We decided to stay in the cliffs area in Negril and chose the Xtabi because of its amenities, attractive description and reasonable rates, but beware! We were robbed the first night we were there. Someone came in through our bedroom window (while we were there sleeping) and stole some money. Luckily for us, they weren't interested in passports, credit cards or cameras - just cash!
When you arrive at the Xtabi, the staff aren't very forthcoming about their facilities/amenities/services. We received no information regarding their restaurant/bar, nothing in terms of what they offer for security (they do have safes - which we certainly used after the incident), what they have in terms of recreational activities, etc. Besides being able to take your money, the staff don't seem to be very well trained.
The problem was that our room was located on the ground level and the windows have no screens or bars, so it's very easy for an intruder to come in through the window if it isn't locked. We were so wiped from travelling, we hadn't bothered to check the windows and hadn't thought much about security (besides bolting the door). So, in some ways, were we lucky because we only lost a bit of cash. What bothered us most was that whoever it was entered the room while we were there! That was freaky! And this is a hotel with gates and security!
The manager and owner seemed sincerely concerned. We were moved to the second level, paid for a key for the security box and were a lot more diligent after that. It was our "wake-up" call. The security company was called in to investigate (what they could have done, I'm not sure). The owner also mentioned going to Kingston to purchase bars for the windows, but we don't know if that actually happened. We heard while we were there that these sorts of robberies were going on all up and down the beach at Negril. We were told that thieves do not take passports and such because if they are caught with them, then they're in big trouble. Cash cannot be traced.
Other than not feeling really welcomed in a number of respects, the Xtabi is in a good location, the rooms are decent for the price, the grounds are very nice, the snorkeling around the caves is OK and the restaurant was fairly good.
So the Xtabi is quite an OK place to stay - just be wary and be sure to ask about the safes in the room when you arrive.
Kim and Martin
- Official Description (provided by the hotel):
- Xtabi is a 25 Room Boutique Hotel, We are located on the West Cliffs of Negril, one + miles from the Negril Beach.XTABI offers a variety of different facilities such as economy and standard rooms, as well as one or two storey private cottages. Some of our accommodations are set in the lush tropical garden near the pool, others are on the impressive cliffside overlooking the Caribbean Sea.XTABI RESORT awaits you with a dramatic water front setting where spiral stairs are leading down through a cave to a sandy beach. Many grottos along the cliffs are to explore and the shallow reefs nearby ensure great snorkeling. The cliffside bar and restaurant welcomes you for breakfast, lunch and dinner, serving good food in a friendly atmosphere with a breath-taking view and nice music. Xtabi will make you feel IRIE ... more less
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- Also Known As:
- Xtabi Hotel Negril
- Xtabi Resort Negril