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“Rockhouse was great!”
Review of Rockhouse Hotel

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Rockhouse Hotel
Ranked #3 of 80 Hotels in Negril
Certificate of Excellence
Milwaukee, Wisconsin
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Rockhouse was great!”
Reviewed 30 January 2014

This was our first trip to Jamaica and we absolutely loved it. It was never on my 'list', but when our friends were having a destination wedding in January when it's freezing cold up north, we had to go! And we were sooo glad we did. It's a beautiful place, and what made it even more beautiful was staying at the Rockhouse. I'm sure the Rockhouse isn't for everyone.. if you want to stay directly ON the beach and love sand, then it's probably not for you. But if you want AMAZING views of the blue waters, private villas and patios feeling like you're on the edge of the world, great food, pool area & people, then Rockhouse IS for you! I don't like the sand, but 7 mile beach is a few minutes down the road if you wanted to visit and stay at the Rockhouse. But honestly, we had everything we wanted and more at the Rockhouse. When the water is calm you can go down the ladders and float around in the little cove, jump cliffs if you're daring, lay out at the infinity like pool, and eat at one of the restaurants. We had breakfast every day at Rockhouse restaurant, and had dinner there, the Pushcart, and a local place across the street that had amazing Lobster, Le Bar. Service was friendly, since we were part of a wedding, most of those things the service was excellent. When we were on our own at the restaurants I would say it was good. What we also liked was that you can stop at the Hilo grocery on the way and get some drinks and snacks to keep in your room. There is a mini fridge but no kitchen. We stayed in Villa 14. Would definitely recommend a villa, at least for a few nights to have the experience, then if you want to stay in a regular room or somewhere else to save, would make sense. But the villa was really great. It was a regular ocean front villa. I would say 13-16 are probably the best ones. Pretty private but still near the action. The premium villas are obviously a little nicer and newer, but they don't really offer much more for the price. I would say our friends that stay in 10 for wedding, agreed.

Some tips:
-10% tax and 10% service on everything at the resort, so just know it will be at least 20% more, add'l tip is optional
-bring water bottles, large cups & a small cooler if you want to bring stuff to the pool each day
-you can borrow hair dryers or irons, but not in room when you get there, also not the best ones, so if you're picky bring your own
-bring a float or snorkeling gear if you want to use alot, otherwise you can borrow/rent
-showers are outdoor in the villa but private and fine
-bring toiletries, they provide shampoo, conditioner, bar soap & aloe but that's pretty much it
-service takes awhile but pretty sure that is the norm on island time
-your fridge will be stocked with the resort stuff, they said we could take it out and put on shelf so there was room for our stuff and we wouldn't be charged if we didn't use
-no TV
-water was rough some times, but pool was good for those days
-food is great!
-aren't really events there, that's why it was nice to be with a group and create our own fun..but if you're looking for some R&R you can definitely get that
-You can walk to Ricks cafe (about a mile) which is nice

All in all, it was a wonderful trip. I wouldn't say its a 5 start resort b/c if you don't like outdoor showers and want tv, then you won't be happy. But it was a perfect experience for us and to enjoy the beauty of Jamaica. We would definitely recommend and will definitely be back some time in the future. January was a wonderful time to go as well, no rain, 80's and sunny. What more could you ask for!

  • Stayed January 2014, travelled with friends
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank christina4436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (265)
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English first
Baltimore, Maryland, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 January 2014 via mobile

My friends and I went to dinner at Rockhouse last week and Flavel (think I'm spelling his name correctly) was an excellent waiter. He gave us wonderful recommendations, made us laugh and helped make our evening a fun time. Food was good (esp. the cream pie!)

Stayed January 2014, travelled with friends
Helpful?
2 Thank Leigh W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 January 2014

So happy when I moved from Montego Bay Hilton to here. And what can I say what a world of difference. Food was excellent, villas are amazing, and service exceptional. The views here are unlike no others.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Biroonea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minnesota
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 20 January 2014

Husband and I left the freezing cold of minnesota, during the polar vortex in January, and later that day, arrived in Negril at the Rockhouse Hotel! It was a delight; like arriving at a fantasy island. First, get out of Montego Bay, fast. it felt like a carbon of Cancun, with high rises, traffic, not our bag. Get yourselves to Negril; so much more laid back, beach vibe. Second, don't let the 1.5 hour drive from the montago bay airport stop you; the rock house hotel scheduled the taxi for us, with Kenny Tours. Kenny Tours was easy, simple, slick, and the drive was quite lovely around the coast. Our driver Luke was extremely informative and very kind, as we made our first treck along the coast (never been to Jamaica). our arrival at the rockhouse was special indeed. we stayed here based on the recommendation of friends we trust, so had good vibes going in. not disappointed! it is quiet, intimate, feels like more staff than guests. everyone laid back, either dipping in pool, ocean, or enjoying the views on the chaise lounges all around the property. our villa was #16 (not premium villa but a villa). we felt it was the best view on the resort! there are small hotel rooms also at the rock house -- we did not see inside those. those seem very hidden from the ocean and I was glad we paid extra for the villa. the view cannot be described, as you wake up each morning. the maid service was quick and efficient each day; we were often sitting on our lounge chairs in the morning, and the maid got in and out so quickly. This hotel is NOT all inclusive, and we prefer that. we feel we never get our money's worth at AI, and we like to get out of our resort and look around, a lot. we stayed away from the concept of any AIs. the rock house restaurant was reasonably priced, great strong coffee and fresh OJ each morning, eggs and toast etc….all made to order, no buffet lines thank goodness (and no overeating!). interestingly, all the AI boats with the snorkelers would come around each day near the Rock house bay or cove; that is because the rock house seemed to have the best snorkeling on the island (at least the west side). we jumped in each morning to snorkel, right off our room. that was heavenly. the pool is saltwater; quite dramatic as waves crash over the rocks into the pool. one evening during the manager's social hour, we left our kindles on chaise lounges, not knowing the waves were going to soak them! we returned, and very kind staff members had moved all our stuff, towels, kindles away from the waves, around the pool. it is touches like that which make the rock house special. yes, we did some spa treatments; great but not necessary just being there creates relaxation enough! go the manager's social hour, each wed evening, meet Charlotte the GM and Pete, in charge of the rock house foundation, and listen to what they have to say about the foundation and its involvement in the local community. another touch that made us feel connected to the entire place. Luke, our same driver, picked us up and took as back to the airport when it was time to go, smooth as can be. we got off site each day for a bit; hit 7 mile beach, Rick's cafe etc…but felt so nice getting back each evening to the rock house! we want to go back with our teens! want to show them this lovely place (no kids under 12 by the way -- also quite nice)! this place is a must see! overall, jamaica is a lovely place and the people are friendly. we stayed in negril, but go around a bit; we did not get to do any of the tours to the mountains or zip lines etc. we had five nights and four full days, and those days were filled beautifully at the rock house and surrounding negril!

