this is an amended review from a review i posted back in july 2010 after immediately coming back from our honeymoon. we actually had a great time at this resort, enjoyed our stay and immediately had great memories of our time there upon getting back home. then, we looked at my wife's credit card bill and realized that someone had stolen her credit card, made about $5k worth of charges and put the credit card back in her purse. we never left the resort and her purse was in our room the entire time so clearly it was a member of the hotel staff. upon complaining to the hotel and Sandals Corporate, they said that there was nothing that they could do and that we should have used the safe (which is absolutely true). even though they are legally not liable as you are told to use the safe, they gave absolutely zero effort to try to get to the bottom of the theft even though one of the charges was a direct transfer to someone's bank account.
in summary, this has certainly damaged our memories of this place as you think back on all the service staff that was nice was really looking to steal from you. pretty crappy.
if you do go here, definitely make sure that you lock your stuff up
- Official Description (provided by the hotel):
- •All suite resort and all are serviced by butlers trained by the Guild of Professional English Butlers•2 private beaches with beach butler service•The Caribbean’s only Champagne and Caviar Bar•Exquisite International, Mediterranean, Caribbean and French cuisine•24 hour in suite dining•Complimentary transfers from this resort to all Sandals Resorts•Voted Sandals Resorts “World Leading All-Inclusive Company” 16 years in a row•Voted Sandals Resorts “Caribbean’s Leading Hotel Brand” 18 years in a row•Five Star Diamond Award - American Academy of Hospitality Sciences ... more less
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- Also Known As:
- Sandals Royal Plantation Hotel Ocho Rios
- Royal Plantation Ocho Rios
- Royal Plantation Jamaica
- Sandals Royal Plantation Jamaica/Ocho Rios