayed November 2013, travelled as a couple
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    • Rooms
    • Cleanliness
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Helpful?
Thank amyandmikesma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this review, 2 December 2013
Dear amyandmikesma,

Thank you for choosing Couples Resorts for your recent vacation. We are always happy to assist with requests,are pleased that you were satisfied and we look forward to catering to your needs more in the future.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,305)
Date | Rating
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English first
Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 November 2013

We stayed at Couples San Souci November 9-17 and had a fantastic honeymoon experience. It was my husbands first time out of the U.S. and our first time to Jamaica and I felt that we chose the perfect place to go. The food is great! We loved Casanova, but Palazina was amazing too. Edgar at the omelet station made the most delicious omelets every morning. We also enjoyed Bella Vista - for a "casual restaurant" the evening meals were of a surprisingly high caliber. We loved the bartenders at the swim-up bar. They were entertaining and would make anything you asked, even make original creations. Most employees we encountered seemed to enjoy their jobs and worked hard to make sure we enjoyed our stay. Dillano was our favorite waiter - he was helpful and was always in a good mood. We had fun on the Dunns excursion - I would recommend doing it once. I would also suggest checking out the water sports - we both enjoyed snorkeling and the water bikes! I had a blast - but I think my husband had the time of his life. He's already planning for our next trip back.
Our only complaint - and all things considered this isn't major - was the mini-bar refills. We requested a refill of soda, beer, and juice most days - but our request was only filled twice.
Overall, we felt we were treated so well. They worked with us to arrange our tours, and they gave us special treats to celebrate our honeymoon. We would definitely recommend CSS to other couples.

Room Tip: We stayed in E block on the first night - the view was amazing and the patio was large and very nice...
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  • Stayed November 2013, travelled as a couple
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Helpful?
3 Thank mformichelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this review, 26 November 2013
Dear mformichelle,

Thanks for honeymooning with us in Jamaica. Delighted you enjoyed your time with us allow with Edgars tasty omlettes and Dilliano's great service. We look forward to having you come back and spend some more time with us.
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Orillia, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 November 2013

Beautiful resort.The food was excellent.My wife loved the mineral pool and hidden hot tub.The beach was clean and the water was warm. There were plenty of pool and beach chairs and nowhere did it feel overcrowded.We were treated like royalty by every staff member we encountered.Thanks for a great vacation.

Room Tip: Choose a beachfront room if you do not like steps.
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  • Stayed October 2013, travelled as a couple
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Helpful?
3 Thank Bnhoover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this review, 26 November 2013
Dear Bnhoover,

The mediterranean charm of Sans Souci is always sure to captivate and we are happy you were. You are indeed royalty and we are always happy to have you with us.
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Pittsburgh, PA
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 November 2013

Stayed 10/26 to 11/02 in Building B.
Arrival in Montego Bay.
Saturday at 11:35 AM our flight deplaned to enter customs and immigration. Fortunately our flight was an early arrival and the length of time in both was about 20 minutes until we were escorted to the Couples Lounge by the Apple representative. Checked in at lounge and had a few Red Stripe beers before we were escorted to the transportation bus. COmment on the Club Mobay arrival service. Certainbly was not worth the price since our entry was so fast. COuples Lounge had all the amenities we needed before departing for CSS.
Transportation to CSS.
It was about a 90 minute trip. The roads were modern and unlike the roads of the early 90s with their twists and turns and crazy drivers passing at every turn. This was one of the most relaxing road trips I have ever been on in Jamaica. Driver was friendly and engaging which helped make the trip pass quickly.
Arrival at CSS.
Pretty uneventful.
Checked in, assigned room. We were not offered taht cool towel or champagne but ijt really did not matter. Checked out the view from the lobby terrace and it was magnificent. Driven to room and unpacked shortly thereafter.
Building B Room.
Although dated it was large and comfortable. Sitting area was a nice touch as was the balcony. The accomodations were not lacking in any way. Bathroom was large and shower always had hot water.
Restaurants.
Cassanova was outstanding. Pallazini was delicious. Certainly not your Mortons or Capital Grille but the food was delicious. Breakfast was excellent with a great cup of Jamiacian coffe to begin your day. I did not see anyone that came to loose weight, we certainly did not
Beverages.
Bars were adequate with a variety of mixed drinks and tropical drinks. Never tire of receiving a cold drink on a hot day.
Service.
Service provided by the staff are just as the reviews indicate. A group of dedicated staff that are there to make your stay enjoyable. All the praise throughout the reviews are well deserved.
Grounds.
They are as well maintained and stunning as described. Its is a living botanical garden which you are invited to explore.
Beach and Pools.
Although small the main pool was never crowded. The beach was clean and picturesque. The ocean was a disappointment being shallow and less than clear.
Outside activities.
Did the Dunns River tour and it was as good as ever. Took the Blue Mountain Bike Tour. It was off the beaten path and allowed us to see the remote inhabitated area of Jamaica. The roads are frightening.
Minor Irritations.
Lack of mint for Mojitos. Refilling mini bar was 2 days late after 3 calls. Although an irratant it did not detract from our stay.

