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All reviews mineral pool balloon bar bella vista sunset beach san souci au natural beach main beach b block beachfront suite starlight gala casanova restaurant room service friday night gala nooks and crannies smoothie bar in room dining water sports
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Reviewed 26 June 2018

After reading so many great reviews we decided to celebrate our 40th wedding anniversary at Couples San Souci from June 12 – 22. When we first arrived at the lobby we did not get that WOW factor as we have seen so many other resorts with grand lobbies. The lobby is very small. When we arrived we were offered cool face cloths and a glass of Champaign. Check-in went very fast and the bell man then took us to our room while explaining to us some of the features of the resort. Our room was beautiful over looking the main beach and our mini bar was well stocked offering you a wide variety of drinks to choose from. We were pleasantly surprised to find a bottle of Champaign in our room and a fruit tray welcoming us. We stayed in B block which is beach front. Once we started walking around we found the resort was actually very lush and beautiful with a large mineral pool. There are a lot of hills and steps to climb and we were very glad that our room was down by the beach where most of the restaurants and activities are at.

The resort offers a wide variety of water sports and excursions for free and we took advantage of most of them.

We also went to the San Souci sister resort Couples Tower Isle for the day and it’s only 10 min away by bus. Tower Isle is a much bigger resort but even though we found the food there better, we prefer San Souci just because of the scenery, ambiance and layout of the resort.

Most dinners are al la carte except for two theme nights each week which are the buffet diners and those are the Jamaican Night on Tuesdays and the Gala on Fridays. They are set up on the front lawn by the main beach. We would have preferred more buffet style dinners because we found the al la carte did not offer a large variety to choose from and the menu is changed only once per week.

There are two beaches - the main beach is where the water sports are located and the Sunset beach which is the larger of the two and has plenty of lounge chairs and parasols. It also has a pool, hot tub, and a bar and grill. Sunset beach is a nude beach.

One of the excursions we wanted to go on was the bamboo river rafting so we inquired about it and the resort offers one tour which is the Martha Brae river rafting at a cost of $90 per person which included a couple of drinks and transportation. After speaking to people down at the beach they told us about Keith’s river rafting at the White River next to Sunset beach and it was $60 per person which included an authentic Jamaican lunch with Lobster, fish, jerk chicken and Jamaican vegetables plus drinks. We really enjoyed this excursion and the scenery was breath taking.
If you decide to do this all you have to do is ask one of the lifeguards at Sunset beach and they will contact Keith for you. You can also find Keith’s River Rafting on Face Book.

We will definitely be back.

Room Tip: Blocks A and B have the most accessible rooms to all activities, most pools, main lawn and restaurants.
  • Stayed: June 2018, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank goingwild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Social Media at Couples Sans Souci, responded to this reviewResponded 3 July 2018

goingwild,

Thank you for sharing your feedback with us and we hope to welcome you back soon.

Regards,

Michelle G

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2018

My husband and I went to San Souci for our anniversary and absolutely loved it! The staff is always kind and helpful, the environment is very beautiful and relaxing, and the atmosphere allows for you and your significant other to really reconnect and fall in love all over again.

Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank leslie24marie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Social Media at Couples Sans Souci, responded to this reviewResponded 3 July 2018

leslie24marie,

Happy belated Anniversary and thank you for choosing to spend it with us.

We are also appreciative of your feedback and hope to welcome you back soon.

Regards,

Michelle G

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018 via mobile

This was our 4th stay at CSS. Stayed June 14-21 in room B13. The updated rooms are nice but specifically room B13 doesn't have any view at all due to a large tree. Other than that, our stay was great. The food at Casanova and Bella Vista was outstanding as was the food at the Jamacian night and Beach Gala. We spent most of our time at Sunset Beach meeting great people. Took a couple trips off resort to Scotchies and Keith's Bamboo Crew raft trip, which I highly recommend. CSS never disappoints. We always leave with intentions to return. It's truly a special place to reconnect with your spouse and enjoy time in paradise.

Stayed: June 2018, travelled as a couple
1  Thank CoachSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Social Media at Couples Sans Souci, responded to this reviewResponded 3 July 2018

CoachSC,

Thank you for your continued support and we look forward to welcoming you back for the 5th time soon.


Regards,

Michelle G

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018

We had a fantastic experience with Couples San Souci! The service was above my expectations. The no tipping policy was followed and I saw staff turn down tips a couple times. The food was so good! I was worried that there would be only “American” food, but I was pleasantly surprised to see Jamaican inspired dishes in addition to food that we have in the states. The included excursions were great! The entertainment on the resort was fun. I would recommend this resort.

Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
2  Thank cassie4884
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Social Media at Couples Sans Souci, responded to this reviewResponded 3 July 2018

Hello,

Great to have had you with us and we hope to welcome you back soon.

Regards,

Michelle G

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018

This is the place to get away . there are no big crowds on the resort , we never waited for service of any kind . The mineral pool is tucked off to itself with a healthy lunches and a smoothie bar. There are two private beaches , that always have chairs and some shade . The food was amazing ,the grill one the beach is amazing ,we ate dinner only feet away from the water, The two other dining options for dinner , they require reservations . the food was 5 star every time I could go on and on about our time there The staff was amazing ,we fell in love with the resort and the people . I am already planning another visit.

Room Tip: We had the beach level room it was perfect , close to every thing
Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Anthony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CouplesSocialMgr, Social Media at Couples Sans Souci, responded to this reviewResponded 3 July 2018

Anthony L,

Great to have had you with us and thank you for sharing your feedback.

We look forward to hosting you again soon.

Regards,
Michelle G

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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