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Sandals Royal Plantation
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Reviews (2,747)
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Reviewed 3 May 2014

My husband and I stayed at SRP April 1-8 2014. This was our third stay at a Sandals resort (others being Whitehouse and LaToc) and I have to say the food and service at this Sandals was superior.
We stayed in a lower category room but as all rooms have butler service, this more than suited our needs (we don't spend too much time in the room).
The resort footprint is small but we took advantage of access to the Grande next door, super quick walk along the beach (or you can take the shuttle but we didn't). We walked all the way up the hill on the Manor side for our morning walks... and for the awesome view!
The pool at SRP is disappointing but the 2 beaches are very nice, plus butler drink service is much better at the beach.
Our butlers Ashpole and Chadworth were very kind and surprised us with snacks and baths during the week. They had all our favourite drinks in our room when we arrived which was a great touch. They also helped us with reservations (restaurants, spa, outing).Thank you!
The beach butlers Adrian (oui, oui!) and Cleon were awesome, funny and entertaining!
Daniello, Taniqua, Dowarge, Ramone, Lucien, Oshane, Natalia, Daniel, Chevel and many more, thank you for making our stay at SRP a memorable one. SRP management, you have great staff... they made us feel like we are part of the family.
Overall this was a great trip and we wish we were still there :) We will be back!
Lisa and Patrick

Room Tip: All rooms have oceanviews but the lower floors may have a bit of vegetation blocking the view (see attached photo).
  • Stayed: April 2014, travelled as a couple
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2  Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

My wife and I just returned from Sandals Royal Plantation, where we had a run-of-the-mill trip. My wife, having just returned home from her deployment to Afghanistan, and I was wanting a vacation that provided for intimacy, fun, good food, clean beaches, and an attentive staff. Having stayed at the Iberstar Grand Hotel Bavaro, DR, we considered the Iberostar Grand Rose Hall and Sandals Royal Plantation, and selected Sandals. While we were not totally disappointed, our expectations were not met. Unless you ate dinner in the main restaurant, the meals were not very good (we both have seafood allergies). We did the Dunn's River excursion offered by Sandals, and found ourselves being solicited to purchase CDs, and purchase other items to the point of harassment. After that experience, we decided to forego the other excursions. The pool and beaches were very small, and had limited lounge chairs. I think the allure for the Royal Plantation are the butlers, who are accomodating. I do not think we will do Sandals Royal Plantation again; however, will gather more information if we consider another Sandals location.

Room Tip: Ocean view suites are very nice.
  • Stayed: April 2014, travelled as a couple
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6  Thank Stacey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren B, Online Review Coordinator at Sandals Royal Plantation, responded to this reviewResponded 3 May 2014

Hello Stacey,

We appreciate you taking the time to reach out to us about your recent stay at Sandals Royal Plantation. We understand that this trip meant a lot to you and your spouse and we want nothing more than to create the perfect romantic setting for all of our guests. We were disappointed to hear that you felt that there were some aspects of your stay that did not quite meet your expectations. We strive to provide our guests with the best experience possible and your feedback is an integral part of perfecting our services. Therefore, your comments have been shared with the resort management team for immediate evaluation and action as needed.
We hope that after addressing your concerns and making the necessary adjustments, you will afford us an opportunity to showcase the true hospitality and beauty of our resort. We hope to welcome you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014

We just returned from our 2nd visit to Royal Plantation and it was wonderful. The secret of this resort is obviously getting out as it was fully booked during our stay. The required the staff to be much busier than last time, but they still found time to make you feel at home and relaxed. We so many staff from our visit two years ago as well as some new folks that really help keep this hotel shinning and the best that we have been too.
The food is fantastic at this place and I like that they have opened up the Royal Cafe some nights for special dinners. It is so nice to sit by the water and relax to the sound of the ocean while eating a great meal. We ate at the main restaurant most days and tried to eat as many of the local dishes as we could.
Highlights of this visit were many and I know that I will miss some but I would encourage you to participate with Oshane or Jason whenever they are doing some kind of activity. Our favorites were the mixology challanges and the Cook off featuring the guests rather than the staff. Reunion week was this week and they had all sorts of cool activities. The highlight though was the chance to read and meet local school kids through the Sandals Foundation. If your traveling there soon please look at the Sandals foundation site and see what you can pack to donate to the local schools. The kids are wonderful and it was a blessing to be with them.
Staff shout outs to Cleon, Sheldon in water sports, Kelly Ann, Ieshia, Jason, Oshane, Hushane, Donard, Shelly Anne, Jermaine, Marvin, Lisa Gay, Chevel, and to Caroline who gave us so much of her time. You are all so special
The only slight issue that we had this time was that the Spa people were on the beach everyday trying to drum up business. The Red Land spa is fantastic and we used it while we were there. Those who want to use it know where it is and how to find it so I don't know that the girls need to be asking everyday. They were polite but that did not occur on our last visit.
In any case we are already booked to return and can't wait to come back home.

  • Stayed: April 2014, travelled as a couple
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4  Thank smclain4jc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

This is a special property. Elegant, small and intimate. Very much a plantation style mansion. Beautiful grounds. Excellent and attentive staff. Comfortable and well appointed rooms. The food and service were very good. Two neat but small beaches. Pool is very small. Wood beach lounge chairs are "period" but heavy and impractical. Spa small but services excellent. Butlers a plus. Very responsive. For some reason our caviar and champaign order at the French restaurant was screwed up and delayed for a half hour.

Three negatives.

First, we arrived mid-afternoon after a long day and wanted a drink and a snack. We didn't want bar food, just some nuts or pretzels before dinner. The bar was offering heavy bar food and nothing else. We thought that odd that there no snacks available in public spaces or in the rooms.

Second, the commitment to tennis totally betrays the elegant nature and thoughtful commitment to service. The courts are beyond neglect, overdue for resurfacing and poorly maintained. Holes, cracks, debris, vines growing onto court. There are online resources that could give the maintenance staff the skill and resources to fix. We ran into other couple frustrated with same and miffed when the pro didn't show up at the advertised time for lessons.

Third, the SUP boards were pretty beat up. One had the fin broken off. As with tennis, it is almost as if these issues were not as important to management as the cosmetics of the resort.

Not a perfect resort by any means, but good enough to say we'll return.

Stayed: April 2014, travelled as a couple
3  Thank Rick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

Just got back from a wonderful vacation at Sandals Royal Plantation. Everything was wonderful! We met many great people, enjoyed the best food you could ever want and had so much fun. The White Party was unbelievable. Our butlers, Richard, Sheldon and Oratio all made sure that we wanted for nothing. They drew baths, filled our drink cooler with all of our favorites each day. Oshane and Jason made sure we were always entertained. Breakfast, lunch, snacks and dinner were all of the utmost quality. My favorite bartender, Daniello, always made sure he had my favorite beer chilled for me. Water sports took us out on a fun boat cruise and hobbie cat ride. You could do nothing and relax or join in and have fun. You couldn't lose at this resort during Reunion Week. The staff is very attentive and the manager, Caroline, is so genuinely concerned about all of her guests. She was always there checking on everyone, along with Kelly-Ann. This is a top notch resort and hard to top!

Room Tip: There isn't a bad room. It depends which beach you prefer East or West. All rooms are waterfront
  • Stayed: April 2014, travelled as a couple
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2  Thank jamminkev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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