Going into this trip I was a little leery of the issues that other reviewers on Trip Advisor noted for The Rockhouse, but I went with the mindset of disregarding the very top & the very bottom of the reviews. I've now come to the conclusion that I didn't notice any of the negatives mentioned by others during my actual trip.
The hotel property was well-groomed & clean, it is obvious that the entire staff takes pride in the property & reputation of The Rockhouse. I don't believe I passed a single employee during my stay that didn't greet me in some way or ask about my well-being.
I've never stayed at a property where I was made to feel like such a part of the family!! It was wonderful!! Every one of the staff members seemed more as if they were welcoming a guest to their home rather than just doing there job. Not something you'll find in many places these days.
We stayed in a Deluxe Standard room & it was perfect for us. There was some noise from the surrounding rooms (furniture being drug across the floor & conversations), but the room is not where you spend your time on vacation. The accommodations were very clean & all of your needs were covered - from shampoo, conditioner, aloe & hand soap to bottles of water, beer & snacks in the mini-bar - honestly, I over packed believing some of these items were not going to be available. The minibar pricing for water was quite reasonable ($4 for a large bottle) - I'd likely purchase less at the store in Montego Bay the next time around.
The restaurants on site were great!! I could've handled having all my meals there if I didn't want to get out and see a bit more of Negril. There were quite a few options for food just outside the hotel property and once you get over your fear of walking along the road (perfectly safe, just stay alert!!) there are a few more options.
The pool area was great, nice & relaxing with wonderful service every day. Whether you were drinking their drinks or bringing something of your own out, they were there to serve with a smile!
The service at The Rockhouse was great!! It seemed as if they were determining our needs before we knew them!! I would recommend The Rockhouse to all my friends and family (and have been doing so)!! I will be returning there myself someday...how could I not???
As an additional suggestion, please do try and attend the Rockhouse Foundation tour (ours was on a Thursday), it was a great trip up into the mountains and it gives you a much deeper appreciation for the hotel and what they are doing in the area. The trip up to Moreland Hill School was definitely a highlight of my stay!!
- Official Description (provided by the hotel):
- Rockhouse is a boutique hotel stretching across the cliffs of Pristine Cove. Nestled amongst eight acres of tropical lush gardens, thatched roofed villas are perched on the water's edge. Guests swim in the sixty foot horizon pool or take the stairs carved into the rock down to the cove for snorkeling on the reef. Home to two award winning restaurants - the Rockhouse Restaurant & Bar and the Pushcart Restaurant & Rum Bar. The renowned Rockhouse Spa has a philosophy that is a simple, holistic approach to well-being, health and happiness. Spa treatments are undertaken "on-the-rocks" in the cliff-edge Massage Cabana or at the eight room garden spa. Yoga classes are offered daily overlooking the sea.Consistently ranked one of the top resorts in the Caribbean, the Rockhouse won the Caribbean's Leading Boutique Hotel 2014 and Jamaica's Leading Spa 2014 at the World Travel Awards. In addition, the Rockhouse was also voted the No. 1 "Best Value Hotel in the Caribbean" in Travel + Leisure's "World's Best Value Awards" and included in Conde Naste Traveler's Readers Choice list of "Best in the World". ... more less
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- Also Known As:
- Rockhouse Hotel Negril
- Rock House Jamaica
- Rockhouse Jamaica
- Rockhouse Hotel Jamaica