This was our first trip to Jamaica and very happy with the Riu hotel. We went from 14 Feb to 21 Feb 14.
Flight - check in went well despite it being pretty busy at the airport. But Sunwing needs to improve on their breakfast. An English muffin with a bit of cheese is what they consider breakfast. Two years ago we got a full breakfast, so what gives.
As for the hotel, we were very happy with their service, check in went well but since we arrived before 3 our room wasn't ready so the staff said to grab a lunch and check back by 3. We did and given our keys. We were on the 4th floor with the elevator across from our room. This was fine but during our stay the elevator kept breaking down. Good thing we could climb stairs but not so good for people in wheelchairs or seniors who couldn't. At least there were two other elevators on the other side. Our room was very clean and well maintained. Bed a bit hard but didn't mind and the pillows weren't lumpy!
We stayed on the adults only side and it paid off. We had access to 5 a la carte restaurants, our own pool and beach area. We even had bar service on the beach. The staff were awesome always happy. Even the front desk were very friendly including the maintenance men.
Food - Fantastic, great variety. Went to two of a la carte restaurants and the food and service was excellent.
Beach - was great but would have preferred to take longer walks. Restricted to about a 10 min walk as there weren't many hotels in our area. No problems with getting lounge chairs or fresh towels.
We did two excursions, Dunn's Falls and Glistening Lagoon. Both were ok, but neither one has food so make sure you bring something. They also reminded us to tip which was a turn off. We took a taxi into town and he was fantastic, more informative than the tour operators.
Overall I would come back.
- Official Description (provided by the hotel):
- Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Visa, Diners ... more less
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- Also Known As:
- Riu Hotel Ocho Rios
- Riu Ocho Rios Jamaica
- Riu Ochos Rios
- Rio Ocho Rios
- Club Hotel Riu Ocho Rios
- Rui Ocho Rios
- ClubHotel Riu Ocho Rios Jamaica