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“An amazing honey moon”

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Sandals Royal Plantation
Ranked #2 of 35 Hotels in Ocho Rios
Certificate of Excellence
Reviewed 27 September 2011

We stayed at Royal Plantation the first week of September. We arrived just after a hurricane passed through the states, so because many fights were cancelled, the hotel was deserted for the first couple of days. We were greeted by the butler (Kenton), who turned out to be an incredible host and made our experience unforgettable. He seemed to know what we wanted, before we even asked for it and went out of his way to talk to the management and have our room upgraded to a beachfront suite.

The rest of the staff were very friendly and made sure that we never had to wait for anything. The service was excellent. The food was very good, especially the french restaurant, which was incredible.

If you are looking for a quiet and a relaxing trip, where you can relax - this is the place to go. Also, you can always walk over next door, to the massive sandals resort, if you want to party. They have 7 restaurants and a couple of clubs that are available to use for plantation guests.

Overall, "Kenton the butler" made sure we were taken care of, the room was excellent, and the service was 5 stars.

  • Stayed: September 2011, travelled as a couple
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3  Thank alex p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,869 - 1,875 of 2,577 reviews

Reviewed 27 September 2011

My hubby & I just returned from Sandals Royal Plantation in Ocho Rios, Jamaica which was stunning! This is our second time at this hotel, however last time around it was not a Sandals which meant not all inclusive. We were a bit skeptical initially because of the all inclusive concept but it turned out it was even nicer. Our trip was less expensive with the exact same quality and service. We loved the location so much we decided to give it a shot and we are so glad we did. We are now considering other Sandals resorts a shot since this was so great!
Returning FOR SURE!!!

  • Stayed: September 2011, travelled as a couple
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1  Thank Alyssa Davis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2011

There is nothing at this resort that wasn't perfect! The atmosphere, the decorating, the food, the people. They were all fabulous. We had such a great time, and can't wait to get back next year. Our butlers Richard and Sheldon made our experience extra special. Each and every person was more than attentive to us. The beaches were beautiful. Everything was just perfect!!

Room Tip: All rooms have ocean view, no elevators that are easily accessible, I recommend second floor.
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  • Stayed: September 2011, travelled as a couple
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1  Thank jenandjon91011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2011

We just got back from the Sandals Royal Plantation in Ocho Rios, Jamaica. (Returned on 9/24/11). I know it sounds hokey - but this vacation with my husband was the "Best Vacation Ever." Sheldon and Richard, our Butlers, were FAB. They made my birthday celebration one I will never forget! Peter, the General Manager, was gracious and attentive. We love it so much we have booked my birthday week for next year today. The Staff - what can I say - were the BEST. On every vacation I have been on - there has been one cranky person - everyone at this resort had a big smile and happy demeanor. I could go on and on but you need to find out for yourselves....

  • Stayed: September 2011, travelled as a couple
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4  Thank Judy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2011

Excellent, would be delighted to return. Going Back next year. Recommend to anyone.

Stayed: February 2011, travelled as a couple
2  Thank bcrocker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2011

I dont understand why people complained about this hotel. when my husband and i got there we were greeted with cold towels and a nice drink. since im proned to swell when in hot weather they went out of their way to get me a closer room. the hotel itself was beautiful as well as the people working there. we were greeted by everyone there along with other visitors. we also got married there and thats the best place to get married at. the food was awesome. our butlers were the best ever..mario and garey we miss yall so much:). they went out of their way to make sure that i was comfortable in every way. we had dinner at all the restaurants there. not to mention they also have room service thas open 24 hours a day. if you are looking for a nice quiet place to relax and enjoy yourself then this is the place. i know that my husband and i will be returning back. to those who read those negative comments i suggest that you check it out for yourself thats what we did and it was excellent. i would give this place a rating of 10 stars if i could because they really made my wedding and honeymoon very memorable. thank you naomi for the best wedding ever!

Room Tip: rooms on the west side are better:)
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  • Stayed: September 2011, travelled as a couple
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2  Thank bigb48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2011

Just returned from Royal Plantation 19 Sept. This was our 7 visit since 2002 and first under the "Sandals" banner. When we were told last year by GM that RP will become Sandals Royal plantation, the couples in the room were somewhat skeptical as to what changes would occur. RP had a reputation for "exclusive". I like to say it was a well kept secret. The GM, Peter Frasier assured us no major changes would occur. Fast forward 1 year. We arrived on schedule, checked in, met our butler and went to the room. Our Butlers, Mario and Garaye, the Dynamic Duo, were first rate. Planned our week, added personal touches very accomodating. I need to also single out another Butler..Sheryl-Ann, She was the Butler for my golf partner and was instrumental in finding a b-day cake w/ a golf theme for my partner. Went above and beyond. We, and 2 other returning couples, noticed "small" operational changes after 3 days. We all noticed the same things. We met with the assistant GM and voiced our concerns. As said, there were small in nature but things that were done pretty much automatically in the past. Our concerns were noted and we all did see results implemented. The food from Ex Chief Peter was outstanding. RP hosted the golf dinner for the first time and Peter out did himself. One of the finese meals presented. General Manager, Peter Frasier, is all you would expect in a GM and more: accomodating, approachable, gracious, focused and a keen attention to detail sense. The staff, with new faces, is competent, well trained, and people focused. As said, been to RP now 7 times and have no desire to leave the property (except for golf). All aspects of the time there were exceptional. Will be back next year. Now, if I could only figure out a way to win the Chairman's Golf Tournament ,,

  • Stayed: September 2011, travelled as a couple
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3  Thank Noblehouse47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandals Royal Plantation

Address: Main Street, Ocho Rios, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Ocho Rios
#2 Romantic Hotel in Ocho Rios
#2 On the Beach Hotel in Ocho Rios
#2 Luxury Hotel in Ocho Rios
#2 Spa Hotel in Ocho Rios
#2 Family Hotel in Ocho Rios
Price Range: £415 - £1,156 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Royal Plantation 5*
Number of rooms: 74
Official Description (provided by the hotel):
•All suite resort and all are serviced by butlers trained by the Guild of Professional English Butlers•2 private beaches with beach butler service•The Caribbean’s only Champagne and Caviar Bar•Exquisite International, Mediterranean, Caribbean and French cuisine•24 hour in suite dining•Complimentary transfers from this resort to all Sandals Resorts•Voted Sandals Resorts “World Leading All-Inclusive Company” 16 years in a row•Voted Sandals Resorts “Caribbean’s Leading Hotel Brand” 18 years in a row•Five Star Diamond Award - American Academy of Hospitality Sciences ... more   less 
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Also Known As:
Sandals Royal Plantation Hotel Ocho Rios
Royal Plantation Ocho Rios
Royal Plantation Jamaica
Sandals Royal Plantation Jamaica/Ocho Rios

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