Room Tip: Villa #16 had a lovely view. Villa 12 was a four person villa, with loft, good for family with teen...
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  • Stayed January 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank mgoblue1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Cayman
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 January 2014

We visit Rockhouse hotel in December 2013 Our room situated in a wonderful little house with and gorgeous view over the sea. The restaurant served very delicious local food and with life music playing Bob Marley songs, you know that you are in the right place on earth.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank XXXXLisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, WI
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 January 2014 via mobile

This is our second trip to the Rockhouse and it was every bit as great as the first. We were here to help celebrate our friend's 50th birthday and they took great care of us, including a private dinner on the lower level of the restaurant. Once again the staff were outstanding, the food delicious, and the scenery was gorgeous. It is important for first-timers to know what they are getting so they won't be disappointed. This is not a 5 star luxury resort that you would get in the US. However, this is a friendly, environmentally-conscious resort with good service, and a relaxed atmosphere. The staff go out of their way to take care of you. Charlotte, the GM, made sure to touch base with us on our first day, and Alicia checked in with us every day to make sure that all of our needs were met. Chevon (TI) was Mr Personality-Plus and kept us well lubricated at the poolside bar. Both he and Tony were helpful with off-site dining suggestions. Places to eat include 3 dives, Presley's, and Ivan's at the Catch a Falling Star resort. Snorkeling with Famous Vincent is a must, and is great for novices. Yoga in the morning is a great way to start your day. Overall, if you are going to Jamaica, this is a great place to go. Do not bring kids or teens, they will be bored. This is a place for couples. The Spa is fantastic! There are a few downsides, although not enough to keep us from returning. The beds are hard and after 3 nites my back was sore (nothing that yoga couldn't straight out). The villas are more spacious, but very expensive and for the time that we spent in our room, the studios were fine (we stayed in a villa during our previous visit). If you are an early riser (before 7 am) you will need to wait to get your first cup of coffee. The showers are in an open air room, so don't be shocked. Despite these things, the Rockhouse delivers a true Jamaican experience that will keep you coming back.

Stayed January 2014, travelled as a couple
Helpful?
2 Thank DocCheesehead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 December 2013

My wife and I have been all over the world and I have to say we had one of the best experiences at The Rockhouse. Everything about the resort was perfect - the private huts, the views, the food, the staff, the service, etc. We normally are pretty critical travelers and I must admit there isn't much we could complain about. Highly recommended for couples or groups of friends looking to get away and relax. We've been home for an hour and we already miss it.

Room Tip: The standard rooms are a little underwhelming. We stayed in a deluxe private hut for three nights a...
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  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
8 Thank schlaf55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rockhouse Hotel

Property: Rockhouse Hotel
Address: West End Rd, Negril, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Family Hotel in Negril
#3 Spa Hotel in Negril
#3 Romantic Hotel in Negril
#3 Luxury Hotel in Negril
#5 Business Hotel in Negril
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Rockhouse Hotel 4*
Number of rooms: 34
Official Description (provided by the hotel):
Rockhouse is a boutique hotel stretching across the cliffs of Pristine Cove. Nestled amongst eight acres of tropical lush gardens, thatched roofed villas are perched on the water's edge. Guests swim in the sixty foot horizon pool or take the stairs carved into the rock down to the cove for snorkeling on the reef. Home to two award winning restaurants - the Rockhouse Restaurant & Bar and the Pushcart Restaurant & Rum Bar. The renowned Rockhouse Spa has a philosophy that is a simple, holistic approach to well-being, health and happiness. Spa treatments are undertaken "on-the-rocks" in the cliff-edge Massage Cabana or at the eight room garden spa. Yoga classes are offered daily overlooking the sea.Consistently ranked one of the top resorts in the Caribbean, the Rockhouse won the Caribbean's Leading Boutique Hotel 2014 and Jamaica's Leading Spa 2014 at the World Travel Awards. In addition, the Rockhouse was also voted the No. 1 "Best Value Hotel in the Caribbean" in Travel + Leisure's "World's Best Value Awards" and included in Conde Naste Traveler's Readers Choice list of "Best in the World". ... more   less 
Also Known As:
Rockhouse Hotel Negril
Rock House Jamaica
Rockhouse Jamaica
Rockhouse Hotel Jamaica

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