We stayed at the Riu from May 4-11 2014. We flew from
St. John's, NL. For my husband and myself ( including travel insurance) the trip cost us $4796. ( airfare, all inclusive resort) spending money was obviously extra. We had travelled to the Dominican Republic before & had high expectations for this resort based on the cost. We were disappointed to say the least. RESORT:
The resort itself is nice, lots of bars & restaurants, it's very big however it only has 2 pools, only one if you don't pay/book for the deluxe side of the resort., because you're not allowed over to the deluxe side at all. We booked the deluxe side, but had family members who stayed on the other side and they weren't allowed to even come to our room.
Our room ( we paid for the ocean front junior suite) FYI- if you can see the ocean at all, it's considered ocean front. It was big, however the king bed is actually 2 beds pushed together and there is a gap between them. Yes, I'm serious.
Our safe was broken and when my husband told the front desk clerk about it, he simply said it wasn't. We put our valuables in our family members safe on the standard side of the resort. A bit inconvenient when it was a 20 min walk from our room to theirs. The rooms on the standard side were smaller and smelled damp and old. So much that when we were picked up
At the airport, the smell was noticeable on their clothes.
There are several restaurants , breakfast was served daily 7-11 and it was a buffet style and was quite good. Lots of options.
Lunch was also a buffet, same food everyday. One gets sick of pizza, fries and burgers pretty quick.
Dinner was different at the buffets every night, but unless you like seafood (which I have an allergy too) some nights you were very limited.
The beach only offered paddle boats. No banana boats, no sea doo rentals, no snorkelling. Unless you went off the resort on an excursion, your day consisted of swimming or tanning.
Like I said prior, we had travelled down south before & were accustomed to tipping. My husband and I are generous tippers, however, the service is not reflected on that. The bar tenders will only serve you however if you're waving a tip at them. Good luck getting served if you're not. We would rate the service overall as poor.
The maids however do a fantastic job of cleaning your rooms and replenishing towels. We had to leave a tip inside our fridge for it to be replenished & in our 7 day stay, it was only done twice.
We would not travel back to this resort. We would go back to the resort we stayed at in the Dominican though.
All in all, our overall opinion of this resort is it's not worth the money.
- Official Description (provided by the hotel):
- Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Visa, Diners ... more less
- Reservation Options:
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- Also Known As:
- Riu Hotel Ocho Rios
- Riu Ocho Rios Jamaica
- Riu Ochos Rios
- Rio Ocho Rios
- Club Hotel Riu Ocho Rios
- Rui Ocho Rios
- ClubHotel Riu Ocho Rios Jamaica