Room Tip: B block is convenient with a great beach view. Walking the steps and hills is a task.
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  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank Steelerfan48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this review, 26 November 2013
Dear Steelerfan 48,

Thank you for your vacation review. We are delighted that you had a great driving experience to the resort. The staff are our biggest asset and we are happy they have continued to exceed expectations. Please accept our apologies for the inconvenience incurred with regards to the nonavailabilty of mint and the mini bar. We do look forward to hosting you again soon.
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Florence, Alabama, United States
Level 1 Contributor
1 review
Reviewed 16 November 2013

Couples Sans Souci was the most beautiful and relaxing place I have ever been, they had the best food, a very friendly staff, and there was so much to do! We had a blast and can't wait to go back again!!!!! :)

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Haley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this review, 26 November 2013
Dear Haley P,

Thank you for honeymooning with us. Delighted you had such a fabulous time and await welcoming you again soon
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Poughkeepsie, New York
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 November 2013

staff was super friendly.food was pretty good. not crowded a place to go if you dont want to be bothered and just relax.wish they had a few more excursions and offered someone the ones that they did have on more then just one night. it was the longest 2 hours bus ride ever tho probably my only complaint.

Room Tip: a beach front room is better except then you have to walk up a crazy amount of stairs to get to ever...
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  • Stayed November 2013, travelled as a couple
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kayla b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this review, 20 November 2013
Dear Kayla B,

It is great to know you had a fabulous time with us and we look forward to taking care of you again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tennessee Ridge, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 November 2013

We just returned from a week in Jamaica. The facility is great and the people even better. Sunset Beach is the best nude beach we have ever seen. Spoke to some others that have been to about a dozen and they also agree it is the best. We also like the fact that it is NOT a nude resort but has a great nude beach with a pool, hot tub, and bar.
The people are all friendly and helpful. Just a few that stood out were Evol that handles bags, Edgar makes the best omletes, Valentine the waiter trainee, Veronique at the Sunset Beach bar and her assistant Sheena, and Marteen (maybe Martin) that was everywhere and doing everything always with a smile and a "hey mon".
This was our second trip and we are planning the third in about 8 months.

Room Tip: They don't allow you to choose before you get there but you can ask for certain areas once you a...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tennessee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Public Relations Manager at Couples Sans Souci, responded to this review, 20 November 2013
Dear Tennessee W,

We are happy to hear of the great accolades you have for the staff and we will be sure to advise them. Also happy to know you enjoyed the Sunset Beach area that was recently redone and we look forward to having you visit with us again soon.
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Additional Information about Couples Sans Souci

Property: Couples Sans Souci
Address: Route A3, St-Mary | PO Box 103, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Ocho Rios
#3 Romantic Hotel in Ocho Rios
#4 Spa Hotel in Ocho Rios
#4 Luxury Hotel in Ocho Rios
#4 On the Beach Hotel in Ocho Rios
#6 Family Hotel in Ocho Rios
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Couples Sans Souci 4.5*
Number of rooms: 150
Official Description (provided by the hotel):
Nestled on the cliffs of Jamaica’s emerald coast above a dazzling stretch of Caribbean, Couples Sans Souci beckons you to surrender mind, body and soul. The resort's 'no worries' mantra comes to life as every day unfolds. Lose yourself exploring secluded stone pathways. Melt away stress in the healing natural mineral springs. Feel a rush of exhilaration scaling Dunn's River waterfalls. Or simply drift asleep in a hammock by the sea. Located in vibrant Ocho Rios, the resort's design pays tribute to an understated colonial elegance—intricate latticework, white woven furnishings and feathered palms set a refined stage for your island escape. Dining options abound—from authentic Jamaican fare to five-star international cuisine. Private cabanas at cliff's edge provide the ideal setting for our signature spa treatments, while the choice of resort activities knows no limits. Learn the art of living well while living in the moment at Couples Sans Souci. ... more   less 
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Also Known As:
Couples Sans Souci Hotel Ocho Rios
Couples San Souci
Couples Sans Souci Ocho Rios
Couples Sans Souci Jamaica/Ocho Rios

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