Rockhouse is a wonderful place to stay as a couple/friends getaway or family. It is absolutely beautiful. The hotel seems to be woven into the rock and water. The best vistas ever!!!
The rates at the Rockhouse are second to none. Comparable hotels are double or triple the rates. The prices at the restaurants are great also. Don't miss the Jamaican breakfast at the hotel's restaurant.
The rooms are smaller than what I am accustomed to but it was fine. We did not spend too much time in the room. Our room had an outdoor shower which was very cool.
The reason I was compelled to write this review is the service. I was visiting my father in Jamaica and we went to Rockhouse to spend a few days in Negril. When I returned to my father's house in Trelawny I realized that I left a bag in the hotel room (this was hours later). I called the Rockhouse and the person who answered the phone was aware of the items that were left behind. I was departing Jamaica the following day. She told me she would call me back. She called back with half hour and told me of the arrangements she made to have my items "pony expressed" to Montego Bay where I could retrieve them. I have traveled extensively all over the world over the past 30 years. I have NEVER seen customer service like this. When I have forgotten items in the hotel they were always "forgotten". Rockhouse gets five stars from me.I will definitely be back and will sing their praises to anyone who will listen and even those that won't.
- Official Description (provided by the hotel):
- Rockhouse is a boutique hotel stretching across the cliffs of Pristine Cove. Nestled amongst eight acres of tropical lush gardens, thatched roofed villas are perched on the water's edge. Guests swim in the sixty foot horizon pool or take the stairs carved into the rock down to the cove for snorkeling on the reef. Home to two award winning restaurants - the Rockhouse Restaurant & Bar and the Pushcart Restaurant & Rum Bar. The renowned Rockhouse Spa has a philosophy that is a simple, holistic approach to well-being, health and happiness. Spa treatments are undertaken "on-the-rocks" in the cliff-edge Massage Cabana or at the eight room garden spa. Yoga classes are offered daily overlooking the sea.Consistently ranked one of the top resorts in the Caribbean, the Rockhouse won the Caribbean's Leading Boutique Hotel 2014 and Jamaica's Leading Spa 2014 at the World Travel Awards. In addition, the Rockhouse was also voted the No. 1 "Best Value Hotel in the Caribbean" in Travel + Leisure's "World's Best Value Awards" and included in Conde Naste Traveler's Readers Choice list of "Best in the World". ... more less
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- Also Known As:
- Rockhouse Hotel Negril
- Rock House Jamaica
- Rockhouse Jamaica
- Rockhouse Hotel Jamaica