I read all the reviews before going and thought about changing hotels but decided to stick with it. This is NOT a 5-star hotel..but it is decent. As many others have said, if you travel without kids..DEFINITELY go on the adult side!
Lucky for my best friend and I, we were upgrading to the adult side from the standard side which was a LIFESAVER! I was going to ask for an upgrade but the front desk automatically did when we got to the front since we had a long wait (her words! We actually only waited 10-15 minutes!).
We were on the 2nd floor of what I believe was the first building and it was a great room. Very clean. At first, we had no key and lock for the safe and one hotel front staff said they were out. I went down about an hour later and asked another person and got one that was a little hard to work but it did work and keep our things safe.
I had read about roaches in the hotel rooms but I didn't see any (however, another couple we met did say they had some in their room. But, that's because people bring food up to their rooms, DESPITE being told not to.). I did see the occasional dead beetle but what do you expect with such an open and airy hotel.
The housekeeping staff kept everything clean. People on here complain about the beds being hard but I like a firmer bad so they were perfect for me.
The food was ok for lunch and dinner, but very good for breakfast. We only ate at the buffet, despite having access to the sit-down restaurants. Our waitress all 3 nights are Roxanne and she was THE BEST!! Loved having her. We actually didn't make reservations at the sit-down restaurants because we wanted to keep her as our waitress.
The entertainment staff was warm, friendly and talented dancers. Although not Broadway-talented, they do work hard and look like they are having fun. Although, at times the entertainment was a little risqué for kids.
The beach is beautiful! Although I had access to both the adult and family sides of the beach, the family side had the better beach and all the entertainment on the beach. Also, the Jerk Hut was on the family side so we spent our "beach day" on the adult side. Also, all of the water sports are on that side too.
There were some issues with the Wi-Fi on the adult side. Not as easy to get on as expected but I was able to use it as often as I wanted.
All in all, not a bad deal but you gotta remember, this is not a 5-star hotel so don't expect 5-star qualities. Also, adult side only for those without kids!!
- Official Description (provided by the hotel):
- Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Visa, Diners ... more less
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- Also Known As:
- Riu Hotel Ocho Rios
- Riu Ocho Rios Jamaica
- Riu Ochos Rios
- Rio Ocho Rios
- Club Hotel Riu Ocho Rios
- Rui Ocho Rios
- ClubHotel Riu Ocho Rios Jamaica